STEPS / stepsERP
🇩🇪 DE
German ERP and CRM suite for SMEs with project, service and trade modules
Features
Contract and Billing
- Maintenance, support, rental and software-care contract management
- Contract change handling
- Automated recurring billing and cyclical invoicing
Service and Ticketing
- Integrated user help desk and ticketing
- Service-level process management
- Self-service support reporting and tracking
Projects, Services and Resources
- Multi-project planning and resource allocation
- Service estimation and management
- Activity and time recording
- Service catalogs with task dependencies and skill requirements
ERP, Purchasing and Inventory
- Purchasing and sales workflows
- Warehouse logistics and serial-number tracking
- Demand planning
- Distributor catalog and online-order connections
- Individual price and discount tiers
CRM and Sales
- Customer and contact management
- Sales opportunities and campaign management
- Offers and order processing
Finance, Reporting and E-Invoicing
- Financial accounting workflows and DATEV data exchange
- Reporting and analysis
- XRechnung and ZUGFeRD e-invoice creation and sending
- Viewing incoming e-invoices
Pricing
Pricing available on request
EU Trust Profile
What we verified against public sources, last checked 2026-10-10. Every point links to its evidence.
- Evidence →EU data residency
STEPS.Cloud is provided in European data centres.
- Evidence →European legal entity
The responsible entity is Step Ahead GmbH, registered in Munich, Germany.
- Evidence →Self-hosting available
On-premises installation is explicitly supported.
- Evidence →Documented data export
Data Transfer Manager enables configuration of data packages for import and export.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at STEPS / stepsERP?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Handles complex, industry-specific workflows like variable IT-service contracts and billing cycles
- Centralizes work and data in one shared system for consistency
- Offers flexibility to adapt standard functions to individual processes
- Provides reliable day-to-day support for employees
Where users see room to improve
- · Usability could be improved
- · Onboarding, reporting, and analysis speed need simplification
- · Costs and pricing transparency require attention
Integrations
STEPS / stepsERP: frequently asked questions
- Which tools does STEPS / stepsERP integrate with?
- STEPS / stepsERP connects with DATEV, V-LOG, Microsoft Office, Microsoft Exchange, Archiving systems, ITscope, SBS Rewe neo and cop agent, plus 4 more integrations we found.
- Where does STEPS / stepsERP store its data?
- STEPS.Cloud is provided in European data centres.
Feature, pricing and integration details are based on web research (as of 2026-10-10), without guarantee, errors are possible. The vendor's website prevails.