Simple CRM
🇧🇪 BE · from €15/user/mo
CRM for sales teams with AI lead discovery
Features
Contacts and sales
- Contact and company records
- Sales pipeline and opportunity management
- Lead detection
- Tasks, calendars and planning
- Kanban boards
- Reporting
AI and automation
- AI-suggested prospects and sales insights
- Voice recognition
- AI-assisted writing
- Automated workflows
- Reminders and follow-up sequences
Marketing and communications
- Email and marketing automation
- Contact segmentation
- Newsletter and SMS options
- Telephony connections
- Team messaging via Simple Messenger
Support and collaboration
- Ticket and complaint handling via Simple Helpdesk
- Web feedback monitoring via Simple Feedback
- Project management
Quoting, billing and payments
- Simple CPQ quoting logic
- Quotes, orders, pro forma invoices, invoices and delivery notes
- Payment links and automated reminders
- Optional Simple ERP (included in Business+)
Documents, reporting and compliance
- Document management and generation
- Custom reporting and data analysis
- GDPR-related management tools
- Antivirus protection for documents (Business+)
Pricing
- Contact and company records
- Tasks, calendars and planning
- Kanban boards
- Sales pipeline and opportunity management
- AI-suggested prospects
- Email and marketing automation
- Voice recognition
- AI-assisted writing
- Ticket and complaint handling via Simple Helpdesk
- Simple ERP included
- Antivirus protection for documents
- Custom reporting and data analysis
Prices exclude VAT. Confirm annual commitment, payment method, and renewal terms with the vendor.
EU Trust Profile
What we verified against public sources, last checked 2026-11-02. Every point links to its evidence.
- Evidence →EU data residency
Data is stored and backed up in European data centres with encryption.
- Evidence →Trust center / security page
Dedicated security page outlines infrastructure, encryption, and GDPR-related processes.
- Evidence →Documented data exportCSV, Excel, or XML
Administrators can export displayed data in multiple formats.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Simple CRM?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (BE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Centralized customer records for tracking interactions
- Straightforward day-to-day usability
- Customized workflows and customer 360 views
- Website chatbots and automation for enquiries
- AI assistant (HaPPi) for time-saving tasks
- Designed with practical, field-tested workflows
- GDPR-compliant by default
Where users see room to improve
- · Complex setup and counterintuitive interface
- · Inconsistent support quality with pre-recorded replies
- · Slow loading and blank interaction records
Integrations
Simple CRM: frequently asked questions
- How much does Simple CRM cost?
- Simple CRM starts at €15/user/mo. Plans: Starter (€15/user/mo), Classic (€25/user/mo), Enterprise (€40/user/mo), Business+ (€65/user/mo). Prices exclude VAT. Confirm annual commitment, payment method, and renewal terms with the vendor.
- Which tools does Simple CRM integrate with?
- Simple CRM connects with Gmail, Google Calendar, Google Workspace, Google Forms, Google Sheets, Microsoft Office / Office 365, Outlook and Thunderbird, plus 31 more integrations we found.
- Where does Simple CRM store its data?
- Data is stored and backed up in European data centres with encryption.
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Feature, pricing and integration details are based on web research (as of 2026-11-02), without guarantee, errors are possible. The vendor's website prevails.