Pipedrive
🇪🇪 EE · from €14/user/mo
4.4/5· 12,859 reviews across 6 portals
Estonia-founded CRM with visual sales pipeline and AI tools, EU-hosted data by default.
Replaces
Pipedrive is sought as a European alternative to:
Features
Sales & CRM Core
- Customizable sales pipelines and business processes
- Activity tracking and goal setting for sales teams
- Centralized communication and email integration
- Lead management, qualification, and prioritization
- Workflow automation and one-click contact management
- Open API for custom integrations
AI-Powered Tools
- AI Sales Assistant for personalized deal recommendations
- AI Email Writer and Summarizer for automated email drafting
- Instant sales report generation with AI prompts
Email Marketing
- Drag-and-drop email template builder
- Real-time campaign analytics and reporting
- Audience segmentation for targeted campaigns
- Automated lead qualification and nurturing sequences
Project Management
- Project process automation to streamline workflows
- Centralized management of project-related emails
Security & Compliance
- Security Center with account monitoring and audit logs
- Role-based access control and visibility settings
- Separate encrypted databases per company
- Single Sign-On (SSO) and two-factor authentication (2FA)
Pricing
- Lead, calendar, and pipeline management
- AI-powered report creation
- Real-time sales feed
- 500+ integrations
- Full email sync with tracking
- Automation and nurturing sequences
- Subscription and forecast reports
- Meeting scheduler and contacts timeline
- Lead generation and routing with LeadBooster
- Custom scoring and company data enrichment
- AI-powered multi-email tools
- Contracts and e-signatures
- Fortified account security with alerts
- Phone and email data enrichment
- Sandbox testing account
- Extended phone support hours
All plans require annual billing. Add-ons like LeadBooster, Projects, and Campaigns are available at additional cost.
EU Trust Profile
What we verified against public sources, last checked 2026-09-28. Every point links to its evidence.
- Evidence →EU data residency
EU/EEA data residency is available and used by default for EU clients, with data hosted in AWS Frankfurt and Dublin.
- Evidence →European legal entity
Contracting entity for clients in the EU/EEA is Pipedrive OÜ, registered in Estonia.
- Evidence →Data Processing Agreement (DPA)
Standard Data Processing Addendum is incorporated into the Terms of Service.
- Evidence →Public sub-processor list
Public, categorized list of all third-party sub-processors, including infrastructure, feature-specific, AI, and customer support vendors.
- Evidence →Trust center / security page
Dedicated Trust Center with compliance documents, security practices, and certifications.
- Evidence →ISO 27001ISO/IEC 27001:2013 and ISO/IEC 27001:2022
Certifications for information security management are documented in the Trust Center.
- Evidence →SOC 2
SOC 2 Type II attestation is documented in the Trust Center.
- Evidence →Documented data exportCSV, XLS, XLSX, or via REST API
Self-service export functionality for leads, deals, contacts, activities, and custom reports.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Pipedrive?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (EE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Simple, intuitive interface with quick setup — teams become productive within a day
- Visual pipeline management and drag-and-drop deal board for effective deal tracking
- Fast onboarding with minimal training required
- Mobile app offers robust functionality for sales teams on the go
- Responsive customer support and comprehensive documentation
- Highly rated for ease of use (8.9/10 on G2, 93% positive on Capterra)
Where users see room to improve
- · Pricing structure leads to unexpected costs — add-ons like LeadBooster and Campaigns are billed per company, not per user
- · Limited automation and reporting capabilities, especially on lower-tier plans
- · Platform may become too basic for growing teams, often outgrown within 12–24 months
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Pipedrive: frequently asked questions
- How much does Pipedrive cost?
- Pipedrive starts at €14/user/mo. Plans: Lite (€14/user/mo), Growth (€39/user/mo), Premium (€59/user/mo), Ultimate (€79/user/mo). All plans require annual billing. Add-ons like LeadBooster, Projects, and Campaigns are available at additional cost.
- Which tools does Pipedrive integrate with?
- Pipedrive connects with Zapier, PandaDoc, Leadfeeder, JustCall, LinkPort, Outfunnel, Slack and QuickBooks, plus 7 more integrations we found.
- Where does Pipedrive store its data?
- EU/EEA data residency is available and used by default for EU clients, with data hosted in AWS Frankfurt and Dublin. Standard Data Processing Addendum is incorporated into the Terms of Service.
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Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.
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