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vsZoho CRM

Aqua eBS vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how Aqua eBS compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Aqua eBS. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Aqua eBS
Zoho CRM
What it is
Modular ERP for finance, operations, CRM and HR with workflow automation
Cloud-based customer relationship management software for businesses.
Headquarters
🇪🇸 ES
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
AEAT, SII, TicketBAI, Verifactu, EDI +6
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

Aqua eBS

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

Aqua eBS
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

Aqua eBS

No published pricing we could verify.

Pricing is not publicly disclosed. Contact vendor for a quote.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

Aqua eBS

Finance and administration
Automated financial accounting, Fixed-asset and cost management, Multi-company financial processes, Invoicing, receivables and cash management
Supply chain, purchasing and inventory
Supplier and purchasing processes, Inventory and stock control, Demand-aware purchasing, Warehouse operations
Production, traceability and quality
Production planning and visual scheduling, Product and lot traceability, Packaging and pallet preparation, Barcode-assisted dispatch
Sales, CRM, e-commerce and POS
Customer and opportunity management, Mobile sales-force support, Commercial conditions, discounts and tariffs, Sales commissions
Projects and operations
Project and service planning and execution, Task and work-order assignment, Resource planning, Milestone and cost tracking

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See Aqua eBS →More Zoho CRM alternatives