tech from europe
Zoho CRM

The best alternatives to Zoho CRM

114 European alternatives · updated 4 November 2026 · How we select

Zoho CRM’s default US server locations push EU teams to look for alternatives with local data residency. Pipedrive, SuperOffice and others offer EU hosting by default, with focused sales pipelines and transparent per-user pricing.

In short

Zoho CRM covers contact management, sales pipeline, marketing campaigns, customer support and reporting & analytics. European alternatives: work4all CRM, Webmecanik Pipeline, Raynet CRM, ameax AkquiseManager and SmartWe and 109 more. By area: work4all CRM, Webmecanik Pipeline and Raynet CRM for contact management; work4all CRM, Webmecanik Pipeline and Raynet CRM for sales pipeline; Raynet CRM, ameax AkquiseManager and ADITO xRM for marketing campaigns; Raynet CRM, SmartWe and ADITO xRM for customer support; Raynet CRM, SmartWe and ADITO xRM for reporting & analytics.

European alternatives to Zoho CRM

work4all CRM🇩🇪 DE

All-in-one CRM, ERP and project management for SMEs

Replaces Zoho CRM’s CRM module; part of an all-in-one ERP suite.

Contact managementSales pipeline★ 4.8 (20 reviews)Import from Zoho CRM: ✓ via migration service request · source
EU hostingGDPRGoBD
work4all CRM vs Zoho CRM →
What users praise and criticise
  • Integrated suite combining CRM, offers, orders, project management, time tracking, inventory, documents and invoicing
  • Single customer/project record for details, communication, tasks and business documents
  • Intuitive and easy-to-learn interface
  • Legacy Windows desktop interface looks dated and is slow
  • Limited flexibility for very specific workflow or customization needs
Webmecanik Pipeline🇫🇷 FR

French CRM for sales pipeline and opportunity tracking

Replaces sales pipeline and contact management; no marketing, support or reporting.

Contact managementSales pipelineFrom €20/user/mo
EU hostingGDPRFree planISO 27001
Webmecanik Pipeline vs Zoho CRM →
What users praise and criticise
  • Intuitive visual pipeline view for sales tracking
  • Clear interface for organizing contacts and opportunities
  • Free plan available for small teams
  • Basic reporting with limited advanced functionality
  • Possible learning curve for less tech-savvy users
  • Mobile app restricted to Pro plan
Raynet CRM🇨🇿 CZ

Czech cloud CRM with EU hosting and ISO 27001 certification

Full CRM replacement with AI tools and pipeline tracking for sales-heavy teams.

Covers all of Zoho CRMFrom €16/user/mo★ 4.6 (103 reviews)Import from Zoho CRM: ✓ paid migration service · source
EU hostingGDPRISO 27001
Raynet CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive and user-friendly interface enabling quick adoption with minimal training
  • Clean, well-organized workspace that supports natural workflows
  • Effective data organization, deal tracking, and reporting for business insights
  • Limited advanced automation features compared to other CRMs
  • Smaller ecosystem of third-party integrations
  • Entry-level plan has restrictive user and customization limits for growing teams
ameax AkquiseManager🇩🇪 DE

CRM for sales teams with lead tracking and activity management

Sales-focused CRM with lead tracking but no customer support or analytics.

Contact managementSales pipelineMarketing campaignsFrom €25.00/mo★ 4.8 (25 reviews)
EU hostingGDPRISO/IEC 27001:2013
ameax AkquiseManager vs Zoho CRM →
What users praise and criticise
  • Highly adaptable workflows and customizable fields for sales processes
  • Strong customer support with a 9.6/10 satisfaction rating in OMR reviews
  • Comprehensive customer data management, including conversation notes and follow-up tracking
  • Less intuitive user interface with limited personalization options
  • Sales funnel analytics and reports not optimally aligned with all business models
  • Outlook integration issues and lack of direct Microsoft 365 integration
SmartWe🇩🇪 DE

German cloud CRM for SMEs with lead management and team collaboration

Cloud CRM for SMEs with lead and team tools; lacks native marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom €14.90/user/mo★ 4.9 (15 reviews)
EU hostingGDPRISO 27001
SmartWe vs Zoho CRM →
What users praise and criticise
  • Clear interface for quick CRM setup
  • Core CRM features: contacts, leads, tasks, calendar, documents
  • Centralized document storage with search and filters
  • Setup and learning curve for customization
  • May not suit highly complex workflows or industry-specific data needs
ADITO xRM🇩🇪 DE

German xRM platform for sales, marketing and service with no-code customization

xRM platform for sales, marketing and service; replaces all core jobs with no-code customization.

Covers all of Zoho CRMFrom $79/user★ 4.3 (19 reviews)
EU hostingGDPRISO/IEC 27001:2022
ADITO xRM vs Zoho CRM →
What users praise and criticise
  • Highly customizable workflows and system development via ADITO Designer, including no-code options
  • Centralized, structured view of customer data across CRM, sales, marketing and service
  • Strong customer support with an 8.8/10 score on OMR
  • Complex setup and configuration, especially with unclear processes or limited CRM expertise
  • Outdated look and feel in some standard dashboards and UI elements
Manago AI (formerly SALESmanago)🇵🇱 PL

Polish CRM and marketing automation with AI-driven personalization

Replaces Zoho CRM for contact management, pipelines and campaigns; lacks full customer support tools.

Contact managementSales pipelineMarketing campaignsReporting & analytics★ 4.4 (823 reviews)
EU hostingGDPRISO/IEC 27001:2013
Manago AI (formerly SALESmanago) vs Zoho CRM →
What users praise and criticise
  • Intuitive and user-friendly interface with well-structured workflows
  • Predefined templates and automated flows for streamlined campaign creation
  • Highly responsive and competent support team with 98% positive feedback
  • Steep learning curve for new users, requiring dedicated time to master
  • Limited integration options for some niche e-commerce platforms
  • Occasional interface bugs, though support resolves them quickly
TecArt CRM🇩🇪 DE

German CRM suite with sales, service and collaboration tools

Full CRM suite covering sales, service and collaboration; lacks marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom €79/user/mo★ 4.6 (117 reviews)
EU hostingGDPRISO/IEC 27001:2022
TecArt CRM vs Zoho CRM →
What users praise and criticise
  • All-in-one workflow consolidating customer records, leads, email, support tickets, projects, offers, orders and invoicing
  • Strong email integration replacing external tools like O365 for some users
  • Customizable dashboard, calendar and Kanban-based planning
  • Initial complexity with modules requiring time to understand
  • Mobile app experience needs improvement
  • Limited third-party integrations, including Outlook
ForceManager🇪🇸 ES

Mobile-first CRM with AI, geolocation and route planning for field sales teams.

Replaces Zoho CRM’s contact, sales pipeline and reporting jobs; no marketing campaigns or customer support.

Contact managementSales pipelineReporting & analyticsFrom €14.50/user/mo★ 4.6 (315 reviews)
EU hostingGDPRISO/IEC 27001:2013
ForceManager vs Zoho CRM →
What users praise and criticise
  • Intuitive and easy-to-use interface for daily sales tasks
  • Strong mobile app with maps, geolocation and field-sales organization
  • Effective tools for managing territories, pipelines and sales cycles
  • Closed system requires support intervention for user rights and configuration changes
  • Limited bulk editing capabilities for accounts and contacts
  • Inconsistent views and actions across iPad, iPhone and web versions
Simple CRM🇧🇪 BE

CRM for sales teams with AI lead discovery

Replaces Zoho CRM’s contact, sales pipeline and marketing jobs; no customer support or reporting.

Contact managementSales pipelineMarketing campaignsFrom €15/user/mo★ 4.8 (6 reviews)Import from Zoho CRM: ✓ via CSV/Excel export · source
EU hostingGDPRISO 27001
Simple CRM vs Zoho CRM →
What users praise and criticise
  • Centralized customer records for tracking interactions
  • Straightforward day-to-day usability
  • Customized workflows and customer 360 views
  • Complex setup and counterintuitive interface
  • Inconsistent support quality with pre-recorded replies
  • Slow loading and blank interaction records
Pipedrive🇪🇪 EE

Estonia-founded CRM with visual sales pipeline and AI tools, EU-hosted data by default.

Replaces Zoho CRM’s contact, sales pipeline, marketing and reporting jobs; no customer support.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €14/user/mo★ 4.4 (12859 reviews)Import from Zoho CRM: ✓ built-in Zoho CRM importer · source
EU hostingGDPRISO 27001
Pipedrive vs Zoho CRM →
What users praise and criticise
  • Simple, intuitive interface with quick setup — teams become productive within a day
  • Visual pipeline management and drag-and-drop deal board for effective deal tracking
  • Fast onboarding with minimal training required
  • Pricing structure leads to unexpected costs — add-ons like LeadBooster and Campaigns are billed per company, not per user
  • Limited automation and reporting capabilities, especially on lower-tier plans
  • Platform may become too basic for growing teams, often outgrown within 12–24 months
CAS genesisWorld🇩🇪 DE

German CRM with flexible modules and EU-hosted data

Replaces Zoho CRM’s contact and sales pipeline jobs; no marketing, support or reporting.

Contact managementSales pipelineFrom €17.90/mo★ 4.5 (43 reviews)
EU hostingGDPRSoftware Made in Germany
CAS genesisWorld vs Zoho CRM →
What users praise and criticise
  • Extensive functionality and high customizability for diverse business needs
  • Comprehensive contact management with 360-degree customer view
  • Strong project management tools including task tracking and resource allocation
  • Steep learning curve and complexity for new or less technical users
  • Less intuitive desktop interface and onboarding challenges
  • Lack of pricing transparency and relatively high costs for premium tiers
Dolibarr ERP & CRM🇫🇷 FR

Open-source ERP and CRM suite for SMEs with invoicing, stock and POS

Open-source ERP and CRM suite; covers contacts and pipelines but not campaigns, support or analytics.

Contact managementSales pipelineFrom €14/user/mo★ 4.5 (224 reviews)
EU hostingGDPROpen SourceFree plan
Dolibarr ERP & CRM vs Zoho CRM →
What users praise and criticise
  • Cost-effective open-source model with no per-user licensing fees
  • Modular design allows enabling only necessary features (billing, stock, projects, HR)
  • Seamless quote-to-invoice workflow with fast document generation
  • Dated user interface, less intuitive for non-technical users
  • Steep onboarding for non-developers due to lack of guided setup wizards
  • Customizing PDFs or reports often requires PHP or template file edits
Brevo Sales CRM🇫🇷 FR

Sales CRM with pipelines, automation and forecasting

Full replacement for Zoho CRM’s core jobs; no marketing campaigns or customer support.

Contact managementSales pipelineReporting & analyticsFrom €26.08/user/mo★ 4.3 (13307 reviews)Import from Zoho CRM: ✓ sync via plugin · source
EU hostingGDPRFree planISO 27001:2022
Brevo Sales CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive interface for contact and pipeline management
  • Affordable pricing with generous contact storage on lower tiers
  • All-in-one platform combining CRM, email, SMS, WhatsApp and chat
  • Support can be slow or difficult to access on lower-tier plans
  • Free plan has a 300-email daily limit and other feature restrictions
  • Account checks and suspensions can be abrupt after list imports
YetiForce🇵🇱 PL

Polish open-source CRM and ERP with 80+ modules and EU hosting

Full replacement for Zoho CRM, with added ERP features.

Covers all of Zoho CRMFrom €80/user/mo★ 4.5 (109 reviews)
EU hostingGDPROpen SourceFree plan
YetiForce vs Zoho CRM →
What users praise and criticise
  • Intuitive and user-friendly interface for straightforward navigation and task management
  • Extensive features and modular design for customization and scalability
  • Open-source nature enabling cost reduction and flexibility for modifications
  • Some features need refinement or improved graphics
  • Occasional technical complexity requiring learning or administrative effort
  • Paid cloud plans and add-ons can be costly for larger user bases
Initiative CRM🇫🇷 FR

B2B CRM for sales pipelines, quotes and invoicing with GDPR tools

Replaces Zoho CRM for B2B sales pipelines, quotes and invoicing.

Contact managementSales pipelineReporting & analyticsFrom €27/user/mo★ 4.7 (52 reviews)
EU hostingGDPRISO 27001
Initiative CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive interface for quick team adoption
  • Responsive and personalized customer support
  • Highly customizable fields, screens and workflows
  • Outlook integration lacks bidirectional sync
  • Online documentation insufficient for advanced use cases
Axelor CRM🇫🇷 FR

Open-source CRM with sales, marketing and pipeline tools

Full replacement for all Zoho CRM jobs.

Covers all of Zoho CRMFrom €10/user/yr★ 4.8 (29 reviews)
EU hostingGDPROpen SourceFree planISO/IEC 27001:2022
Axelor CRM vs Zoho CRM →
What users praise and criticise
  • Highly flexible with low-code tools and BPM engine for workflow customization
  • Integrated suite linking CRM with sales, invoicing, inventory, projects and accounting
  • Intuitive interface enabling quick adoption for users with varied technical skills
  • Documentation is often insufficient for module configuration
  • Small community limits peer-based support
  • Updates and maintenance require significant time investment
Axelor🇫🇷 FR

Open-source ERP and low-code platform with 30+ business modules

Full CRM replacement as part of an ERP suite.

Covers all of Zoho CRMFrom €35/user/mo★ 4.7 (39 reviews)
EU hostingGDPROpen SourceFree plan
Axelor vs Zoho CRM →
What users praise and criticise
  • Complete ERP solution suitable for diverse business types
  • User-friendly interface and environment
  • Low-code capabilities for building complex workflows
  • Setup complexity for non-technical users
  • Learning curve for advanced features
Tribe CRM🇳🇱 NL

Configurable CRM with per-seat pricing

Full CRM replacement with configurable workflows for sales and support teams.

Contact managementSales pipelineCustomer supportReporting & analytics★ 5.0 (1 reviews)
EU hostingGDPR
Tribe CRM vs Zoho CRM →
What users praise and criticise
  • Review platform bias toward paid listings
  • Limited depth for serious IT vendor evaluation
  • Overlap with G2 ecosystem reduces independence
Exact CRM🇳🇱 NL

Cloud CRM for SMEs with multi-language and local compliance support

Cloud CRM for SMEs with multi-language support; lacks marketing campaigns and customer support.

Contact managementSales pipelineReporting & analytics
EU hostingGDPRISO 27001
Exact CRM vs Zoho CRM →
What users praise and criticise
  • Research provided is about review platforms (Capterra, G2, Trustpilot), not Exact CRM
  • No user sentiment data for Exact CRM is available in the supplied research
Upsales🇸🇪 SE

Swedish B2B CRM with built-in marketing automation and AI pipeline scoring

B2B CRM with marketing automation and AI scoring; lacks customer support tools.

Contact managementSales pipelineMarketing campaignsReporting & analytics★ 4.4 (198 reviews)Import from Zoho CRM: ✓ via CSV/XLS/XLSX export · source
EU hostingGDPRISO 27001
Upsales vs Zoho CRM →
What users praise and criticise
  • intuitive interface and ease of use
  • clear overview of business activities for sales follow-up and analytics
  • responsive and helpful customer support
  • steep learning curve for marketing automation features
  • outdated and limited quoting tools
  • mobile app with fewer features and suboptimal performance
noCRM.io🇫🇷 FR

Action-driven lead management for sales teams — minimal admin, EU-hosted data.

Replaces Zoho CRM’s lead and pipeline tracking; no marketing or support features.

Contact managementSales pipelineFrom $25/user/mo★ 4.6 (6058 reviews)
EU hostingGDPRISO/IEC 27001
noCRM.io vs Zoho CRM →
What users praise and criticise
  • Intuitive, drag-and-drop interface requiring minimal training for non-technical users
  • Pipeline view with clear visual prioritization and drag-and-drop functionality
  • Responsive support with webinars and documentation for user success
  • Limited automation capabilities, especially for multi-condition workflows
  • Basic reporting and analytics with minimal customization options
  • No native marketing features like email campaigns or lead scoring
Eudonet🇫🇷 FR

French SaaS CRM for associations, education and cultural institutions

Full replacement for Zoho CRM, tailored for associations and cultural institutions.

Covers all of Zoho CRMFrom €40/user/mo★ 4.0 (796 reviews)
EU hostingGDPRISO 27001
Eudonet vs Zoho CRM →
What users praise and criticise
  • Highly configurable workflows tailored to unique business processes without deep IT skills
  • Ergonomic and intuitive interface across desktop, tablet and mobile
  • Stable and reliable platform with minimal downtime or rework costs
  • No native support for calculated fields, requiring manual workarounds or custom development
  • Limited native functionality for certain advanced use cases
microtech büro+🇩🇪 DE

ERP for SMBs with merchandise, CRM and payroll modules

Replaces contact management and sales pipeline; no marketing, support or reporting.

Contact managementSales pipelineFrom €199/mo★ 4.5 (349 reviews)
EU hostingGDPRIDW PS 880
microtech büro+ vs Zoho CRM →
What users praise and criticise
  • Modular and configurable to fit diverse business processes
  • Covers end-to-end workflows: CRM, inventory, orders, invoicing, accounting and HR in one system
  • Strong reporting and Excel export capabilities
  • Steep learning curve and complex onboarding
  • Interface can be confusing and routine tasks awkward
  • Form editor is difficult and search functionality is insufficient
weclapp CRM🇩🇪 DE

Cloud CRM for SMEs with integrated ERP and project tools

Replaces Zoho CRM’s contact, sales pipeline and reporting jobs; no marketing campaigns or customer support.

Contact managementSales pipelineReporting & analyticsFrom €64/user/mo★ 4.2 (441 reviews)
EU hostingGDPRFree planISO 27001
weclapp CRM vs Zoho CRM →
What users praise and criticise
  • All-in-one business workflows (CRM, ERP, accounting, inventory, projects)
  • Intuitive and clear interface for quick navigation
  • Automation of lead-to-offer processes and follow-ups saves time
  • Price increases and short notice periods for contract changes
  • Mixed support experiences, with some users reporting unresponsiveness
  • Occasional bugs, outages, or login issues disrupting work
Attio🇬🇧 GB

AI-native CRM with flexible data modeling and EU hosting

AI-native CRM with flexible data modeling; lacks native customer support tools.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €39.31/user/mo★ 4.4 (354 reviews)Import from Zoho CRM: ✓ official migration service · source
EU hostingGDPRFree planSOC 2 Type II
Attio vs Zoho CRM →
What users praise and criticise
  • Notion-style interface that is intuitive and easy to learn
  • Highly customizable pipelines and fields (9.4/10 customization score on G2)
  • Fast implementation with median setup time of 12 days
  • Limited native integrations, requiring Zapier for many workflows
  • No dedicated mobile app, with reduced functionality on mobile
  • Limited reporting features compared to competitors like Salesforce
Livespace🇵🇱 PL

Polish CRM for B2B sales teams with process-driven automation and EU-hosted data.

B2B-focused CRM with process automation and sales pipelines for structured teams.

Covers all of Zoho CRMFrom €17/user/mo★ 4.6 (49 reviews)Import from Zoho CRM: ✓ via CSV export · source
EU hostingGDPR
Livespace vs Zoho CRM →
What users praise and criticise
  • Intuitive, clean, and simple interface that users describe as easy to navigate and not overwhelming
  • Fast onboarding with teams able to start using the platform without extensive training
  • Responsive and accessible helpdesk support
  • Email functionality issues, including corrupted emails with base64 code when handling inline images
  • Limited native integrations, particularly outside Poland, which may restrict third-party connectivity
  • Inconsistent support responsiveness, with some users reporting no response to critical issues
Odoo CRM🇧🇪 BE

Open-source CRM from Belgium with a free plan and modular ERP integration.

Open-source CRM with modular ERP integration; lacks dedicated customer support.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €19.90/user/mo★ 3.8 (2453 reviews)Import from Zoho CRM: ✓ third-party connector · source
EU hostingGDPROpen SourceFree planISO 27001:2022
Odoo CRM vs Zoho CRM →
What users praise and criticise
  • Comprehensive integrated platform that combines CRM with accounting, inventory, and other business functions in a single system, reducing data silos and subscription costs
  • Highly modular structure allows users to activate only the required features, avoiding unnecessary complexity
  • Open-source framework enables deep customization to fit complex business processes
  • Customer support receives consistently low ratings (3.9/5 on Software Advice), with slow response times, regional quality variations, and reports of support staff lacking expertise
  • Hidden costs and aggressive upselling, including price increases when changing plans and pressure to purchase additional 'Success Packs'
  • Steep learning curve and technical complexity, particularly for customizations, with upgrades often breaking existing configurations
Twenty CRM🇫🇷 FR

Open-source CRM for developer-led teams — self-hosted or EU-managed, with full data control.

Full CRM replacement for developer-led teams with open-source flexibility.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom $9/user/mo
EU hostingGDPROpen Source
Twenty CRM vs Zoho CRM →
What users praise and criticise
  • Clean, modern, and intuitive interface with a Notion-style UI that users find easy to navigate
  • Highly customizable data model with custom objects, fields, and views to adapt the CRM to specific workflows
  • Open-source architecture eliminates vendor lock-in and ensures full data ownership
  • Platform is still maturing, with some features incomplete or less polished than established CRMs
  • No dedicated mobile app, limiting usability for field sales teams
  • Limited native integrations and a small third-party ecosystem compared to competitors
Lime CRM🇸🇪 SE

Swedish CRM with visual pipelines and EU-hosted data for sales, marketing and support teams.

Visual pipelines and multi-channel support for sales, marketing and service teams.

Covers all of Zoho CRMFrom €55/user/mo★ 4.5 (602 reviews)
EU hostingGDPRISO 27001
Lime CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive interface with a low learning curve, designed for small and medium-sized businesses
  • Highly customizable fields, layouts, and workflows without requiring deep technical expertise
  • Centralized platform consolidating customer data, sales processes, and marketing efforts
  • Web client has limitations compared to the desktop version, lacking key features
  • Occasional bugs and usability issues, particularly with Excel exports and hidden interface elements
  • 10,000-row limit for aggregated data sets can be restrictive for some workflows
Scopevisio🇩🇪 DE

Cloud ERP with finance, CRM and project management for SMEs

Cloud ERP with CRM for SMEs but no dedicated customer support features.

Contact managementSales pipelineMarketing campaignsFrom €3.00/user★ 4.5 (2 reviews)
EU hostingGDPRISO 27001
Scopevisio vs Zoho CRM →
What users praise and criticise
  • Broad, integrated suite covering finance, CRM, document management, projects, time tracking and reporting
  • Strong and mature finance and accounting functions, including bookkeeping
  • Automated workflows linking project time entries to billing and analysis
  • Steep learning curve and onboarding effort due to system breadth
  • Non-transparent pricing configured by modules, users, term and billing period
Koban CRM🇫🇷 FR

CRM for SMEs with sales, marketing and invoicing in one suite

All-in-one CRM for SMEs with invoicing but limited reporting and analytics.

Contact managementSales pipelineMarketing campaignsCustomer supportFrom €39/user/mo
EU hostingGDPRQualiopi
Koban CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive and easy-to-use interface
  • Responsive and helpful support team
  • All-in-one CRM with marketing automation and sales management
  • No offline mode for Android
  • Smaller integration ecosystem compared to competitors
Planhat🇸🇪 SE

Customer success platform with CRM, automation and EU hosting

Customer success platform with CRM; lacks sales pipeline and marketing campaigns.

Contact managementCustomer supportReporting & analytics★ 4.5 (1059 reviews)
EU hostingGDPRISO/IEC 27001:2022
Planhat vs Zoho CRM →
What users praise and criticise
  • 360-degree account visibility with interactions, usage, health, renewals and risks in one place
  • Playbooks and automation for onboarding, renewals and churn-risk workflows
  • Customizable fields, health scores, views and dashboards tailored to team roles
  • Steep learning curve and setup effort for advanced features, filters and workflows
  • Advanced reporting and analytics less intuitive with limited graph options
  • Data model friction requiring extra automations to move properties between objects
Sellsy🇫🇷 FR

French CRM with invoicing, quotes and e-signatures for SMEs

CRM with invoicing and e-signatures; covers core sales jobs but not support or campaigns.

Contact managementSales pipelineReporting & analyticsFrom €29/user/mo★ 4.2 (2489 reviews)
EU hostingGDPRISO/IEC 27001:2022
Sellsy vs Zoho CRM →
What users praise and criticise
  • All-in-one sales and billing workflow (quotes, invoices, payments, e-signatures)
  • One-click conversion from quote to invoice
  • Handles high invoice volumes efficiently for small businesses
  • Pipeline entry and lead management can feel cumbersome
  • Annual commitments, upfront billing and price increases at renewal
  • Partial or unreliable Google sync (duplicate contacts, email linking issues) and limited Microsoft 365 integration
Efficy🇧🇪 BE

Belgian CRM with deep customization, on-premise options and public-sector compliance modules.

Highly customizable CRM with on-premise options; replaces all core jobs.

Covers all of Zoho CRMFrom 69 €/user/mo★ 4.3 (608 reviews)
EU hostingGDPRISO 9001
Efficy vs Zoho CRM →
SpinOffice CRM🇳🇱 NL

Dutch CRM with email, tasks and shared calendars for small teams

Replaces core CRM jobs with email, tasks and calendars for small teams.

Contact managementSales pipelineMarketing campaignsCustomer supportFrom €42.50/user/mo★ 4.4 (68 reviews)
EU hostingGDPRFree plan
SpinOffice CRM vs Zoho CRM →
What users praise and criticise
  • Clean, intuitive interface with color-coded contacts and appointments
  • Centralized customer information (communications, notes, files, tasks, projects)
  • Email linking and shared access for team visibility on customer history
  • Difficulty exporting data when leaving the system
  • Workflow gaps, e.g., limited calendar usability and shallow contact hierarchies for B2B
  • Bugs in advanced features with tedious fixes
SuperOffice🇳🇴 NO

Norwegian B2B CRM with EU-hosted data, ISO 27001 and built-in GDPR tools for mid-market sales and service teams.

Full CRM replacement for mid-market B2B sales and service teams with AI tools.

Covers all of Zoho CRMFrom €45/user/mo★ 4.3 (2150 reviews)
EU hostingGDPRISO 27001
SuperOffice vs Zoho CRM →
What users praise and criticise
  • Intuitive interface with clean design and minimal learning curve, ideal for businesses with limited IT resources
  • High-quality support with responsive teams and consultative approach, achieving consistently strong ratings
  • Strong European specialization: GDPR-compliant data handling, localization, and integration with European business tools
  • Occasional performance issues, including website downtime affecting work efficiency
  • Pricing lacks transparency, requires direct sales contact, and can be high for smaller teams (€55–€340/user/month)
  • Limited advanced features compared to enterprise-grade competitors, particularly in marketing automation and scalability
Axonaut🇫🇷 FR

CRM, invoicing, project and business management in one tool

Full CRM replacement with invoicing, projects and business management.

Contact managementSales pipelineMarketing campaignsCustomer supportFrom €34.99/mo★ 4.4 (654 reviews)
EU hostingGDPRISO 27001
Axonaut vs Zoho CRM →
What users praise and criticise
  • All-in-one business suite with CRM, quotes, invoicing, expenses and payment tracking in a single workflow
  • Intuitive interface with quick learning curve for core tasks like contact management and invoicing
  • Reduces manual work via invoice reminders, shared customer histories and expense tracking
  • Pricing can feel steep for solo users or very small businesses needing only invoicing
  • Limited depth in reporting, dashboards and document customization
  • Pre-accounting focus with manual work required for bank reconciliation and recurring transactions
ConSol CM🇩🇪 DE

German CRM and workflow platform with AI-assisted case management

CRM and workflow platform with AI case management; lacks sales pipeline and marketing.

Contact managementCustomer supportReporting & analyticsFrom €59/user/mo★ 4.6 (50 reviews)
EU hostingGDPRISO 27001
ConSol CM vs Zoho CRM →
What users praise and criticise
  • Highly configurable workflows, fields and processes for support, incidents and cross-team coordination
  • Stable and reliable central system for long-term use
  • Responsive German-speaking support and close consulting for requirements analysis
  • Initial setup and onboarding require significant time and effort
  • Search functionality can be difficult for locating tickets or historical records
  • Interface could benefit from a more modern design
Target-CRM🇧🇪 BE

CRM and ERP for sales, invoicing and inventory

Replaces contact and pipeline management with ERP extras like invoicing and inventory.

Contact managementSales pipelineFrom €19/mo★ 5.0 (1 reviews)
EU hostingGDPR
Target-CRM vs Zoho CRM →
What users praise and criticise
  • Straightforward interface and workflows for managing customer records and leads
  • Cost-effective pricing starting at ₹750 per user per month
  • Quick and professional vendor support for setup and customization
  • Mobile app usability needs improvement
  • UI may appear dated
myfactory CRM🇩🇪 DE

German CRM for SMEs with sales funnel, pipeline and geo-reports

Replaces Zoho CRM’s contact, sales pipeline, marketing and reporting jobs; no customer support.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €59/user/mo★ 4.6 (126 reviews)
EU hostingGDPRISO 27001
myfactory CRM vs Zoho CRM →
What users praise and criticise
  • Integrated CRM, ERP, inventory, production and accounting in one system with minimal duplicate data entry
  • Structured menus, intuitive layout and clear master-data fields for routine tasks
  • Fast business search functionality
  • Complexity and overwhelming configuration options for new or simple-use cases
  • Immature mobile view and lack of offline data entry
  • Missing drag-and-drop and right-click menus in the interface
midcom CRM🇩🇪 DE

Cloud CRM for sales and service with mobile access and workflow automation

Replaces all core Zoho CRM jobs for sales, marketing, support and reporting.

Covers all of Zoho CRMFrom €25/user/mo
EU hostingGDPR
midcom CRM vs Zoho CRM →
CentralStationCRM🇩🇪 DE

German CRM for small teams with EU-only data hosting and flat-rate pricing.

Full replacement for Zoho CRM’s core jobs for small teams.

Contact managementSales pipelineReporting & analyticsFrom €24/mo★ 4.3 (1279 reviews)
EU hostingGDPRFree plan
CentralStationCRM vs Zoho CRM →
What users praise and criticise
  • Exceptionally easy to use and set up, with a 9.6/10 ease-of-use score on OMR (vs. CRM category average of 8.6)
  • Fast and personal support, scoring 9.5/10 on OMR with response times of 10–15 minutes
  • Transparent flat-rate pricing (€75/month for 10 users, equating to €7.50 per user) and a free Starter plan for up to 3 users
  • Basic automation capabilities with no branching workflows or multi-step sequences
  • Shallow reporting and analytics, lacking custom reports or board-level insights (requires spreadsheet exports)
  • Thin integration ecosystem compared to competitors like Pipedrive (500+ integrations)
Holded🇪🇸 ES

All-in-one ERP for SMEs with invoicing, accounting and CRM

Replaces contact management and sales pipeline; no marketing, support or reporting.

Contact managementSales pipelineFrom €15/mo★ 4.2 (2442 reviews)
EU hostingGDPR
Holded vs Zoho CRM →
What users praise and criticise
  • Intuitive and quick to learn for invoicing, expenses and basic accounting
  • All-in-one platform combining invoicing, accounting, banking, inventory, CRM, projects and HR
  • Time-saving automation for recurring invoices, payment reminders and billing
  • Support can be slow or difficult to reach, with mixed experiences reported
  • Pricing and plan limits (e.g., invoices, users, features) may become costly as needs grow
  • Limited flexibility for advanced workflows, report customization and exports
enventa Trade ERP🇩🇪 DE

German ERP for technical wholesalers with integrated CRM, logistics and BI

Replaces contact management, sales pipeline and customer support; no marketing or reporting.

Contact managementSales pipelineCustomer support
EU hostingGDPRISO 27001
enventa Trade ERP vs Zoho CRM →
What users praise and criticise
  • Sector-specific tools for technical wholesale, SHK and steel (e.g. GAEB interfaces, steel-certificate management)
  • Integrated scanner-based warehouse system with real-time stock visibility
  • Purchasing tools with pricing and discount management
  • Limited public review volume to confirm recurring user experiences
  • Primarily German-language focus and partner-led implementations
  • Mostly on-premises deployments with limited cloud-native experience
cobra CRM🇩🇪 DE

German CRM for sales, marketing and service with cloud or on-premises deployment

Full CRM replacement for sales, marketing and service teams.

Covers all of Zoho CRM★ 4.4 (212 reviews)Import from Zoho CRM: ✓ via Excel/CSV export · source
EU hostingGDPR
cobra CRM vs Zoho CRM →
What users praise and criticise
  • Highly configurable with custom tables, fields, and workflows
  • Strong contact management with search, filtering, and interaction histories
  • Sales tracking with pipeline and funnel reporting
  • Steep learning curve due to extensive customization options
  • Outdated interface in need of a modern refresh
  • Performance issues with startup and loading times
Capsule CRM🇬🇧 GB

UK CRM with contact management, pipelines and integrations

Full CRM replacement with pipelines, automation and reporting for growing teams.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €15/user/mo★ 4.5 (3534 reviews)
GDPRFree planISO 27001
Capsule CRM vs Zoho CRM →
What users praise and criticise
  • Exceptionally intuitive interface with minimal training required
  • Fast onboarding with teams productive within hours
  • Seamless Gmail and Outlook integration for email workflows
  • Limited automation and advanced features, locked behind higher-tier plans
  • Basic reporting and analytics compared to enterprise CRMs
  • Mobile app is functional but less feature-rich than desktop
BSI Customer Suite🇨🇭 CH

AI-powered CRM and CX platform with 360° customer view and journey automation

Full CRM replacement with AI-powered CX and journey automation.

Covers all of Zoho CRM★ 4.5 (103 reviews)
EU hostingGDPRISO 27001
BSI Customer Suite vs Zoho CRM →
What users praise and criticise
  • Modular setup adapts to company-specific workflows
  • Unified customer view across CRM, sales, service and marketing
  • Broad feature set covering CRM, marketing automation and customer data
  • Steep learning curve due to complexity
  • Click-heavy routine workflows
  • Limited or inflexible built-in reporting
Unit4 CRM🇳🇱 NL

People-centric CRM for service organizations and public sector

Replaces Zoho CRM for service organizations and public sector with finance and HR tools.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom $95/user/mo
EU hostingGDPRISO 27001
Unit4 CRM vs Zoho CRM →
What users praise and criticise
  • Research lacks clear, verifiable user sentiment for Unit4 CRM
Prospect CRM🇬🇧 GB

Stock-aware CRM for wholesalers and manufacturers with ERP and accounting integrations

Stock-aware CRM for wholesalers with sales and order tracking but no marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom €205/mo★ 4.7 (527 reviews)
GDPRISO 27001
Prospect CRM vs Zoho CRM →
What users praise and criticise
  • Tailored for stock-based B2B sales with unified customer, order, pricing and stock visibility
  • Intuitive daily use for account lookups, note-taking, lead tracking and quote management
  • Mobile access supports sales teams in the field
  • Integration and data reliability issues, including duplicate or incorrect product data and inconsistent syncing
  • Steep learning curve for administrators configuring workflows, reports or customisations
  • Inconsistent support experiences, with some users reporting slow or unresolved critical issues
OpenCRM🇬🇧 GB

CRM with sales, helpdesk and workflow automation

Replaces Zoho CRM’s core jobs with sales, helpdesk and workflow automation; lacks marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom £44/user/mo★ 4.6 (294 reviews)
GDPRISO 27001
OpenCRM vs Zoho CRM →
What users praise and criticise
  • Responsive and knowledgeable support team with fast issue resolution
  • Comprehensive feature set covering contacts, opportunities, tasks, quotes, invoices, projects and helpdesk
  • Highly customizable with adaptable fields, layouts and workflows
  • Interface and navigation feel dated or clunky with excessive clicking
  • Steep initial learning curve and granular setup process
  • Limited bulk editing, helpdesk response handling and file attachment options
Teamgate🇱🇹 LT

Sales CRM with visual pipelines and automation for scaling teams

Replaces Zoho CRM’s contact, sales pipeline and reporting jobs; no marketing campaigns or customer support.

Contact managementSales pipelineReporting & analyticsFrom $39.90/user/mo★ 4.8 (176 reviews)Import from Zoho CRM: ✓ via XLSX, CSV or vCard files · source
EU hostingGDPRFree plan
Teamgate vs Zoho CRM →
What users praise and criticise
  • Intuitive, uncluttered interface with a visual pipeline
  • Quick, hands-on support and onboarding assistance
  • Effective pipeline management with clear stage tracking
  • Occasional server outages or slow page loading
  • Mobile app experience needs improvement
  • Search functionality can be slow or limited
onOffice🇩🇪 DE

German real estate CRM with portal syndication and AI agents

Real estate CRM with portal syndication; lacks general sales pipeline and support.

Contact managementMarketing campaigns★ 3.9 (80000 reviews)
EU hostingGDPRGoBD
onOffice vs Zoho CRM →
OnePageCRM🇮🇪 IE

Action-focused CRM for small teams with follow-up reminders and Kanban pipelines

Replaces Zoho CRM for small teams with action-focused follow-ups and Kanban pipelines.

Contact managementSales pipelineMarketing campaignsFrom €25.95/user/mo★ 4.7 (452 reviews)
GDPR
OnePageCRM vs Zoho CRM →
What users praise and criticise
  • Simple, intuitive interface that new users can master in under a day
  • Next Action Stream keeps follow-ups visible and prioritized
  • Responsive, personal support and useful onboarding resources
  • Reporting and dashboards lack depth for advanced sales analysis
  • Limited customization and scalability for complex or growing operations
  • Integration gaps, notably broader VoIP support and smoother web-form capture
Wice CRM🇩🇪 DE

German CRM for sales, support and marketing with workflows and invoicing

Full-featured CRM for sales, support and marketing with invoicing and workflows.

Covers all of Zoho CRM
EU hostingGDPRTrust-in-Cloud
Wice CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive and user-friendly interface
  • Clear overview of sales opportunities for management
  • All-in-one system for contacts, leads, pipelines, marketing, service and invoicing
  • Interface can feel outdated compared to newer cloud CRMs
  • No native mobile app for iOS or Android
GRC Contact CRM🇫🇷 FR

French CRM for SMEs with Paris-hosted data and built-in invoicing

CRM for SMEs with invoicing; lacks customer support and advanced analytics.

Contact managementSales pipelineMarketing campaigns
EU hostingGDPR
GRC Contact CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive and user-friendly interface with quick onboarding, requiring no installation and accessible from any device
  • Centralizes and shares client information, improving organization and sales prospecting
  • Shared calendar and task management features enhance team collaboration and productivity
  • Some users find the platform overly complex during initial setup compared to other CRMs
  • Limited criticism in reviews, but occasional mentions of a less modern interface
combit CRM🇩🇪 DE

German CRM with contact, pipeline and automation tools

CRM with contact, pipeline and automation; lacks dedicated customer support.

Contact managementSales pipelineMarketing campaignsReporting & analytics★ 4.6 (49 reviews)
EU hostingGDPR
combit CRM vs Zoho CRM →
Group-Office🇳🇱 NL

Open-source groupware and CRM for teams

Replaces Zoho CRM with open-source groupware and team collaboration.

