CentralStationCRM
🇩🇪 DE · Free plan · paid from €24/mo
4.3/5· 1,279 reviews across 3 portals
German CRM for small teams with EU-only data hosting and flat-rate pricing.
Replaces
CentralStationCRM is sought as a European alternative to:
Features
Contact Management
- Centralized storage of contact and customer data including profiles, communication history, and notes
- Tag-based organization and filtering of contacts
- Full-text search across all contact fields
- Contact history tracking for all interactions
- Keyword-based contact categorization
Task & Activity Management
- Task creation, assignment, and prioritization
- Calendar integration for meetings and appointments
- Activity logging with notifications
- Task sorting and commenting on team tasks
- Performance tracking and success monitoring
Sales & Pipeline Management
- Sales pipeline tracking and opportunity management
- Quote and order management
- Sales planning and forecasting tools
- KPI tracking and goal setting
- Pipeline CRM functionality
Communication & Collaboration
- Email integration and storage
- Telephone call recording and history
- Team messaging and note-taking
- Shared access to customer data in real time
- Notification system for updates
Reporting & Analytics
- Activity overviews with notification options
- Basic reporting capabilities
- Performance tracking dashboards
Data Security & Compliance
- Data stored exclusively in Germany (German data protection compliance)
- Encrypted SSL connections
- Redundant data storage and daily backups
- Data export in multiple formats
Pricing
- 3 users
- 200 contacts
- 100 MB storage
- 30-day free trial (no commitment)
- 3 users
- 3,000 contacts
- 1 GB storage
- All features included
- 10 users
- 10,000 contacts
- 3 GB storage
- Most popular plan
- 20 users
- 20,000 contacts
- 6 GB storage
- 40 users
- 40,000 contacts
- 15 GB storage
All prices include German VAT. No long-term contracts; cancel anytime.
EU Trust Profile
3 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) is available for all customers and can be confirmed within the account settings.
- Trust center / security page
- Evidence →EU data residencySouthern Germany (DE)
All customer data is stored exclusively on the vendor's own servers in certified data centers in Germany.
- Public sub-processor listnot verified
- ISO 27001not verified
- SOC 2not verified
- BSI C5not verified
- TISAXnot verified
- Evidence →German-language support
Product support is provided in German and rated highly by customers.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Exceptionally easy to use and set up, with a 9.6/10 ease-of-use score on OMR (vs. CRM category average of 8.6)
- Fast and personal support, scoring 9.5/10 on OMR with response times of 10–15 minutes
- Transparent flat-rate pricing (€75/month for 10 users, equating to €7.50 per user) and a free Starter plan for up to 3 users
- Structural GDPR compliance with servers in high-security data centers in southern Germany
- Centralized customer history keeps all interactions, notes, and calls attached to the contact for seamless handover
- Designed specifically for small teams (1–30 users), avoiding unnecessary complexity
- Integrates with Zapier, Microsoft 365, lexoffice, FastBill, and HelpSpace
- Web-based interface loads in under 60 seconds and remains intuitive for beginners and experienced users
Where users see room to improve
- · Basic automation capabilities with no branching workflows or multi-step sequences
- · Shallow reporting and analytics, lacking custom reports or board-level insights (requires spreadsheet exports)
- · Thin integration ecosystem compared to competitors like Pipedrive (500+ integrations)
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.