Wice CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Wice CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Wice CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
German CRM for sales, support and marketing with workflows and invoicing
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
Trust-in-Cloud
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Microsoft Outlook, Office 365, Placetel, Sipgate, Asterisk +4
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Wice CRM
Strengths
- +Intuitive and user-friendly interface
- +Clear overview of sales opportunities for management
- +All-in-one system for contacts, leads, pipelines, marketing, service and invoicing
- +Browser-based cloud hosting in German data centers
- +On-premise deployment option
- +Free first user and transparent pricing
Limitations
- −Interface can feel outdated compared to newer cloud CRMs
- −No native mobile app for iOS or Android
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Wice CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
Trust-in-Cloud
ISO 27001, SOC 2 Type II
Pricing
Wice CRM
No published pricing we could verify.
Pricing details are not publicly verified. Check Wice’s pricing page for current terms.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Wice CRM
- Sales and contact management
- Central address and contact database, Customer interaction history, Opportunities and sales pipeline, Follow-ups and to-dos
- Marketing
- Contact categories and segmentation, Target-group lists, Personalized email campaigns, newsletters, and serial letters, Campaign templates
- Service and support
- Ticket and case management, Interaction filters and status tracking, Automated email intake and autoresponders via Helpdesk Automat, Workflows
- Quotes, orders, and invoicing
- Create quotes from sales opportunities, Manage orders, Issue individual or batch invoices, Track open receivables and payments
- Workflow and collaboration
- Workflow manager for recurring processes, Calendars, Project management
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration