tech from europe

Coheris CRM

🇫🇷 FR

French CRM for omnichannel customer management and analytics

GDPR
Coheris CRM is a French customer relationship management suite for sales, marketing and support teams. It offers omnichannel interaction tracking, sales automation, campaign management and built-in analytics with dashboards and text mining. Deployment is available as cloud or on-premises, with GDPR-oriented controls for sensitive data fields.

Features

Customer service and cross-channel CRM

  • Cross-channel customer interaction platform
  • Real-time access to business indicators
  • Social features for team collaboration

Sales and mobility

  • Offline use on hybrid devices
  • Route planning for field teams
  • Preparation for retail visits
  • Merchandising support
  • Electronic signature

Marketing and social

  • Multi-channel marketing actions
  • Integrated Social module

Analytics

  • Business dashboards
  • KPI monitoring
  • Text mining
  • Data visualization

Data protection

  • GDPR compliance support

EU Trust Profile

What we verified against public sources, last checked 2026-10-09. Every point links to its evidence.

  • European legal entityCOHERIS SA, Suresnes (FR)

    Legal entity registered in France.

    Evidence →
  • Self-hosting available

    Product can be deployed on-premise.

    Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at Coheris CRM?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FR) and the compliance points we checked against public sources — the date on it is the date we last checked.

Coheris CRM — verified European company on tech-from-europe.euCoheris CRM — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Unified customer and service view with sales, marketing and support workflows
  • Alerts and notifications for tracking engagement and coordination
  • Feature-rich suite with reporting, analytics and data quality tools like duplicate detection
  • Omnichannel process support and automation capabilities
  • Mobile access via Coheris Nomad with offline functionality for field teams
  • French-language interface tailored for local market needs
  • Local support availability in France

Where users see room to improve

  • · Workflow and automation setup can be complex, sometimes requiring external consultants
  • · Integration with third-party tools and system costs, including licensing and storage fees
  • · Training and onboarding need improvement, with limited public documentation and community

Integrations

ERP modulesWebsitesCompany collaboration toolsCTI/telephony systemsOpen REST APIs

Coheris CRM: frequently asked questions

Which tools does Coheris CRM integrate with?
Coheris CRM connects with ERP modules, Websites, Company collaboration tools, CTI/telephony systems and Open REST APIs.

Feature, pricing and integration details are based on web research (as of 2026-10-09), without guarantee, errors are possible. The vendor's website prevails.