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SIMAX ERP vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how SIMAX ERP compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: SIMAX ERP. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

SIMAX ERP
Zoho CRM
What it is
No-code ERP CRM for SMEs with fast deployment
Cloud-based customer relationship management software for businesses.
Headquarters
🇫🇷 FR
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
6.00 €/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
PrestaShop, Magento, Shopify, WooCommerce, Sage +7
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

SIMAX ERP

Strengths

  • +Highly adaptable to evolving business and regulatory needs
  • +No-code configuration for screens, fields and workflows
  • +Integrated modules covering CRM, accounting, stock, purchasing and production

Limitations

  • −Interface feels outdated and complex to use
  • −Configuration requires significant effort and testing before going live

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

SIMAX ERP
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

SIMAX ERP

  • 1-module license 24.99 € per user / month, excl. VATSaaS only · Lowest entry point
  • 3-module license 54.99 € per user / month, excl. VATSaaS or On-Premise · Modular flexibility
  • 5-module license 79.99 € per user / month, excl. VATSaaS or On-Premise · Expanded module access
  • All-modules license 119.99 € per user / month, excl. VATSaaS or On-Premise · Full feature access
  • Extranet license 119.99 € per user / month, excl. VATUnlimited clients/suppliers · Limited to 5 simultaneous connections
  • PrestaShop Connector 59.99 € per site / month, excl. VATSaaS or On-Premise · Per-site pricing
  • Shopify Connector 79.99 € (SaaS) / 59.99 € (On-Premise) per site / month, excl. VATSaaS or On-Premise · Per-site pricing
  • WordPress Connector 19.99 € per month, excl. VATSaaS or On-Premise · Flat monthly fee
  • Chorus Pro 59.99 € per month, excl. VATSaaS or On-Premise · Public sector invoicing
  • TIMAX 6.00 € per month, excl. VATSaaS only
  • Dedicated environment On request per month, excl. VATSaaS only · Custom infrastructure

Prices exclude VAT. Free 1-month SaaS trial available.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

SIMAX ERP

Core collaboration
Internal messaging, Planning and calendars, User, group and access-rights management
Sales and pricing
Omnichannel sales, Item catalogues and hierarchies, Customer-group pricing or discounts, Quantity-based prices
CRM and marketing
Customer and prospect records, Sales and marketing activity tracking, Marketing automation, Campaign management
After-sales service
Ticketing, Service contracts, Customer returns
Customization and integration
No-Code configuration, Imports and exports, APIs and web services

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See SIMAX ERP →More Zoho CRM alternatives