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SelectLine CRM vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how SelectLine CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: SelectLine CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

SelectLine CRM
Zoho CRM
What it is
German CRM for SMEs with ERP integration and sales tracking
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
IDW PS 880
ISO 27001, SOC 2 Type II
Price from
€59.00/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
CalDAV, IMAP, Microsoft Exchange, Microsoft Outlook, FINN.ghost +2
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

SelectLine CRM

Strengths

  • +ERP–CRM integration with shared customer, order and document data
  • +CRM opportunities linked to sales documents
  • +Flexibility for mid-sized businesses
  • +Strong price–performance ratio
  • +Phone, email support and knowledge base available

Limitations

  • −Search functionality described as less than ideal
  • −Lack of multi-item editing in some workflows
  • −Data migration can be labor-intensive

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

SelectLine CRM
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
IDW PS 880
ISO 27001, SOC 2 Type II

Pricing

SelectLine CRM

  • SelectLine neo ERP Basic €59.00 per month, excluding VATIncludes CRM module · Annual payment option available
  • SelectLine neo ERP Premium €99.00 per month, excluding VATIncludes CRM module · Annual payment option available
  • SelectLine neo ERP Factory €129.00 per month, excluding VATIncludes CRM module · Annual payment option available

Monthly and annual payment options available. 30-day free trial.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

SelectLine CRM

Contact and address management
Manage customer, prospect and supplier addresses and contacts, Search and filter records, including radius searches, Maintain customer data in a shared ERP dataset
Sales opportunities
Track sales opportunities and potential revenue, Link opportunities to customer data and ERP documents, Create documents directly from CRM
Activities and communication
Record interactions in CRM journals, Manage calendars with CalDAV synchronization, Handle calls and CRM email support via IMAP
Campaign management
Set up and manage mailing and marketing campaigns
Dashboards and reporting
Real-time CRM dashboards: My Start, Sales, Campaigns, Sales Opportunities

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See SelectLine CRM →More Zoho CRM alternatives