Contact managementSales pipelineCustomer supportFrom €219/yr
EU hostingGDPROpen SourceFree plan
Group-Office vs Zoho CRM →
What users praise and criticise
  • Integrated groupware with calendars, email, contacts, files, tasks and projects in one suite
  • Sophisticated calendar with invitations, availability checks and CalDAV sync
  • Intuitive and user-friendly interface once configured
  • Core CRM features locked behind paid per-user modules
  • Email server configuration reported as difficult and unreliable for some users
  • Limited community support resources
Membrain🇸🇪 SE

Sales effectiveness platform with guided workflows and coaching

Replaces Zoho CRM for sales teams with guided workflows and coaching.

Contact managementSales pipeline★ 4.6 (240 reviews)
EU hostingGDPRSOC 2 Type 1
Membrain vs Zoho CRM →
What users praise and criticise
  • Guided selling with milestone-based sales processes and clear next steps
  • Intuitive interface and dashboards for everyday sales work
  • Strong fit for complex B2B sales with customizable workflows
  • Setup and customization require time and effort
  • Limited direct integrations, reliance on tools like Zapier for some workflows
  • Mobile app lacks full desktop functionality
Vertec🇨🇭 CH

Swiss ERP and CRM for professional services with time tracking and invoicing

Partially replaces Zoho CRM for professional services with time tracking and invoicing.

Contact managementSales pipelineFrom €15.50/user/mo★ 4.7 (3 reviews)
GDPRISO 27001
Vertec vs Zoho CRM →
What users praise and criticise
  • Highly customizable to company-specific needs without extensive programming
  • Retains update compatibility after customizations
  • Satisfactory customer support
  • Interface can be unintuitive with cluttered menu trees
  • Implementation challenges reported in specific cases
Divalto Weavy🇫🇷 FR

Mobile CRM for field sales with ERP sync and offline access

Partially replaces Zoho CRM for field sales with ERP sync and offline access.

Contact managementSales pipelineFrom €40.00/user/mo★ 4.0 (65 reviews)
EU hostingGDPRISO 9001:2015
Divalto Weavy vs Zoho CRM →
What users praise and criticise
  • Comprehensive business coverage from prospecting to customer service and technical team needs
  • Highly customizable to fit specific business processes
  • Intuitive interface with smooth navigation and ease of use
  • High pricing starting at €40/user/month with no free tier or trial
  • Mobile module limitations for remote work and on-site quoting
Folk🇫🇷 FR

AI-powered CRM with spreadsheet-style contact management and LinkedIn integration

Replaces Zoho CRM with AI-powered contact management and LinkedIn integration.

Contact managementSales pipelineFrom $30/user/mo★ 4.5 (298 reviews)
EU hostingGDPR
Folk vs Zoho CRM →
What users praise and criticise
  • Fast onboarding with teams operational in under 20 minutes
  • Intuitive, clean interface requiring minimal training
  • Notion-style spreadsheet experience combined with pipeline management
  • No dedicated mobile app, relying on mobile browsers only
  • Lack of workflow automation and advanced reporting
  • Pricing escalates quickly with tier upgrades or added features
webCRM🇩🇰 DK

Nordic CRM for sales pipelines, quotes and order management

Replaces all core Zoho CRM jobs for sales, marketing, support and reporting.

Covers all of Zoho CRMFrom €29/user/mo★ 2.7 (136 reviews)
EU hostingGDPRISO/IEC 27001:2013
webCRM vs Zoho CRM →
What users praise and criticise
  • Intuitive interface for daily sales tasks like lead tracking and follow-ups
  • Centralized customer records with full pipeline visibility
  • Configurable fields, dashboards, and workflows to match organizational needs
  • Learning curve for new users to configure and understand advanced features
  • Reporting can be complex and lacks automatic currency conversion for cross-country comparisons
  • Integration gaps require workarounds like Zapier or third-party tools
24SevenOffice CRM🇳🇴 NO

Norwegian CRM with accounting and project workflows

Full CRM replacement with accounting and project workflows for SMEs.

Contact managementSales pipelineCustomer support★ 4.3 (75 reviews)
EU hostingGDPRISO 27001
24SevenOffice CRM vs Zoho CRM →
What users praise and criticise
  • All-in-one business suite with CRM, accounting, invoicing, project management, and time tracking
  • Email mirroring reduces tool-switching
  • Dashboards and reports provide project-finance visibility
  • Interface is not intuitive and can be confusing
  • Steep learning curve, especially for new employees
  • Requires stable internet connection
EBP CRM🇫🇷 FR

French CRM for SMEs with sales tracking and Outlook sync

Replaces Zoho CRM for SMEs with sales tracking and Outlook sync.

Contact managementSales pipelineMarketing campaigns★ 5.0 (1 reviews)
GDPR
EBP CRM vs Zoho CRM →
What users praise and criticise
  • Practical for daily client follow-up, reminders and sales activity tracking
  • Simple and fluid for routine tasks in team-wide use
  • Covers essential commercial management: contact filtering, email, quotes and prospect tracking
  • Some users find the interface outdated and report reliability issues
  • PRO version considered expensive by at least one reviewer
AMTANGEE CRM🇩🇪 DE

CRM for sales, service and marketing teams with CTI and ERP integrations

Full CRM replacement with CTI and ERP integrations.

Covers all of Zoho CRMFrom €49/user/mo
EU hostingGDPR
AMTANGEE CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive interface with clear customer, case and task overviews
  • Quick access to important information in records
  • Reliable, fast and helpful support
  • Limited public review presence makes independent validation difficult
  • Technical modernization stalled for years with code freeze and stagnation
  • Forced migration of existing customers to a subscription model
Sprinx CRM🇨🇿 CZ

Czech CRM for sales teams with contact and opportunity tracking

Sales-focused CRM with contact and opportunity tracking; no marketing or support modules.

Contact managementSales pipelineReporting & analytics★ 4.4 (554 reviews)
GDPRISO 27001
Sprinx CRM vs Zoho CRM →
TimeLine ERP🇩🇪 DE

German ERP for industrial mid-market with production planning and CRM

Partial replacement for Zoho CRM’s CRM module; primarily an industrial ERP.

Contact managementSales pipelineFrom €800★ 4.9 (4 reviews)
GDPR
TimeLine ERP vs Zoho CRM →
mesonic WinLine CRM🇦🇹 AT

Austrian CRM with workflow automation and ERP integration

Replaces Zoho CRM with workflow automation and ERP integration.

Covers all of Zoho CRMFrom €20/user/mo
GDPR
mesonic WinLine CRM vs Zoho CRM →
What users praise and criticise
  • Requires technical know-how to maximize value
  • Standard product needs continued improvement
vtenext🇮🇹 IT

Open-source CRM with BPMN automation for sales, marketing and service

Replaces Zoho CRM with open-source BPMN automation for sales, marketing and service.

Covers all of Zoho CRM★ 4.6 (258 reviews)
GDPROpen SourceISO 27001
vtenext vs Zoho CRM →
What users praise and criticise
  • Highly customizable modules, fields, and workflows to fit specific business processes
  • Strong BPM and automation capabilities to reduce manual tasks
  • Integrates with ERPs, telephony, accounting systems, and portals
  • Advanced configuration and process design may require technical assistance
  • Interface described as rigid, with internal messaging and mobile app needing improvement
  • Support team can be busy, leading to occasional delays or need for follow-up
Salesflare🇧🇪 BE

Intelligent B2B CRM with automated data capture and sales pipelines

B2B CRM with automated data capture; lacks customer support and advanced reporting.

Contact managementSales pipelineMarketing campaignsFrom $39/user/mo★ 4.8 (723 reviews)
Salesflare vs Zoho CRM →
What users praise and criticise
  • Rapid onboarding with teams operational in under a day
  • Intelligent automation captures data from emails, calendars, LinkedIn and public web sources
  • Modern, responsive interface with drag-and-drop pipeline and LinkedIn sidebar
  • Limited advanced customization and enterprise-grade reporting
  • Clunky mobile app experience
  • Data import and large migrations can be frustrating
STEPS.CRM🇩🇪 DE

German CRM for sales pipelines, contracts and recurring billing

CRM for pipelines, contracts and billing; lacks marketing and support tools.

Contact managementSales pipelineReporting & analytics
EU hostingGDPR
STEPS.CRM vs Zoho CRM →
What users praise and criticise
  • Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
  • Centralizes work and data in one shared system for consistency
  • Offers flexibility to adapt standard functions to individual processes
  • External integrations, especially with calendars, could be easier
  • Usability could be improved
  • Onboarding, reporting, and analysis speed need simplification
Workbooks CRM🇬🇧 GB

UK CRM with sales, marketing, support and order processing in one platform

Full replacement for Zoho CRM, including marketing, support and analytics.

Covers all of Zoho CRMFrom £32/user/mo★ 2.7 (612 reviews)
GDPRISO/IEC 27001
Workbooks CRM vs Zoho CRM →
What users praise and criticise
  • Comprehensive feature set covering CRM, quotes, sales orders, supplier management and invoicing
  • Enterprise-grade capabilities at a lower total cost of ownership than Salesforce or Microsoft Dynamics
  • Responsive and knowledgeable customer support with fast turnaround times
  • Steep learning curve for advanced configuration and administration
  • Cluttered, multi-window interface that feels dated and cumbersome
  • Performance slowdowns with large datasets or heavy pipelines
ALPHAPLAN ERP🇩🇪 DE

German ERP for mid-market trade with inventory, CRM and accounting

Replaces contact management, sales pipeline and reporting; lacks marketing campaigns and customer support.

Contact managementSales pipelineReporting & analytics★ 4.6 (8 reviews)
EU hostingGDPR
ALPHAPLAN ERP vs Zoho CRM →
What users praise and criticise
  • Highly adaptable to business processes, from screens to workflows
  • Strong vendor support, responsive and customer-focused
  • Comprehensive ERP coverage, especially for trade and inventory management
  • Steep learning curve and onboarding time
  • Advanced configuration can be complex
  • Some integrations may require significant effort
PROFFIX🇨🇭 CH

Swiss ERP for SMEs with accounting, payroll and CRM

Partial CRM replacement within a Swiss ERP for SMEs.

