onOffice vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how onOffice compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: onOffice. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German real estate CRM with portal syndication and AI agents
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
GoBD
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
DocuSign, Zapier, Mailchimp, Brevo (ex Sendinblue), AI Writer +12
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
onOffice
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
onOffice
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
GoBD
ISO 27001, SOC 2 Type II
Pricing
onOffice
- enterprise essential On request per user / month, excluding VAT5-year price guarantee · 24-month contract duration · €50 monthly service fee (waived for 10+ users)
- enterprise premium On request per user / month, excluding VATAll essential features · Microsoft 365 integration · Success Cockpit
- enterprise expert On request per user / month, excluding VATAll premium features · AI Studio · Advanced automation
Pricing available upon request. Free trial by appointment.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
onOffice
- Property and Contact Management
- Centralized property management, CRM with contact qualification and nurturing, WhatsApp Web integration for communication
- Marketing and Presentation
- PDFdesigner for brochures, Interactive web brochures, Automatic portal transfer to 150+ portals, Property feedback collection
- Workflow Automation and Process Management
- Enquiry Manager for 24/7 automated handling, Process Manager for workflow automation, Task management and calendar, Formula logic for calculations
- Data and Reporting
- SQL database usage, Property statistics, Multi-property module, Automatic CSV export
- Mobile and App Access
- onOffice App for emails, tasks, photo uploads, Handover protocols
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration