tech from europe
CRM

Axelor CRM

🇫🇷 FR · Free plan · paid from €10/user/yr

Open-source CRM with sales, marketing and pipeline tools

EU hostedGDPROpen sourceFree planISO/IEC 27001:2022
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Axelor CRM is a French open-source customer relationship platform for sales, marketing and pipeline management. It offers lead tracking, opportunity management and campaign tools, with EU hosting on AWS and OVHcloud in France. The Community edition is free under AGPL.

Features

Lead and prospect management

  • Track leads from first contact to sale
  • View lead scores and contact details
  • Filter records assigned to a user

Customer data and compliance

  • Centralize customer and prospect details, roles, and documents
  • View interaction history
  • GDPR-oriented rights management and data encryption

Sales pipeline and quotes

  • Track opportunity progress in real time
  • Identify promising opportunities
  • Convert opportunities into quotes and generate PDFs from templates
  • Continue sales cycle through orders and invoicing

Activities and events

  • Schedule calls, appointments, tasks, and events
  • Synchronize events with external calendars

Marketing and mobile access

  • Target prospects and customers by criteria
  • Manage email campaigns
  • Responsive interface and iOS/Android apps with offline access
  • View customer catalogs and PDFs on mobile
  • Schedule events from mobile

Customization and integration

  • Low-code/no-code platform
  • Native integration with other Axelor Open Suite modules

Pricing

Community
Free Open-source, AGPL license
  • Freely downloadable
Pro
€35 per user / month, starts at 10 users
  • Full platform access
  • Includes CRM module
Enterprise
On request starts at 20 users
  • Customizable
  • Full platform access
Light User
€10 with annual billing, €12 without commitment per user / month
  • Add-on for Pro or Enterprise
  • Limited access

Prices are for the full Axelor Open Suite platform, not CRM-only. Enterprise pricing requires contact.

EU Trust Profile

What we verified against public sources, last checked 2026-10-27. Every point links to its evidence.

  • EU data residency

    Hosting is performed in EU-based data centres (AWS Europe Region and OVHcloud in France).

    Evidence →
  • European legal entityAxelor SAS, Champs-sur-Marne (FR)

    The legal entity is registered in France.

    Evidence →
  • Data Processing Agreement (DPA)

    A Data Processing Agreement is systematically appended to commercial agreements.

    Evidence →
  • Trust center / security page

    A dedicated data security and processing policy page is provided.

    Evidence →
  • ISO 27001ISO/IEC 27001:2022, certified by AFNOR
    Evidence →
  • Open sourceGNU AGPLv3
    Evidence →
  • Documented data exportExcel, CSV
    Evidence →
  • Local-language support

    Product support is available in French.

    Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at Axelor CRM?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FR) and the compliance points we checked against public sources — the date on it is the date we last checked.

Axelor CRM — verified European company on tech-from-europe.euAxelor CRM — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Highly flexible with low-code tools and BPM engine for workflow customization
  • Integrated suite linking CRM with sales, invoicing, inventory, projects and accounting
  • Intuitive interface enabling quick adoption for users with varied technical skills
  • Responsive support and technical teams for functional assistance
  • Adaptable to industry-specific needs, reducing training and support costs

Where users see room to improve

  • · Documentation is often insufficient for module configuration
  • · Small community limits peer-based support
  • · Updates and maintenance require significant time investment

Integrations

GmailGoogle WorkspaceOutlookMailchimpBrevo

Axelor CRM: frequently asked questions

How much does Axelor CRM cost?
Axelor CRM has a free plan; paid plans start at €10/user/yr. Plans: Pro (€35/user/mo), Light User (€10/user/yr). Prices are for the full Axelor Open Suite platform, not CRM-only. Enterprise pricing requires contact.
Which tools does Axelor CRM integrate with?
Axelor CRM connects with Gmail, Google Workspace, Outlook, Mailchimp and Brevo.
Where does Axelor CRM store its data?
Hosting is performed in EU-based data centres (AWS Europe Region and OVHcloud in France). A Data Processing Agreement is systematically appended to commercial agreements.

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Feature, pricing and integration details are based on web research (as of 2026-10-27), without guarantee, errors are possible. The vendor's website prevails.