CentralStationCRM

🇩🇪 DE · Free plan · paid from €24/mo

4.3/5· 1,279 reviews across 3 portals

German CRM for small teams with EU-only data hosting and flat-rate pricing.

EU hostedGDPRFree plan

CentralStationCRM is a cloud-based customer relationship management tool built for small businesses and agencies. It offers contact and task management, deal tracking, and communication history, all hosted on German servers with strict GDPR compliance. The software includes a free plan for up to three users and scales with flat-rate pricing for teams of up to 40.

Replaces

CentralStationCRM is sought as a European alternative to:

Features

Contact Management

Centralized storage of contact and customer data including profiles, communication history, and notes
Tag-based organization and filtering of contacts
Full-text search across all contact fields
Contact history tracking for all interactions
Keyword-based contact categorization

Task & Activity Management

Task creation, assignment, and prioritization
Calendar integration for meetings and appointments
Activity logging with notifications
Task sorting and commenting on team tasks
Performance tracking and success monitoring

Sales & Pipeline Management

Sales pipeline tracking and opportunity management
Quote and order management
Sales planning and forecasting tools
KPI tracking and goal setting
Pipeline CRM functionality

Communication & Collaboration

Email integration and storage
Telephone call recording and history
Team messaging and note-taking
Shared access to customer data in real time
Notification system for updates

Reporting & Analytics

Activity overviews with notification options
Basic reporting capabilities
Performance tracking dashboards

Data Security & Compliance

Data stored exclusively in Germany (German data protection compliance)
Encrypted SSL connections
Redundant data storage and daily backups
Data export in multiple formats

Pricing

Free

€0 per month

3 users
200 contacts
100 MB storage
30-day free trial (no commitment)

Team

€24 per month

3 users
3,000 contacts
1 GB storage
All features included

Small Office

€75 per month

10 users
10,000 contacts
3 GB storage
Most popular plan

Business

€149 per month

20 users
20,000 contacts
6 GB storage

Enterprise

€289 per month

40 users
40,000 contacts
15 GB storage

All prices include German VAT. No long-term contracts; cancel anytime.

EU Trust Profile

What we verified against public sources, last checked 2026-08-07. Every point links to its evidence.

EU data residency
Customer data is hosted on servers in southern Germany.
Evidence →
Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is publicly available for download via the customer account.
Evidence →
Local-language support
Product support is available in German.
Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at CentralStationCRM?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.

CentralStationCRM — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

Exceptionally easy to use and set up, with a 9.6/10 ease-of-use score on OMR (vs. CRM category average of 8.6)
Fast and personal support, scoring 9.5/10 on OMR with response times of 10–15 minutes
Transparent flat-rate pricing (€75/month for 10 users, equating to €7.50 per user) and a free Starter plan for up to 3 users
Structural GDPR compliance with servers in high-security data centers in southern Germany
Centralized customer history keeps all interactions, notes, and calls attached to the contact for seamless handover
Designed specifically for small teams (1–30 users), avoiding unnecessary complexity
Integrates with Zapier, Microsoft 365, lexoffice, FastBill, and HelpSpace
Web-based interface loads in under 60 seconds and remains intuitive for beginners and experienced users

Where users see room to improve

· Basic automation capabilities with no branching workflows or multi-step sequences
· Shallow reporting and analytics, lacking custom reports or board-level insights (requires spreadsheet exports)
· Thin integration ecosystem compared to competitors like Pipedrive (500+ integrations)

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

Lexware Office (invoice import)Meetergo (calendar synchronization)n8n (workflow automation templates)CentralPlanner (reservation system)ChatGPTZapier (9,000+ app integrations)API (custom integrations)Email marketing toolsLead management extensionsNewsletter sending functionalityCookieless tracking

Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.