cobra CRM
🇩🇪 DE
German CRM for sales, marketing and service with cloud or on-premises deployment
Features
Contact and customer data management
- Central customer database for customers, prospects, suppliers and partners
- Company structures, classifications, territories and account owners
- Customer history for calls, emails, documents, appointments, tasks and resources
- Configurable screens and flexible data structures
Sales
- Sales process support and contact documentation
- Quote creation
- Order and revenue analysis
- ERP data integration for revenue and document visibility
Marketing, forms and automation
- Online surveys, feedback and data collection via cobra Forms
- Submissions feed into CRM database
- Automated marketing, sales and service workflows
- Targeted campaign management
Service and support
- Workflow automation for custom ticketing systems
- Handling service or support cases
Reporting and business intelligence
- Statistics and reporting available in all configurations
- Dashboard reporting and drilldowns
- BI module (availability depends on edition or add-on)
Privacy and access control
- GDPR-related functions for marking personal data
- Handling information requests
- Automated deletion plans
- Selective access to customer data
Mobile and deployment
- Mobile apps for on-the-go access
- Cloud or on-premise deployment
Pricing
Pricing starts at €19 per user. Exact tier prices and billing periods are not published.
EU Trust Profile
What we verified against public sources, last checked 2026-10-11. Every point links to its evidence.
- Evidence →EU data residency
Cloud hosting is explicitly stated to be in Neunkirchen, Siegerland, Germany.
- Evidence →European legal entity
The imprint identifies cobra GmbH with a registered address in Konstanz, Germany.
- Evidence →Data Processing Agreement (DPA)
A Data Processing Agreement (DPA) is published under Art. 28 GDPR.
- Evidence →Self-hosting available
On-premises deployment is explicitly offered.
- Evidence →Local-language support
German-language phone support is explicitly offered.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at cobra CRM?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Highly configurable with custom tables, fields, and workflows
- Strong contact management with search, filtering, and interaction histories
- Sales tracking with pipeline and funnel reporting
- Seamless Microsoft Office and Outlook integration
- Practical consulting and responsive support during implementation
- Option for on-premise hosting for full data control
- Suitable for organizations with strict GDPR requirements
Where users see room to improve
- · Steep learning curve due to extensive customization options
- · Outdated interface in need of a modern refresh
- · Performance issues with startup and loading times
Integrations
cobra CRM: frequently asked questions
- Which tools does cobra CRM integrate with?
- cobra CRM connects with Sage (including Sage 100 and Sage New Classic), Lexware, SAP, Microsoft (Office: Word, Excel, Outlook), SelectLine, microtech (büro+ / ERP-complete), ELO and DocuWare, plus 4 more integrations we found.
- Where does cobra CRM store its data?
- Cloud hosting is explicitly stated to be in Neunkirchen, Siegerland, Germany. A Data Processing Agreement (DPA) is published under Art. 28 GDPR.
Feature, pricing and integration details are based on web research (as of 2026-10-11), without guarantee, errors are possible. The vendor's website prevails.