Coheris CRM
🇫🇷 FR
French CRM for omnichannel customer management and analytics
Features
Customer service and cross-channel CRM
- Cross-channel customer interaction platform
- Real-time access to business indicators
- Social features for team collaboration
Sales and mobility
- Offline use on hybrid devices
- Route planning for field teams
- Preparation for retail visits
- Merchandising support
- Electronic signature
Marketing and social
- Multi-channel marketing actions
- Integrated Social module
Analytics
- Business dashboards
- KPI monitoring
- Text mining
- Data visualization
Data protection
- GDPR compliance support
EU Trust Profile
What we verified against public sources, last checked 2026-10-09. Every point links to its evidence.
- Evidence →European legal entityCOHERIS SA, Suresnes (FR)
Legal entity registered in France.
- Evidence →Self-hosting available
Product can be deployed on-premise.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Coheris CRM?
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Unified customer and service view with sales, marketing and support workflows
- Alerts and notifications for tracking engagement and coordination
- Feature-rich suite with reporting, analytics and data quality tools like duplicate detection
- Omnichannel process support and automation capabilities
- Mobile access via Coheris Nomad with offline functionality for field teams
- French-language interface tailored for local market needs
- Local support availability in France
Where users see room to improve
- · Workflow and automation setup can be complex, sometimes requiring external consultants
- · Integration with third-party tools and system costs, including licensing and storage fees
- · Training and onboarding need improvement, with limited public documentation and community
Integrations
Coheris CRM: frequently asked questions
- Which tools does Coheris CRM integrate with?
- Coheris CRM connects with ERP modules, Websites, Company collaboration tools, CTI/telephony systems and Open REST APIs.
Feature, pricing and integration details are based on web research (as of 2026-10-09), without guarantee, errors are possible. The vendor's website prevails.