tech from europe
CRM

myfactory CRM

🇩🇪 DE · from €59/user/mo

German CRM for SMEs with sales funnel, pipeline and geo-reports

EU hostedGDPRISO 27001
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myfactory CRM is a German cloud-based customer relationship management tool tailored for SMEs. It integrates marketing, sales and service, offering features like sales funnel tracking, lead follow-up reminders, campaign management and interactive geo-reports. Hosted in German data centers, it supports GDPR compliance and ISO 27001 certification for its infrastructure.

Features

Customer and contact management

  • 360-degree customer view with full interaction history
  • Centralized activities for customers, suppliers and prospects
  • Follow-up assistant for leads and opportunities
  • Contract and document tracking per contact

Sales and opportunity management

  • Full sales funnel tracking
  • Automatic opportunity assessment and scoring
  • Sales cockpit with KPI dashboards
  • Pipeline visualization

Marketing and campaigns

  • Dynamic target group segmentation
  • Drag-and-drop campaign management
  • Newsletters and serial emails
  • Campaign performance analytics

Events and reporting

  • Event management with registration tracking
  • Interactive geo-reports with address mapping
  • Custom report builder
  • Export to Power BI

Integration and APIs

  • REST API and OData interfaces
  • Pre-built connectors for DATEV, ELSTER, CAMT/SEPA
  • Shipcloud for shipping
  • Amazon and eBay marketplace connections

Compliance and data

  • EU-based hosting
  • GDPR-compliant data processing

Pricing

CRM Team.ON!
€59 per user / month
  • Full CRM feature set
  • Sales funnel and pipeline management
  • Interactive geo-reports
  • Integration with myfactory ERP
ERP Basis
€114 per user / month
  • Core ERP functionality
  • Includes CRM module
  • Finance interfaces (DATEV, ELSTER)
  • Shipping via Shipcloud
ERP + E-Commerce
€139 per user / month
  • ERP with e-commerce integration
  • Amazon and eBay marketplace connectors
  • CRM and sales tools included
  • Finance and shipping interfaces
ERP + PPS
€209 per user / month
  • Full ERP with production planning (PPS)
  • CRM, sales and marketing modules
  • Advanced finance and shipping integrations
  • Power BI reporting

Prices exclude VAT. Volume discounts apply from 10 users. Implementation, data migration and training costs are additional.

EU Trust Profile

What we verified against public sources, last checked 2026-10-31. Every point links to its evidence.

  • EU data residency

    Hosting is explicitly stated to be in AWS datacenters in Germany.

    Evidence →
  • European legal entityForterro Deutschland GmbH, Munich (DE)

    Registered office and company register entry confirm the EU entity.

    Evidence →
  • Trust center / security page

    Dedicated security page for the Swiss service region, detailing standards and certifications.

    Evidence →
  • ISO 27001

    ISO 27001 certification claimed for German AWS datacenters.

    Evidence →
  • ISO/IEC 27017

    ISO 27017 certification claimed for German AWS datacenters.

    Evidence →
  • ISO/IEC 27018

    ISO 27018 certification claimed for German AWS datacenters.

    Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at myfactory CRM?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.

myfactory CRM — verified European company on tech-from-europe.eumyfactory CRM — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Integrated CRM, ERP, inventory, production and accounting in one system with minimal duplicate data entry
  • Structured menus, intuitive layout and clear master-data fields for routine tasks
  • Fast business search functionality
  • Cloud-based access from any location without on-premise server maintenance
  • Wide range of standard modules with regular updates
  • Good price-to-performance ratio for businesses using the full breadth of features
  • Granular module combinability for trade and manufacturing
  • Real-time access to company data, device- and location-independent

Where users see room to improve

  • · Complexity and overwhelming configuration options for new or simple-use cases
  • · Immature mobile view and lack of offline data entry
  • · Missing drag-and-drop and right-click menus in the interface
  • · Rigid standard reports and limited e-commerce/API interfaces
  • · Occasional performance issues, including slow login and sluggish field transitions

Integrations

DATEVELSTERCAMT/SEPAKonfipayShipcloudAmazoneBayCOP EinkaufREST APIODataPower BI

myfactory CRM: frequently asked questions

How much does myfactory CRM cost?
myfactory CRM starts at €59/user/mo. Plans: CRM Team.ON! (€59/user/mo), ERP Basis (€114/user/mo), ERP + E-Commerce (€139/user/mo), ERP + PPS (€209/user/mo). Prices exclude VAT. Volume discounts apply from 10 users. Implementation, data migration and training costs are additional.
Which tools does myfactory CRM integrate with?
myfactory CRM connects with DATEV, ELSTER, CAMT/SEPA, Konfipay, Shipcloud, Amazon, eBay and COP Einkauf, plus 3 more integrations we found.
Where does myfactory CRM store its data?
Hosting is explicitly stated to be in AWS datacenters in Germany.

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Feature, pricing and integration details are based on web research (as of 2026-10-31), without guarantee, errors are possible. The vendor's website prevails.