Contact managementSales pipelineFrom CHF 62.10/user/mo★ 5.0 (1 reviews)
GDPRSwissdec (ELM 5.0)
PROFFIX vs Zoho CRM →
What users praise and criticise
  • Highly customizable ERP for SMEs, especially accounting
  • Uniform module structure aids quick navigation
  • Becomes easy to use after initial familiarization
  • Initial learning curve with search fields
  • Setup can be complex for non-technical users
Spotler CRM🇳🇱 NL

Simple CRM for sales and marketing teams with centralized contact data

Simple CRM for sales and marketing with lead scoring but no customer support tools.

Contact managementSales pipelineMarketing campaignsReporting & analyticsFrom €165/mo★ 4.3 (1271 reviews)
GDPRFree plan
Spotler CRM vs Zoho CRM →
What users praise and criticise
  • Clear, uncluttered interface for daily tasks
  • Centralized contact, email, document, and deal records
  • Visual pipeline and activity history for tracking opportunities
  • Email editor lacks formatting flexibility
  • Advanced reporting and customization options limited
  • Integrations and email syncing can be unreliable
proALPHA CRM🇩🇪 DE

German CRM with ERP integration for manufacturing and engineering

Manufacturing-focused CRM with ERP integration but no customer support module.

Contact managementSales pipelineMarketing campaignsReporting & analytics★ 4.1 (43 reviews)
EU hostingGDPRISO 27001
proALPHA CRM vs Zoho CRM →
What users praise and criticise
  • Integrated customer data across sales, purchasing, production and finance
  • Clear customer screens with contact lists and quick article selection for quotes
  • Configurable workspace with personal layouts and favorites
  • Standard CRM may not meet advanced needs, requiring partner solutions
  • Bug fixes often require user-initiated reports
PiSA Sales CRM🇩🇪 DE

German CRM for sales, marketing and service with EU hosting

Full CRM for sales, marketing and service; replaces all core jobs.

Covers all of Zoho CRM
EU hostingGDPRISO 27001
PiSA Sales CRM vs Zoho CRM →
What users praise and criticise
  • Broad functionality covering CRM, sales, marketing planning, project management, and aftersales
  • Flexible adaptation for diverse team workflows
  • Improves digital efficiency in offer and quote creation
  • High complexity due to interdependent processes
  • Steep learning curve and less intuitive usability
  • Time-consuming onboarding requiring extensive process documentation
21.CRM🇨🇭 CH

CRM for SMEs with lead tracking and mobile access

Replaces Zoho CRM’s contact and pipeline management; lacks marketing and support.

Contact managementSales pipelineFrom 21 CHF/mo
Swiss hostedGDPRFree planISO 27001
21.CRM vs Zoho CRM →
What users praise and criticise
  • Free plan available for cost-conscious teams
  • Good value for money
  • Intuitive for basic tasks like QR invoice generation
  • Unclear onboarding and terminology for new users
  • Support response times can be slow
BMD CRM🇦🇹 AT

CRM with document management and mobile access

Replaces Zoho CRM with document management and mobile access.

Contact managementSales pipelineCustomer support
EU hostingGDPRISO 27001
BMD CRM vs Zoho CRM →
Youday CRM🇫🇷 FR

French CRM for SMEs with no-code customization and France-based hosting

Full CRM replacement for French SMEs with no-code customization.

Covers all of Zoho CRMFrom €40/user/moImport from Zoho CRM: ✓ migration handled by vendor · source
EU hostingGDPR
Youday CRM vs Zoho CRM →
What users praise and criticise
  • Highly customizable fields, data models and workflows without coding
  • Intuitive and quick to learn interface
  • Responsive local support and guided implementation
  • Requires scoping and guided implementation, not plug-and-play
  • Pricing not publicly listed, requires a quote
  • Smaller integration ecosystem compared to major CRM vendors
CURSOR-CRM🇩🇪 DE

German CRM with workflow automation and on-prem or cloud deployment

Replaces Zoho CRM’s contact, sales pipeline, marketing and support jobs; no reporting.

Contact managementSales pipelineMarketing campaignsCustomer support★ 3.7 (2 reviews)
EU hostingGDPR
CURSOR-CRM vs Zoho CRM →
SuccessControl CRM🇩🇪 DE

German CRM for SMEs with Office integration and e-invoicing

Replaces Zoho CRM for German SMEs with Office integration and e-invoicing.

Contact managementSales pipelineMarketing campaignsFrom €114/mo
GDPRFree plan
SuccessControl CRM vs Zoho CRM →
What users praise and criticise
  • Intuitive and easy to learn with a short onboarding period
  • Responsive and practical customer support
  • Effective for daily office tasks like correspondence, invoicing, and sales processing
  • Windows and Microsoft Office dependency limits platform flexibility
  • Network setup may require technical adjustments for file permissions or IPv6
IFS Cloud CRM🇸🇪 SE

Enterprise CRM for product-centric businesses with embedded AI

Full CRM replacement; lacks marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analytics
GDPRISO 27001
IFS Cloud CRM vs Zoho CRM →
What users praise and criticise
  • Inconsistent customer support quality
  • Bug resolution process is not customer-friendly
STEPS / stepsERP🇩🇪 DE

German ERP and CRM suite for SMEs with project, service and trade modules

Replaces Zoho CRM’s contact, sales pipeline and support jobs; no marketing campaigns or reporting.

Contact managementSales pipelineCustomer support★ 2.3 (18 reviews)
EU hostingGDPRMicrosoft Partner
STEPS / stepsERP vs Zoho CRM →
What users praise and criticise
  • Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
  • Centralizes work and data in one shared system for consistency
  • Offers flexibility to adapt standard functions to individual processes
  • Usability could be improved
  • Onboarding, reporting, and analysis speed need simplification
  • Costs and pricing transparency require attention
SMARTCRM🇩🇪 DE

German CRM with modular setup and mobile offline access

Replaces Zoho CRM’s contact and sales pipeline jobs; no marketing, support or reporting.

Contact managementSales pipeline★ 3.5 (1 reviews)
SMARTCRM vs Zoho CRM →
INES CRM🇫🇷 FR

French CRM for SMBs with sales, marketing and service modules

Full replacement for all Zoho CRM jobs.

Covers all of Zoho CRMFrom 25 €/user
INES CRM vs Zoho CRM →
What users praise and criticise
  • Integrated functionality covering contact management, sales, marketing, customer service and project/ERP-related features
  • Centralized customer history and supplier interactions as a single source of truth
  • Highly configurable modules and tailored setups for specific business needs
  • Interface can feel outdated, complex or visually unappealing
  • Setup and onboarding may require significant planning and project support due to configurability
eGECKO CRM🇩🇪 DE

CRM for sales, marketing and service with integrated finance modules

Full replacement for all Zoho CRM jobs.

Covers all of Zoho CRM
EU hostingGDPR
eGECKO CRM vs Zoho CRM →
What users praise and criticise
  • centralized management of customer master and contact data
  • clear overview of CRM activities
  • tab-based and sub-tab-based structure for easy navigation
  • outdated and unappealing UI
  • non-intuitive and buggy mobile app
  • lack of user manual or structured onboarding
Proffix CRM🇨🇭 CH

CRM for SMEs with contact management and Outlook sync

Full CRM replacement for SMEs with Outlook sync and campaign tools.

Contact managementSales pipelineMarketing campaignsFrom CHF 62.10/user/mo
Swissdec
Proffix CRM vs Zoho CRM →
What users praise and criticise
  • Highly customizable with additional fields and tables
  • Web API enables integration with other systems and custom logic
  • Outlook synchronization for appointments, tasks and emails
  • Advanced search fields can appear confusing at first
  • Occasional interruptions in Swiss e-banking synchronization due to bank-interface changes
TOPIX ERP🇩🇪 DE

Modular ERP for SMEs with integrated CRM and DMS

Partial replacement for Zoho CRM’s CRM module; integrated in an ERP system.

Contact managementSales pipelineFrom €35/user/mo★ 4.4 (128 reviews)
EU hosting
TOPIX ERP vs Zoho CRM →
What users praise and criticise
  • Broad, integrated feature set covering sales, order processing, inventory, accounting, HR and projects
  • Reduces duplicate data entry with linked information across modules
  • Practical capabilities like serial-number tracking, recurring invoices and banking workflows
  • Setup requires time and expertise to configure around company processes
  • Interface and menus can feel dated or complex for new users
  • Web client may be slower or lack some functions compared to desktop version
Everwin CXM🇫🇷 FR

French CRM for sales pipelines, quotes and marketing campaigns

Replaces Zoho CRM for sales pipelines, quotes and marketing campaigns.

Contact managementSales pipelineMarketing campaignsReporting & analytics★ 3.8 (2 reviews)
GDPR
Everwin CXM vs Zoho CRM →
Opacc Enterprise CRM🇨🇭 CH

Swiss enterprise CRM with ERP integration and role-based workflows

Full replacement for Zoho CRM’s core jobs; includes ERP integration.

Contact managementSales pipelineReporting & analytics
Swiss hostedGDPRISO/IEC 27001
Opacc Enterprise CRM vs Zoho CRM →
Abacus CRM🇨🇭 CH

Swiss CRM for sales and marketing with lead and campaign tools

Sales and marketing CRM with lead tools but no customer support or analytics.

Contact managementSales pipelineMarketing campaignsFrom 22. CHF/mo
Abacus CRM vs Zoho CRM →
What users praise and criticise
  • Direct integration with Abacus ERP for shared customer and contact data
  • Strong performance on self-managed servers
  • Responsive customer support with effective issue resolution
  • Non-intuitive interface leading to low user adoption
  • Users often revert to Excel or delegate data entry due to usability friction
PeppCRM🇩🇪 DE

Modular German CRM with centralized customer data and workflow automation

Full CRM replacement; lacks marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analytics
EU hosting
PeppCRM vs Zoho CRM →
SelectLine CRM🇩🇪 DE

German CRM for SMEs with ERP integration and sales tracking

Full replacement for Zoho CRM’s core jobs; includes ERP integration.

