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Coheris CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Coheris CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Coheris CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French CRM for omnichannel customer management and analytics
Cloud-based customer relationship management software for businesses.
Headquarters
🇫🇷 FR
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
ERP modules, Websites, Company collaboration tools, CTI/telephony systems, Open REST APIs
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Coheris CRM
Strengths
- +Unified customer and service view with sales, marketing and support workflows
- +Alerts and notifications for tracking engagement and coordination
- +Feature-rich suite with reporting, analytics and data quality tools like duplicate detection
- +Omnichannel process support and automation capabilities
- +Mobile access via Coheris Nomad with offline functionality for field teams
- +French-language interface tailored for local market needs
- +Local support availability in France
Limitations
- −Workflow and automation setup can be complex, sometimes requiring external consultants
- −Integration with third-party tools and system costs, including licensing and storage fees
- −Training and onboarding need improvement, with limited public documentation and community
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Coheris CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2 Type II
Pricing
Coheris CRM
No published pricing we could verify.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Coheris CRM
- Customer service and cross-channel CRM
- Cross-channel customer interaction platform, Real-time access to business indicators, Social features for team collaboration
- Sales and mobility
- Offline use on hybrid devices, Route planning for field teams, Preparation for retail visits, Merchandising support
- Marketing and social
- Multi-channel marketing actions, Integrated Social module
- Analytics
- Business dashboards, KPI monitoring, Text mining, Data visualization
- Data protection
- GDPR compliance support
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration