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TOPIX ERP vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how TOPIX ERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: TOPIX ERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

TOPIX ERP
Zoho CRM
What it is
Modular ERP for SMEs with integrated CRM and DMS
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€35/user/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
OMR 3.95/5 (44) · CAPTERRA 4.6/5 (42) · GETAPP 4.6/5 (42)
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
DATEV, Webshop, SOAP WebServices (XML, ASCII), ODBC, SQL +1
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

TOPIX ERP

Strengths

  • +Broad, integrated feature set covering sales, order processing, inventory, accounting, HR and projects
  • +Reduces duplicate data entry with linked information across modules
  • +Practical capabilities like serial-number tracking, recurring invoices and banking workflows
  • +Highly customizable views, masks, fields and workflows
  • +Modular design allows adding functionality as business needs grow
  • +Personal, responsive and knowledgeable support and implementation assistance
  • +Reliable and dependable for long-term daily use
  • +Native Mac compatibility alongside Windows support

Limitations

  • −Setup requires time and expertise to configure around company processes
  • −Interface and menus can feel dated or complex for new users
  • −Web client may be slower or lack some functions compared to desktop version

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

TOPIX ERP
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

TOPIX ERP

  • TOPIX CRM €35 per user / monthCRM-focused module · Central customer and contact data · Sales workflows
  • TOPIX ERP €53 per user / monthFull ERP suite · Order processing and purchasing · Inventory and materials management
  • TOPIX Finance €53 per user / monthFinancial accounting · Invoicing · Reporting and controlling
  • TOPIX HR €53 per user / monthEmployee records · Personnel calendar · Time tracking and travel expenses

Prices are per user per month. A free trial is available.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

TOPIX ERP

Order and purchasing
Quotes, orders, delivery notes and invoicing, Purchasing and order processing, Stock, price and contract management, Quality management
Inventory and materials
Stock control, Prices and discounts, Serial numbers, Bills of materials and sets
CRM, sales and service
Customer and contact data, Sales workflows, Customer service, Central data and process linking
Projects, production and operations
Project management, Scheduling, Resource management
Finance and administration
Invoicing, Financial accounting, Reporting and controlling

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See TOPIX ERP →More Zoho CRM alternatives