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vsZoho CRM

BMD CRM vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how BMD CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: BMD CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

BMD CRM
Zoho CRM
What it is
CRM with document management and mobile access
Cloud-based customer relationship management software for businesses.
Headquarters
🇦🇹 AT
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001, ISO 9001
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Compass / Wirtschafts-Compass, TAPI-compatible telephony systems, XiTrust, Xyzmo, Microsoft Project +1
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

BMD CRM

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

BMD CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
Published →
Published →
Sub-processors
not established
Listed →
Certifications
ISO 27001, ISO 9001
ISO 27001, SOC 2 Type II

Pricing

BMD CRM

No published pricing we could verify.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

BMD CRM

Contact and master-data management
Centralized customer and contact records, Compass Realtime for importing official company data, Kundennavigator for customer relationship overview
Interaction and document history
Record interactions in contact journal and telephone logs, Link documents, emails, calls, and correspondence to CRM records
Scheduling and absence management
Plan appointments with colleagues and customers, Find available times and manage absences and approvals, Reserve resources like rooms, media, and company vehicles
Tasks and follow-ups
Create and delegate tasks, Track open to-dos, Manage callback tasks
Sales and campaigns
Lead and Campaign Management module (optional), Track leads through the sales pipeline, Link related activities and records, Support expected-revenue and sales reporting

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See BMD CRM →More Zoho CRM alternatives