Efficy
🇧🇪 BE · from 69 €/user/mo
4.3/5· 608 reviews across 4 portals
Belgian CRM with deep customization, on-premise options and public-sector compliance modules.
Replaces
Efficy is sought as a European alternative to:
Features
Customer Management
- Contact management with segmentation
- Contract and document management
- E-signature integration (DocuSign)
- Self-service portal for customers
- Knowledge base for support teams
- Product catalogue and quotes
Sales Automation
- Lead auto-qualification and scoring
- Opportunity and pipeline management
- Mobile CRM app for field sales
- Sales activity tracking
- Automated workflows for sales processes
Marketing Automation
- Email and SMS marketing campaigns
- Landing page creation
- Marketing activity tracking
- Segmentation for targeted campaigns
- Integration with marketing platforms (Actito)
AI and Data Intelligence
- Agentic AI for CRM automation
- AI-driven recommendations and content generation
- Sentiment analysis for customer interactions
- Data enrichment and quality management
- Sovereign AI (EU-based processing)
Support and Operations
- Multichannel ticketing system with SLAs
- KPI dashboards for performance tracking
- Telephony integration (Link Mobility)
- Operational marketing tools
- Search engine integration (Google Maps, Elastic Search)
Pricing
- Sales automation and pipeline management
- Mobile CRM app
- Lead auto-qualification
- Multichannel ticketing system
- Self-service portal
- SLA and alert management
- Combines sales, service, and marketing features
- AI-driven automation
- Document and contract management
- Full feature set with sovereign AI
- Custom integrations via open APIs
- Advanced analytics and reporting
Pricing requires a demo request for personalized estimates based on user count. No free plan or trial available.
EU Trust Profile
What we verified against public sources, last checked 2026-09-19. Every point links to its evidence.
- Evidence →EU data residency
Customer data is hosted within the EU, with primary facilities in France.
- Evidence →Trust center / security page
- Evidence →Self-hosting available
On-premises deployment option is available.
- Evidence →Documented data export
Documented migration and export via CSV, XLS, and REST APIs.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Efficy?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (BE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.