Opacc Enterprise CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Opacc Enterprise CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Opacc Enterprise CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Swiss enterprise CRM with ERP integration and role-based workflows
Cloud-based customer relationship management software for businesses.
Headquarters
🇨🇭 CH
🇮🇳 IN · 1996
EU data residency
Not offeredData is stored exclusively in Switzerland, not in the EU/EEA.
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Microsoft Exchange, Microsoft Outlook, Microsoft Office
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Opacc Enterprise CRM
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Opacc Enterprise CRM
Zoho CRM
EU data residency
Not offeredData is stored exclusively in Switzerland, not in the EU/EEA.
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
Certifications
ISO/IEC 27001
ISO 27001, SOC 2 Type II
Pricing
Opacc Enterprise CRM
No published pricing we could verify.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Opacc Enterprise CRM
- Customer data and processes
- Centralized company data and processes via OXAS platform, Shared access across applications, locations, teams, employees, and business partners
- Sales and field work
- Plan visits and activities, Record important events, Track sales opportunities, Create quotations and orders
- Sales and project work
- Structured opportunity records, Opportunity assessment, Order calculation, Integrated time and performance recording
- Documents and object information
- Access to documents via integrated document management, Access to object or construction-site information, Access to stock levels
- Groupware synchronization
- Two-way synchronization of contacts, appointments, and tasks with groupware, Microsoft Exchange appointment synchronization
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration