tech from europe
vsZoho CRM

GEDYS IntraWare vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how GEDYS IntraWare compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: GEDYS IntraWare. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

GEDYS IntraWare
Zoho CRM
What it is
German CRM and knowledge management platform with modular extensions
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
$25.00/user/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
CleverReach, proALPHA ERP+
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

GEDYS IntraWare

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

GEDYS IntraWare
Zoho CRM
EU data residency
Yes, for all customersGermany
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
Listed →
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

GEDYS IntraWare

  • Standard $25.00 per user / monthFree trial available · CRM and ERP+ integration included · AI applications ready to use

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

GEDYS IntraWare

CRM Core
Duplicate search and editing on the web, Rest API access, Fully integrated CRM within ERP+ platform
Interfaces & Integrations
Data exchange with CleverReach, Smooth data flow between systems, Reduces manual work
ERP+ Integration
CRM as part of proALPHA ERP+ solution, Ready-to-use AI applications

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See GEDYS IntraWare →More Zoho CRM alternatives