Folk
🇫🇷 FR · from $30 per member / month (billed monthly) or $24 per member / month (billed yearly, $288/year)/user/mo
4.5/5· 298 reviews across 2 portals
AI-powered CRM with spreadsheet-style contact management and LinkedIn integration
Replaces
Folk is sought as a European alternative to:
Features
Contact Capture and Enrichment
- folkX Chrome extension for importing leads from LinkedIn and 7+ platforms
- 1-click enrichment to find missing contact details
- Waterfall enrichment for comprehensive data
- Automatic enrichment of company data (industry, size, funding, etc.)
AI Sales Assistants
- Follow-up Assistant for personalized follow-up suggestions from email and WhatsApp
- Recap Assistant for AI-generated summaries of interactions and next steps
- Research Assistant for profile enrichment and research notes
- Workflow Assistant for automated, personalized email outreach
Communication and Outreach
- Bulk email campaigns and sequence scheduling
- Reply management for outreach
- Email, calendar, and WhatsApp sync
Pipeline and Deal Management
- Visual and collaborative sales pipelines
- Customizable roles and permissions
- Dashboards for sales funnel analysis and business insights
Collaboration and Administration
- Unlimited members
- Workspace roles and group-level permissions
- Sharing of interactions, lists, mentions, notes, and reminders
Integrations and API
- 5,000+ integrations including email, calendar, and social platforms
- folk API for custom integrations
- Zapier and Make support for workflow automation
Pricing
- All premium features enabled
- Data retained if not upgraded
- Pipeline management
- Email campaigns
- Contact enrichment
- AI assistants
- folkX LinkedIn extension
- Email/calendar/WhatsApp sync
- 5,000+ integrations
- All Standard features
- Custom objects & deals
- Email sequences
- Workspace roles
- Dashboards
- API access
- More credits for enrichments/messages/account sync/AI fields
- Full history of interactions
- All Premium features
- Custom limits for enrichments/messages/account sync/AI fields
- Security controls (internal and sensitive interactions)
- Group-level permissions
- 1:1 onboarding with dedicated account manager
- Custom integrations
- Priority support
Prices are per member and vary based on billing cycle (monthly or yearly).
EU Trust Profile
4 of 9 criteria verified with evidence, last checked 2026-08-14. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement is referenced in the Privacy Policy.
- Evidence →Trust center / security page
Security and privacy details are provided on the dedicated help page.
- EU data residencynot offered
Customer data is hosted in the United States, with transfers relying on the EU–US Data Privacy Framework.
- Evidence →Public sub-processor list
The full list of sub-processors is published in the Privacy Policy.
- ISO 27001not offered
No ISO 27001 certification is claimed.
- Evidence →SOC 2
Folk is SOC 2 Type 1 certified and pursuing SOC 2 Type 2.
- BSI C5not offered
No BSI C5 certification is claimed.
- TISAXnot offered
No TISAX certification is claimed.
- Local-language supportnot verified
✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.
Work at Folk?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (FR) and the compliance claims we checked against public sources — the date on it is the date we last checked.
The badge is issued to the vendor rather than left in public: claim the profile with a work email and we'll send it to you, along with a form for correcting anything we got wrong.
Claim this profile →Something wrong on this page? Write to hello@tech-from-europe.eu with a public link and we will re-check it.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Fast onboarding with teams operational in under 20 minutes
- Intuitive, clean interface requiring minimal training
- Notion-style spreadsheet experience combined with pipeline management
- AI-assisted features like Magic Fields and follow-up suggestions
- Seamless LinkedIn integration via folkX Chrome extension for contact management
- Personalized and responsive customer support open to user feedback
- Lightweight CRM ideal for replacing spreadsheets and legacy systems
- Strong fit for small teams, freelancers and early-stage startups
Where users see room to improve
- · No dedicated mobile app, relying on mobile browsers only
- · Lack of workflow automation and advanced reporting
- · Pricing escalates quickly with tier upgrades or added features
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-14), without guarantee, errors are possible. The vendor's website prevails.