tech from europe
CRM

GDI Business-Line CRM

🇩🇪 DE

German ERP-integrated CRM for SMEs — on-premise or cloud-capable, with lead and appointment management.

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GDI Business-Line CRM is a German commercial software suite that combines CRM, order processing and warehouse management in a single system. It runs on-premise in the customer’s data center or as a hosted solution. The tool is aimed at small and medium-sized enterprises that need a tightly integrated workflow from lead capture to order fulfillment. Online appointment booking for end customers is included.

Replaces

GDI Business-Line CRM is sought as a European alternative to:

Apollo.ioApollo.ioGoHighLevelGoHighLevelHubSpotHubSpotSalesforceSalesforceZoho CRMZoho CRM

Features

CRM & Customer Management

  • Centralized contact management for customers, suppliers, partners, and prospects
  • Coordinated lead management to convert prospects into customers
  • Integrated communication history and customer appointment management
  • Online booking for end customers
  • Ticket management for service and support
  • Sales control and marketing campaign targeting based on revenue potential

Order Processing & Warehousing

  • Efficient process design for warehouse management and order processing
  • Management of products, price lists, discounts, and offer creation
  • Order booking, sending, and contract management
  • Intelligent networking to accelerate internal processes

Inventory & Purchasing

  • Centralized inventory control with real-time stock level data
  • Purchasing and supplier management
  • Support for up to 99 branches or warehouses

Financial Accounting & Controlling

  • Modules for financial accounting and cost accounting
  • Asset management and electronic invoicing (e-invoicing)
  • Reporting with dashboards
  • Integration with bookkeeping front-end solutions

Mobile Solutions

  • Mobile apps for data access, order management, and appointments on the go
  • Compatibility with mobile devices for field teams

System & Customization

  • Customizable system architecture with modular expansion options
  • Seamless integration of all modules in a single database
  • Time recording and personnel management integration

Pricing

Pricing is available on request. The vendor does not publish exact pricing details publicly.

EU Trust Profile

What we verified against public sources, last checked 2026-08-03. Every point links to its evidence.

  • Data Processing Agreement (DPA)

    The Data Processing Agreement (DPA) is available for download as part of the support contract and data forwarding agreements.

    Evidence →
  • Public sub-processor list

    A public list of additional sub-processors is available for download.

    Evidence →
  • Trust center / security page

    The page serves as the primary compliance and data protection information hub for GDI Business-Line CRM.

    Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at GDI Business-Line CRM?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.

GDI Business-Line CRM — verified European company on tech-from-europe.euGDI Business-Line CRM — verified European company on tech-from-europe.eu

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Integrations

eCommerce platformsMulti-carrier shipping softwareTime recording devicesGDI Vision (cloud-capable ERP evolution)Electronic invoicing standards (ZUGFeRD, XRechnung)

Feature, pricing and integration details are based on web research (as of 2026-08-03), without guarantee, errors are possible. The vendor's website prevails.