Manago AI (formerly SALESmanago) vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Manago AI (formerly SALESmanago) compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Manago AI (formerly SALESmanago). We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Polish CRM and marketing automation with AI-driven personalization
Cloud-based customer relationship management software for businesses.
Headquarters
🇵🇱 PL
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO 9001:2015
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
Integrations
HubSpot, Shopify, WordPress, Joomla
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Manago AI (formerly SALESmanago)
Strengths
- +Intuitive and user-friendly interface with well-structured workflows
- +Predefined templates and automated flows for streamlined campaign creation
- +Highly responsive and competent support team with 98% positive feedback
- +Dedicated onboarding process with consultant assistance
- +Strong integration capabilities with major e-commerce platforms (Shopify, Magento, WooCommerce, PrestaShop)
- +Real-time analytics and reporting for immediate campaign insights
- +AI-powered personalization engine for targeted multi-channel campaigns
- +Multi-channel support (email, mobile, social media, live chat)
Limitations
- −Steep learning curve for new users, requiring dedicated time to master
- −Limited integration options for some niche e-commerce platforms
- −Occasional interface bugs, though support resolves them quickly
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Manago AI (formerly SALESmanago)
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO/IEC 27001:2013, ISO/IEC 27017:2015, ISO/IEC 27018:2019, ISO 9001:2015
ISO 27001, SOC 2 Type II
Pricing
Manago AI (formerly SALESmanago)
No published pricing we could verify.
Pricing available on request. Free trial available.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Manago AI (formerly SALESmanago)
- Marketing automation
- Personalized email campaigns, Customer segmentation, Event-triggered workflows, Lead scoring
- CRM and sales alignment
- CRM activity management, Sales and marketing team alignment, Customer journey tracking, Contact and account management
- Analytics and reporting
- Campaign performance tracking, ROI measurement, Customer behavior analytics, Real-time dashboards
- eCommerce integration
- Shopify integration, Product and cart tracking, Abandoned cart recovery, Revenue attribution
- Website and content tools
- Website visitor tracking, Dynamic content blocks, A/B testing, Form and landing page builder
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration