PiSA Sales CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how PiSA Sales CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: PiSA Sales CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM for sales, marketing and service with EU hosting
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 27017, ISO 27018, CSA STAR Level 2
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
abas, SAP, PSIpenta, Skype for Business, Google Maps +7
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
PiSA Sales CRM
Strengths
- +Broad functionality covering CRM, sales, marketing planning, project management, and aftersales
- +Flexible adaptation for diverse team workflows
- +Improves digital efficiency in offer and quote creation
- +Strong implementation support from the PiSA team
Limitations
- −High complexity due to interdependent processes
- −Steep learning curve and less intuitive usability
- −Time-consuming onboarding requiring extensive process documentation
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
PiSA Sales CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001, ISO 27017, ISO 27018, CSA STAR Level 2
ISO 27001, SOC 2 Type II
Pricing
PiSA Sales CRM
No published pricing we could verify.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
PiSA Sales CRM
- Core CRM
- Contact and company management, Relationship structures (XRM), Activity management, Document management
- Marketing
- Target-group selection and segmentation, Marketing planning, Email marketing, Event management
- Sales
- Opportunity and pipeline tracking, Quote configuration and calculation (multilingual offers), Sales planning, Forecasting
- Service and aftersales
- Service and contract management, Installed-base support, Field-service deployment planning, Mobile access to FAQs, error codes, customer histories and technical documents
- BI and analytics
- User and company cockpits, Sales-funnel and forecast analysis, Trend analysis, Drill-down reporting
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration