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vsZoho CRM

ameax AkquiseManager vs Zoho CRM

Last updated November 2026

Looking for a European alternative to Zoho CRM? Here's how ameax AkquiseManager compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: ameax AkquiseManager. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

What it is
CRM for sales teams with lead tracking and activity management
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2013, ISO 9001, ISAE 3402
ISO 27001, SOC 2 Type II
Price from
€25.00/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Placetel, estos ProCall Enterprise, Google Calendar, MS Exchange (including Outlook/Office 365), iCal +8
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

ameax AkquiseManager

Strengths

  • +Highly adaptable workflows and customizable fields for sales processes
  • +Strong customer support with a 9.6/10 satisfaction rating in OMR reviews
  • +Comprehensive customer data management, including conversation notes and follow-up tracking
  • +Integrated calendar and campaign-status tools for sales activity management
  • +Cloud-based access with modular configuration options
  • +Ability to link CRM tasks with invoicing and project time tracking
  • +Area and distance search functionality for targeted outreach

Limitations

  • −Less intuitive user interface with limited personalization options
  • −Sales funnel analytics and reports not optimally aligned with all business models
  • −Outlook integration issues and lack of direct Microsoft 365 integration

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

ameax AkquiseManager
Zoho CRM
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Sub-processors
not established
Certifications
ISO/IEC 27001:2013, ISO 9001, ISAE 3402
ISO 27001, SOC 2 Type II

Pricing

ameax AkquiseManager

  • AkquiseManager Solo €25.00 per monthLimited to 1 user · Basic CRM features
  • AkquiseManager Business €69.00 per monthFor 3 users · +7 additional users at €6.90 each · Object management, web forms, statistics module
  • AkquiseManager Plus €99.00 per monthFor 3 users · +7 additional users at €6.90 each · Microsoft Exchange integration, Google Offline Conversion Tracking

Prices are net, plus statutory VAT. Annual payment offers savings. 30-day free trial available.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

ameax AkquiseManager

Customer and contact management
Central customer and contact records, Customer relationship tracking, Duplicate detection and merging, Custom fields (50+ field types)
Activities, tasks and processes
Log customer interactions, Schedule, prioritize, repeat and delegate follow-ups, Manage appointments in a calendar, Process buttons for linked actions (log activity, send email, set reminder, change status)
Sales management and analytics
Track campaign status, Set activity and sales targets, Analyze win/loss reasons, Track customer sales volumes by manufacturer
Marketing and communications
Email inbox, Automated email sequences with double opt-in and unsubscribe handling, Serial email and letter campaigns, Reusable personalized text templates
Territory and field sales
Search for customers by radius, Visualize customers on maps, Calculate driving distance and time for visits

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration