proALPHA CRM
🇩🇪 DE
German CRM with ERP integration for manufacturing and engineering
Features
Customer and contact management
- 360-degree customer and prospect view
- Centralized customer files with sales information, activities and documents
- Real-time access to customer data across departments
- Mobile access, including online and offline use
Sales and opportunity management
- Lead-to-cash process support
- Visual pipeline management with Kanban boards
- Task and activity management
- Sales forecasts, target monitoring and competitive intelligence
Marketing
- Contact selection and audience targeting
- Campaign performance tracking
- Marketing automation
- Personalized communication
Quoting and CPQ
- Product configuration
- Intelligent pricing
- Quote generation
Analytics and sales controlling
- Dashboards and forecasts
- Metrics such as win rate, pipeline coverage, conversion rate and contribution margin per customer
- Business-intelligence reporting
- Ad hoc analysis
Customization and workflow
- Low-code/no-code customization via Business App
- Workflow automation for routine sales processes
Pricing
Pricing available upon request
EU Trust Profile
What we verified against public sources, last checked 2026-10-28. Every point links to its evidence.
- Evidence →European legal entityproALPHA GmbH, Weilerbach (DE)
Legal entity registered in Germany (Amtsgericht Kaiserslautern, HRB 31613).
- Evidence →Data Processing Agreement (DPA)
Public Data Processing Agreement (DPA) available in German.
- Evidence →ISO 27001
ISO 27001 certification claimed for the primary German data center.
- Evidence →Self-hosting available
On-premises deployment option documented.
- Evidence →Documented data export
Documented flexible data export functionality.
- Evidence →Local-language support
German-language support confirmed.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at proALPHA CRM?
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Integrated customer data across sales, purchasing, production and finance
- Clear customer screens with contact lists and quick article selection for quotes
- Configurable workspace with personal layouts and favorites
- Helpful support with access to a ServiceNow knowledge base
- Fast implementation and minimal training for some users
Where users see room to improve
- · Standard CRM may not meet advanced needs, requiring partner solutions
- · Bug fixes often require user-initiated reports
Integrations
proALPHA CRM: frequently asked questions
- Which tools does proALPHA CRM integrate with?
- proALPHA CRM connects with Microsoft Outlook, Microsoft Teams, Cisco Webex and CleverReach.
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Feature, pricing and integration details are based on web research (as of 2026-10-28), without guarantee, errors are possible. The vendor's website prevails.