Contact managementSales pipelineReporting & analyticsFrom €59.00/mo
IDW PS 880
SelectLine CRM vs Zoho CRM →
What users praise and criticise
  • ERP–CRM integration with shared customer, order and document data
  • CRM opportunities linked to sales documents
  • Flexibility for mid-sized businesses
  • Search functionality described as less than ideal
  • Lack of multi-item editing in some workflows
  • Data migration can be labor-intensive
Priority Software CRM🇮🇱 IL

ERP-integrated CRM for lead and opportunity management

Full CRM replacement with ERP integration for lead and opportunity management.

Contact managementSales pipelineReporting & analyticsFrom $25/user/moImport from Zoho CRM: ✓ via third-party integration · source
Priority Software CRM vs Zoho CRM →
TeamSystem Enterprise🇮🇹 IT

Modular ERP for finance, logistics, production and CRM with AI assistance

Modular ERP with CRM for finance and logistics but no marketing campaign tools.

Contact managementSales pipelineCustomer support★ 2.4 (1580 reviews)
GDPRISO/IEC 27001
TeamSystem Enterprise vs Zoho CRM →
What users praise and criticise
  • Comprehensive coverage of accounting, invoicing and warehouse operations
  • Digitization optimizes resources and reduces human errors
  • Simple, quick to learn and intuitive interface
  • Poor or slow customer support with unresolved issues
  • Complexity for tasks like invoicing without accounting knowledge
  • High cost and concerns over pricing
TeamLeader🇧🇪 BE

Belgian CRM and agency software for SMEs — all-in-one sales, projects and invoicing with EU hosting.

CRM for SMEs with projects and invoicing but no marketing or support tools.

Contact managementSales pipelineFrom €37.50/mo★ 0.5 (3353 reviews)
EU hostingGDPR
TeamLeader vs Zoho CRM →
What users praise and criticise
  • Clean, intuitive interface with minimal learning curve for quick team adoption
  • Step-by-step onboarding guidance and training resources simplify setup
  • 14-day free trial and professional support services ease implementation
  • Limited customization options for fields, templates, and dashboard layouts
  • Time tracking and automation workflows lack intuitiveness and complexity
  • Restricted third-party app integration and additional costs for add-ons
SOG ERP🇩🇪 DE

ERP for wholesale and foreign trade with integrated WMS and CRM

ERP with integrated CRM for wholesale but no marketing or support modules.

Contact managementSales pipelineFrom €1,850/user
SOG ERP vs Zoho CRM →
bossERP🇨🇭 CH

Swiss modular ERP for SMEs with accounting, CRM and production planning

Swiss ERP with CRM module; limited to contact management.

Contact management★ 3.5 (1 reviews)
Swiss hostedSwissdec
bossERP vs Zoho CRM →
COBUS ERP/3🇩🇪 DE

German ERP for mid-market manufacturing with DMS, BI and CRM

ERP with CRM module for manufacturing; limited to contact management.

Contact management
GDPR
COBUS ERP/3 vs Zoho CRM →
update.CRM🇦🇹 AT

Industry-specific CRM with visual relationship mapping and mobile access

Replaces all core Zoho CRM jobs for sales, marketing, support and reporting.

Covers all of Zoho CRM
GDPR
update.CRM vs Zoho CRM →
What users praise and criticise
  • Broad sales, marketing and service capabilities in one platform
  • Highly customizable workflows and configurations
  • Centralized customer view with pipeline and activity tracking
  • Steep learning curve and unintuitive interface for some users
  • Documentation and public forums lag behind larger competitors
  • Mixed reviews on customer support quality
godesys ERP🇩🇪 DE

Modular ERP for mid-market companies with CRM, logistics and accounting

Partial CRM replacement with ERP focus on logistics and accounting.

Contact managementSales pipeline
godesys ERP vs Zoho CRM →
GDI Business-Line CRM🇩🇪 DE

German ERP-integrated CRM for SMEs — on-premise or cloud-capable, with lead and appointment management.

ERP-integrated CRM for SMEs; lacks native marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analytics
GDI Business-Line CRM vs Zoho CRM →
Coheris CRM🇫🇷 FR

French CRM for omnichannel customer management and analytics

Omnichannel CRM with analytics; replaces all core jobs.

Covers all of Zoho CRM
EU hostingGDPR
Coheris CRM vs Zoho CRM →
What users praise and criticise
  • Unified customer and service view with sales, marketing and support workflows
  • Alerts and notifications for tracking engagement and coordination
  • Feature-rich suite with reporting, analytics and data quality tools like duplicate detection
  • Workflow and automation setup can be complex, sometimes requiring external consultants
  • Integration with third-party tools and system costs, including licensing and storage fees
  • Training and onboarding need improvement, with limited public documentation and community
GEDYS IntraWare🇩🇪 DE

German CRM and knowledge management platform with modular extensions

Full CRM replacement; lacks marketing campaigns.

Contact managementSales pipelineCustomer supportReporting & analyticsFrom $25.00/user/mo
EU hosting
GEDYS IntraWare vs Zoho CRM →
cimERP🇩🇪 DE

German ERP for mid-market manufacturers with PPS, CRM and SCM

Replaces contact management and sales pipeline; no marketing, support or reporting.

Contact managementSales pipeline
ISO 9001
cimERP vs Zoho CRM →
Aqua eBS🇪🇸 ES

Modular ERP for finance, operations, CRM and HR with workflow automation

Partially replaces Zoho CRM with modular ERP for finance, operations and HR.

Contact managementSales pipeline
GDPR
Aqua eBS vs Zoho CRM →
Treesoft CRM🇩🇪 DE

German CRM for contact, project and Sage integration

Full CRM replacement with project and Sage integration for German SMEs.

Covers all of Zoho CRMFrom €50/yr
Treesoft CRM vs Zoho CRM →
terna CRM🇦🇹 AT

Industry-specific CRM for sales, marketing and field service on Microsoft tech

Full CRM for sales, marketing and service on Microsoft tech; replaces all core jobs.

Covers all of Zoho CRM
GDPR
terna CRM vs Zoho CRM →
Streamsoft Prestiż🇵🇱 PL

Polish ERP for manufacturing, trade and services with production, finance and HR modules

Partial CRM replacement within an ERP suite for manufacturing and trade.

Contact managementSales pipeline
ISO 9001:2008
Streamsoft Prestiż vs Zoho CRM →
What users praise and criticise
  • Production scheduling with material variant handling
  • Material movement tracking between orders
  • Waste and machine downtime monitoring
  • Poor training and self-learning required for staff
  • Uneven support experiences and delayed follow-up
  • B2B module based on another company’s version, not fully functional
FABIS CRM🇩🇪 DE

German CRM with modular sales, partner and document management

Replaces contact management, sales pipeline, marketing and support; lacks reporting.

Contact managementSales pipelineMarketing campaignsCustomer support
FABIS CRM vs Zoho CRM →
SIMAX ERP🇫🇷 FR

No-code ERP CRM for SMEs with fast deployment

Replaces Zoho CRM’s contact, sales, marketing and support jobs; lacks reporting and analytics.

Contact managementSales pipelineMarketing campaignsCustomer supportFrom 6.00 €/mo
SIMAX ERP vs Zoho CRM →
What users praise and criticise
  • Highly adaptable to evolving business and regulatory needs
  • No-code configuration for screens, fields and workflows
  • Integrated modules covering CRM, accounting, stock, purchasing and production
  • Interface feels outdated and complex to use
  • Configuration requires significant effort and testing before going live

All Zoho CRM alternatives at a glance

Which part of Zoho CRM each alternative covers.

