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SOG ERP vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how SOG ERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: SOG ERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

SOG ERP
Zoho CRM
What it is
ERP for wholesale and foreign trade with integrated WMS and CRM
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€1,850/user
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
DATEV, ELO, d.3, Saperion, Easy DMS +8
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

SOG ERP

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

SOG ERP
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

SOG ERP

  • ERP-Business-Paket (purchase) from €1,850 per user one-timeOne-time investment · Implementation, training, and customization are additional costs

Rental and cloud pricing on request. Additional costs for implementation, training, and customization apply.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

SOG ERP

Core ERP and trade
Item imports and master data management, Document creation and order processing, Framework agreements and contract management, Price histories and price lists
Sales and purchasing
Quotes, orders, and framework orders, Representative commissions and pricing, Packaging management and complaint handling, Demand-based automated order creation
Inventory and foreign trade
Stock management, Tracking of lots, batches, and expiry dates, Foreign-currency transactions, Forward exchange transactions
CRM, supplier management, and warehouse logistics
Central customer and supplier information, Contact management, scheduling, and sales opportunities, Documents and reporting, Integration with SOG WMS
E-commerce, EDI, and customization
Integration with SOG’s own online shop and third-party shops, EDI processing, Data exchange via CSV and SOAP interfaces, Document management coverage

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See SOG ERP →More Zoho CRM alternatives