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vsZoho CRM

microtech büro+ vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how microtech büro+ compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: microtech büro+. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

microtech büro+
Zoho CRM
What it is
ERP for SMBs with merchandise, CRM and payroll modules
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
IDW PS 880, GoBD, ITSG
ISO 27001, SOC 2 Type II
Price from
€199/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
OMR 4.5/5 (349)
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Shopware, Shopify, eBay, Amazon, Kaufland +14
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

microtech büro+

Strengths

  • +Modular and configurable to fit diverse business processes
  • +Covers end-to-end workflows: CRM, inventory, orders, invoicing, accounting and HR in one system
  • +Strong reporting and Excel export capabilities
  • +Allows rapid creation of quotes, orders and invoices once configured
  • +Friendly and competent customer support when it works well

Limitations

  • −Steep learning curve and complex onboarding
  • −Interface can be confusing and routine tasks awkward
  • −Form editor is difficult and search functionality is insufficient

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

microtech büro+
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
Listed →
Listed →
Certifications
IDW PS 880, GoBD, ITSG
ISO 27001, SOC 2 Type II

Pricing

microtech büro+

  • Basic from €199 per month, billed annuallyIncludes 2 users and 1 company · Annual subscription
  • Core from €299 per month, billed annuallyIncludes 2 users and 1 company · Annual subscription
  • Enterprise from €399 per month, billed annuallyIncludes 2 users and 1 company · Annual subscription

Prices start from the listed amounts. Additional user and company fees may apply. Free trial available.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

microtech büro+

Inventory and order management
Central article and master data management, Purchasing and sales order processing, Stock control and warehouse management
CRM
Customer and contact information management, Interaction and task tracking, Customer history integration with ERP data
Finance and accounting
Integrated bookkeeping, Recurring booking assistance, Open-item management and dunning
Production and manufacturing
Product variants and multi-level bills of materials, CAD data links, Production process management
E-commerce and multichannel
Shop and marketplace connections, Article and price transfers, Order imports and shipping information transfers

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See microtech büro+ →More Zoho CRM alternatives