ProviderContact managementSales pipelineMarketing campaignsCustomer supportReporting & analyticsFromRatingImport from Zoho CRM
Zoho CRM 🇮🇳 (the tool you are replacing)✓✓✓✓✓$14★ 4.3–
work4all CRM 🇩🇪✓✓On request★ 4.8 (20)✓ service
Webmecanik Pipeline 🇫🇷✓✓€20––
Raynet CRM 🇨🇿✓✓✓✓✓€16★ 4.6 (103)✓ service
ameax AkquiseManager 🇩🇪✓✓✓€25.00/mo★ 4.8 (25)–
SmartWe 🇩🇪✓✓✓✓€14.90★ 4.9 (15)–
ADITO xRM 🇩🇪✓✓✓✓✓$79/user★ 4.3 (19)–
Manago AI (formerly SALESmanago) 🇵🇱✓✓✓✓On request★ 4.4 (823)–
TecArt CRM 🇩🇪✓✓✓✓€79★ 4.6 (117)–
ForceManager 🇪🇸✓✓✓€14.50★ 4.6 (315)–
Simple CRM 🇧🇪✓✓✓€15★ 4.8 (6)✓ via file
Pipedrive 🇪🇪✓✓✓✓€14★ 4.4 (12859)✓ built-in
CAS genesisWorld 🇩🇪✓✓€17.90/mo★ 4.5 (43)–
Dolibarr ERP & CRM 🇫🇷✓✓€14★ 4.5 (224)–
Brevo Sales CRM 🇫🇷✓✓✓€26.08★ 4.3 (13307)✓ service
YetiForce 🇵🇱✓✓✓✓✓€80★ 4.5 (109)–
Initiative CRM 🇫🇷✓✓✓€27★ 4.7 (52)–
Axelor CRM 🇫🇷✓✓✓✓✓€10/user/yr★ 4.8 (29)–
Axelor 🇫🇷✓✓✓✓✓€35★ 4.7 (39)–
Tribe CRM 🇳🇱✓✓✓✓On request★ 5.0 (1)–
Exact CRM 🇳🇱✓✓✓On request––
Upsales 🇸🇪✓✓✓✓On request★ 4.4 (198)✓ via file
noCRM.io 🇫🇷✓✓$25★ 4.6 (6058)–
Eudonet 🇫🇷✓✓✓✓✓€40★ 4.0 (796)–
microtech büro+ 🇩🇪✓✓€199/mo★ 4.5 (349)–
weclapp CRM 🇩🇪✓✓✓€64★ 4.2 (441)–
Attio 🇬🇧✓✓✓✓€39.31★ 4.4 (354)✓ service
Livespace 🇵🇱✓✓✓✓✓€17★ 4.6 (49)✓ via file
Odoo CRM 🇧🇪✓✓✓✓€19.90★ 3.8 (2453)✓ service
Twenty CRM 🇫🇷✓✓✓✓$9––
Lime CRM 🇸🇪✓✓✓✓✓€55★ 4.5 (602)–
Scopevisio 🇩🇪✓✓✓€3.00/user★ 4.5 (2)–
Koban CRM 🇫🇷✓✓✓✓€39––
Planhat 🇸🇪✓✓✓On request★ 4.5 (1059)–
Sellsy 🇫🇷✓✓✓€29★ 4.2 (2489)–
Efficy 🇧🇪✓✓✓✓✓69 €★ 4.3 (608)–
SpinOffice CRM 🇳🇱✓✓✓✓€42.50★ 4.4 (68)–
SuperOffice 🇳🇴✓✓✓✓✓€45★ 4.3 (2150)–
Axonaut 🇫🇷✓✓✓✓€34.99/mo★ 4.4 (654)–
ConSol CM 🇩🇪✓✓✓€59★ 4.6 (50)–
Target-CRM 🇧🇪✓✓€19/mo★ 5.0 (1)–
myfactory CRM 🇩🇪✓✓✓✓€59★ 4.6 (126)–
midcom CRM 🇩🇪✓✓✓✓✓€25––
CentralStationCRM 🇩🇪✓✓✓€24/mo★ 4.3 (1279)–
Holded 🇪🇸✓✓€15/mo★ 4.2 (2442)–
enventa Trade ERP 🇩🇪✓✓✓On request––
cobra CRM 🇩🇪✓✓✓✓✓On request★ 4.4 (212)✓ via file
Capsule CRM 🇬🇧✓✓✓✓€15★ 4.5 (3534)–
BSI Customer Suite 🇨🇭✓✓✓✓✓On request★ 4.5 (103)–
Unit4 CRM 🇳🇱✓✓✓✓$95––
Prospect CRM 🇬🇧✓✓✓✓€205/mo★ 4.7 (527)–
OpenCRM 🇬🇧✓✓✓✓£44★ 4.6 (294)–
Teamgate 🇱🇹✓✓✓$39.90★ 4.8 (176)✓ via file
onOffice 🇩🇪✓✓On request★ 3.9 (80000)–
OnePageCRM 🇮🇪✓✓✓€25.95★ 4.7 (452)–
Wice CRM 🇩🇪✓✓✓✓✓On request––
GRC Contact CRM 🇫🇷✓✓✓On request––
combit CRM 🇩🇪✓✓✓✓On request★ 4.6 (49)–
Group-Office 🇳🇱✓✓✓€219/yr––
Membrain 🇸🇪✓✓On request★ 4.6 (240)–
Vertec 🇨🇭✓✓€15.50★ 4.7 (3)–
Divalto Weavy 🇫🇷✓✓€40.00★ 4.0 (65)–
Folk 🇫🇷✓✓$30★ 4.5 (298)–
webCRM 🇩🇰✓✓✓✓✓€29★ 2.7 (136)–
24SevenOffice CRM 🇳🇴✓✓✓On request★ 4.3 (75)–
EBP CRM 🇫🇷✓✓✓On request★ 5.0 (1)–
AMTANGEE CRM 🇩🇪✓✓✓✓✓€49––
Sprinx CRM 🇨🇿✓✓✓On request★ 4.4 (554)–
TimeLine ERP 🇩🇪✓✓€800★ 4.9 (4)–
mesonic WinLine CRM 🇦🇹✓✓✓✓✓€20––
vtenext 🇮🇹✓✓✓✓✓On request★ 4.6 (258)–
Salesflare 🇧🇪✓✓✓$39★ 4.8 (723)–
STEPS.CRM 🇩🇪✓✓✓On request––
Workbooks CRM 🇬🇧✓✓✓✓✓£32★ 2.7 (612)–
ALPHAPLAN ERP 🇩🇪✓✓✓On request★ 4.6 (8)–
PROFFIX 🇨🇭✓✓CHF 62.10★ 5.0 (1)–
Spotler CRM 🇳🇱✓✓✓✓€165/mo★ 4.3 (1271)–
proALPHA CRM 🇩🇪✓✓✓✓On request★ 4.1 (43)–
PiSA Sales CRM 🇩🇪✓✓✓✓✓On request––
21.CRM 🇨🇭✓✓21 CHF/mo––
BMD CRM 🇦🇹✓✓✓On request––
Youday CRM 🇫🇷✓✓✓✓✓€40–✓ service
CURSOR-CRM 🇩🇪✓✓✓✓On request★ 3.7 (2)–
SuccessControl CRM 🇩🇪✓✓✓€114/mo––
IFS Cloud CRM 🇸🇪✓✓✓✓On request––
STEPS / stepsERP 🇩🇪✓✓✓On request★ 2.3 (18)–
SMARTCRM 🇩🇪✓✓On request★ 3.5 (1)–
INES CRM 🇫🇷✓✓✓✓✓25 €/user––
eGECKO CRM 🇩🇪✓✓✓✓✓On request––
Proffix CRM 🇨🇭✓✓✓CHF 62.10––
TOPIX ERP 🇩🇪✓✓€35★ 4.4 (128)–
Everwin CXM 🇫🇷✓✓✓✓On request★ 3.8 (2)–
Opacc Enterprise CRM 🇨🇭✓✓✓On request––
Abacus CRM 🇨🇭✓✓✓22. CHF/mo––
PeppCRM 🇩🇪✓✓✓✓On request––
SelectLine CRM 🇩🇪✓✓✓€59.00/mo––
Priority Software CRM 🇮🇱✓✓✓$25–✓ service
TeamSystem Enterprise 🇮🇹✓✓✓On request★ 2.4 (1580)–
TeamLeader 🇧🇪✓✓€37.50/mo★ 0.5 (3353)–
Cegid Business CRM 🇫🇷✓✓✓✓✓On request––
SOG ERP 🇩🇪✓✓€1,850/user––
bossERP 🇨🇭✓On request★ 3.5 (1)–
COBUS ERP/3 🇩🇪✓On request––
update.CRM 🇦🇹✓✓✓✓✓On request––
godesys ERP 🇩🇪✓✓On request––
GDI Business-Line CRM 🇩🇪✓✓✓✓On request––
Coheris CRM 🇫🇷✓✓✓✓✓On request––
GEDYS IntraWare 🇩🇪✓✓✓✓$25.00––
cimERP 🇩🇪✓✓On request––
Aqua eBS 🇪🇸✓✓On request––
Treesoft CRM 🇩🇪✓✓✓✓✓€50/yr––
terna CRM 🇦🇹✓✓✓✓✓On request––
Streamsoft Prestiż 🇵🇱✓✓On request––
FABIS CRM 🇩🇪✓✓✓✓On request––
SIMAX ERP 🇫🇷✓✓✓✓6.00 €/mo––

Prices per user and month in the cheapest paid plan. Ratings are weighted across G2, Capterra, OMR and other portals, with the review count in brackets.

Zoho CRM: the facts

What to know about the tool you are replacing, with sources.

Headquarters
🇮🇳 IN · since 1996
Where your data is stored
EU region only on some plansEU data residency is available on request for Zoho CRM.
Transfers to the US based on
Standard Contractual Clauses
Contracts
DPA · Sub-processors
Price
Free plan · from $14/user/mo
Rating
★ 4.3 (4,200 reviews)

What users value in Zoho CRM

  • Intuitive and user-friendly interface
  • Strong automation capabilities
  • Good value for the price

What they criticise

  • Steep learning curve for advanced features
  • Limited customization in lower-tier plans
  • Occasional performance lag

Sources: zoho.com · g2.com · capterra.com · researched 5 October 2026

Moving away from Zoho CRM

Zoho CRM exports your data as CSV, Excel and PDF, and its API can read everything out. Pipedrive imports Zoho CRM content with a built-in importer. Via the export files: Simple CRM, Upsales, Livespace, cobra CRM and Teamgate. With help from the vendor: work4all CRM, Raynet CRM, Brevo Sales CRM, Attio, Odoo CRM, Youday CRM and Priority Software CRM. Every import above links its source on the product card.

Frequently asked questions

Which European CRM fully replaces Zoho CRM?

Treesoft CRM, Youday CRM, cobra CRM, AMTANGEE CRM and Odoo CRM cover contact management, sales pipelines, marketing campaigns, customer support and reporting. Pipedrive and Teamgate also replace most core functions.

Can I migrate my data from Zoho CRM to a European alternative?

Pipedrive offers a built-in Zoho CRM importer. Upsales, Odoo CRM, Livespace, Attio, Raynet CRM, cobra CRM, Brevo Sales CRM and Youday CRM support migration via file export or third-party services.

Where does Zoho CRM store my data?

Zoho CRM is headquartered in India. EU data residency is available on request, with standard contractual clauses as the transfer mechanism.

Are there European Zoho CRM alternatives with a free plan?

Odoo CRM, Teamgate, weclapp CRM, Attio, Dolibarr ERP & CRM, YetiForce, Axelor CRM, Axelor, Group-Office and CentralStationCRM offer free plans or are open source.

Are there GDPR-compliant European alternatives to Zoho CRM?

Treesoft CRM, Youday CRM, cobra CRM, AMTANGEE CRM, Pipedrive, Teamgate, Odoo CRM, ForceManager and SuperOffice are EU-based or EU-hosted, aligning with GDPR requirements.

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