SmartWe
🇩🇪 DE · from €14.90/user/mo
German cloud CRM for SMEs with lead management and team collaboration
Features
Contact and customer management
- Contact records
- Customer dossiers with history
- CSV import and Address Wizard
- Copy-and-paste address capture
- Directory lookup via Unternehmensverzeichnis.org
Lead and sales management
- Opportunity app
- Lead management
- Integration with sales processes
Tasks and calendars
- Task and schedule management
- Daily, weekly and monthly calendar views
- Recurring appointments
- Conflict warnings
- Radial-menu follow-up actions
Documents and communications
- Central document filing
- Personalized mailings and letters
- Comments and SmartTags
- PDF and Word templates with validity periods
AI assistance
- Picasso search
- Daily overview
- AI text generation and summarization
- AI categorization
- AI coding for custom CRM logic
Workflow automation and customization
- Workflow automation
- Webhooks for bidirectional data exchange
- Automated emails and record actions
- Workflow history and business metrics
- Configurable notifications, mandatory fields, UIs and rights
Pricing
- 30-day free trial
- Monthly cancellation
- 30-day free trial
- Monthly cancellation
- 30-day free trial
- Monthly cancellation
Prices exclude VAT; trial ends automatically.
EU Trust Profile
What we verified against public sources, last checked 2026-10-26. Every point links to its evidence.
- Evidence →EU data residency
Customer data is hosted in an ISO 27001-certified data center in Germany.
- Evidence →European legal entity
Registered as SmartWe World SE at Amtsgericht Mannheim (HRB 738226).
- Evidence →Data Processing Agreement (DPA)
Data Processing Agreement (DPA) with Technical and Organisational Measures (TOMs) is publicly available.
- Evidence →ISO 27001
ISO 27001 certification applies to the data center, not explicitly to SmartWe as a company or product.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at SmartWe?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
Embed code
<a href="https://tech-from-europe.eu/product/smartwe"><img src="https://tech-from-europe.eu/badge/smartwe.svg" alt="SmartWe — verified European company on tech-from-europe.eu" height="164"></a>Plain HTML: an SVG served from our domain, with no JavaScript, no cookies and no tracking of your visitors. Add ?style=card for the wide variant, or swap .svg for .png where a CMS refuses SVG. Whether you nofollow the link is your call — we do not check.
Claiming the profile with a work email gets you the artwork as PNG, a form for correcting anything we got wrong, and a note whenever we re-check you.
Claim this profile →Something wrong on this page? Write to hello@tech-from-europe.eu with a public link and we will re-check it.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Clear interface for quick CRM setup
- Core CRM features: contacts, leads, tasks, calendar, documents
- Centralized document storage with search and filters
- Customer history view for tracking interactions
- Modular design allows extension with additional apps
- Custom interface design available in higher tiers
Where users see room to improve
- · Setup and learning curve for customization
- · May not suit highly complex workflows or industry-specific data needs
Integrations
SmartWe: frequently asked questions
- How much does SmartWe cost?
- SmartWe starts at €14.90/user/mo. Plans: SmartWe Starter (€14.90/user/mo), SmartWe Team (€29.90/user/mo), SmartWe Premium (€39.90/user/mo). Prices exclude VAT; trial ends automatically.
- Which tools does SmartWe integrate with?
- SmartWe connects with Microsoft Outlook, Microsoft Teams, Microsoft Word, TAPI (CTI), Unternehmensverzeichnis.org, Webhooks, Make.com and Knit.
- Where does SmartWe store its data?
- Customer data is hosted in an ISO 27001-certified data center in Germany. Data Processing Agreement (DPA) with Technical and Organisational Measures (TOMs) is publicly available.
Other vendors in CRM Software
- Raynet CRM🇨🇿Czech cloud CRM with EU hosting and ISO 27001 certification
- Webmecanik Pipeline🇫🇷French CRM for sales pipeline and opportunity tracking
- work4all CRM🇩🇪All-in-one CRM, ERP and project management for SMEs
- ADITO xRM🇩🇪German xRM platform for sales, marketing and service with no-code customization
- Manago AI (formerly SALESmanago)🇵🇱Polish CRM and marketing automation with AI-driven personalization
- TecArt CRM🇩🇪German CRM suite with sales, service and collaboration tools
- Brevo Sales CRM🇫🇷Sales CRM with pipelines, automation and forecasting
- CAS genesisWorld🇩🇪German CRM with flexible modules and EU-hosted data
- Dolibarr ERP & CRM🇫🇷Open-source ERP and CRM suite for SMEs with invoicing, stock and POS
- Initiative CRM🇫🇷B2B CRM for sales pipelines, quotes and invoicing with GDPR tools
- Pipedrive🇪🇪Estonia-founded CRM with visual sales pipeline and AI tools, EU-hosted data by default.
- YetiForce🇵🇱Polish open-source CRM and ERP with 80+ modules and EU hosting
Feature, pricing and integration details are based on web research (as of 2026-10-26), without guarantee, errors are possible. The vendor's website prevails.