tech from europe

SuperOffice

🇳🇴 NO · from €45/user/mo

4.3/5· 2,150 reviews across 6 portals

Norwegian B2B CRM with EU-hosted data, ISO 27001 and built-in GDPR tools for mid-market sales and service teams.

EU hostedGDPRISO 27001
SuperOffice is a CRM platform designed for mid-market B2B companies, combining contact and deal management, email marketing, and service ticketing. All data is processed in EU data centres, and the software includes tools for GDPR compliance, automated ticket routing, and live chat. Integrations with Microsoft 365, Outlook, and Power BI are native. Pricing starts at a per-user rate with a minimum of five users; no free plan is available.

Replaces

SuperOffice is sought as a European alternative to:

Features

Contact & Company Management

  • Centralized storage of all customer and prospect data
  • Unified view of contact history and interactions
  • Customizable fields for company and contact details

Sales Pipeline & Forecasting

  • Visual sales pipeline tracking from first contact to close
  • Individual and team sales targets with goal tracking
  • Product forecasting and revenue predictions
  • AI-driven sales process guidance and reply suggestions

Marketing & Customer Journeys

  • Automated customer journey workflows
  • Project management tools for marketing teams
  • Contract management and document handling
  • Personalization options for campaigns

Service & Support

  • Ticket management for customer service
  • AI-driven support optimization
  • Integration of video meetings directly in CRM
  • Customer feedback and satisfaction tracking

AI & Automation

  • AI meeting assistant (SuperNotes) for note-taking and follow-ups
  • AI writing assistance with text correction and tone adjustment
  • Smart capture of contact details from communications
  • Conversational AI sidepanel (Workspace Assist) across CRM
  • AI-predicted sales insights and strategic recommendations

Compliance & Data Security

  • Built-in GDPR compliance tools
  • European data residency with servers in EU data centers
  • Data mirroring for BI and reporting (Plus plan and above)
  • ISO 27001 certification

Pricing

Starter
€45 per user / month
  • Full CRM suite with sales, marketing, and service tools
  • AI features included
  • GDPR compliance and EU data residency
Core
€65 per user / month
  • Enhanced sales pipeline management
  • Sales targets and goal tracking
  • Basic automation features
Growth
€95 per user / month
  • Unlimited sales targets
  • Project management for marketing teams
  • Advanced reporting capabilities
Plus
€130 per user / month
  • Data mirroring for BI and reporting
  • Automated customer journey workflows
  • Contract management
  • AI-driven reply suggestions and sales guidance
Super
€160 per user / month
  • Automation and personalization across teams
  • AI-predicted sales insights
  • AI-driven customer support optimization
  • Enterprise-level integrations

Pricing based on annual billing. Some advanced features and add-ons (e.g., SuperNotes, DataBridge) are available separately.

EU Trust Profile

6 of 9 criteria verified with evidence, last checked 2026-08-05. Every ✓ links to its source.

  • Data Processing Agreement (DPA)Valid from 01.05.2023

    The Data Processing Agreement (DPA) is publicly available and governs processing of personal data under GDPR.

    Evidence →
  • Trust center / security page

    The Trust Center provides access to legal agreements, policies, and transparency information.

    Evidence →
  • EU data residencyOslo (NO), Frankfurt (DE)

    All customer data is stored and processed on servers located in Europe, including Norway and Germany.

    Evidence →
  • Public sub-processor listUpdated June 2, 2025

    A public list of pre-approved sub-processors is available and regularly updated.

    Evidence →
  • ISO 27001Hosting provider (Visma ITC)

    The hosting provider Visma holds an ISO 27001 certificate.

    Evidence →
  • SOC 2not verified
  • BSI C5not verified
  • TISAXnot verified
  • German-language support

    German-language support is available for customers in Germany, Switzerland, and other German-speaking regions.

    Evidence →

Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.

Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

  • Intuitive interface with clean design and minimal learning curve, ideal for businesses with limited IT resources
  • High-quality support with responsive teams and consultative approach, achieving consistently strong ratings
  • Strong European specialization: GDPR-compliant data handling, localization, and integration with European business tools
  • Effective email integration with Gmail and Outlook for streamlined communication
  • Robust sales pipeline management for tracking leads and opportunities
  • Extensive customization options for screens, workflows, and modules to adapt to operational needs
  • Reliable performance when operational, with users describing the platform as highly effective

Where users see room to improve

  • · Occasional performance issues, including website downtime affecting work efficiency
  • · Pricing lacks transparency, requires direct sales contact, and can be high for smaller teams (€55–€340/user/month)
  • · Limited advanced features compared to enterprise-grade competitors, particularly in marketing automation and scalability

Integrations

Microsoft BingGoogle Marketing PlatformLinkedInHubSpotFacebookAPI access for custom integrationsEnterprise-level connectors (Super plan)

Feature, pricing and integration details are based on web research (as of 2026-08-02), without guarantee, errors are possible. The vendor's website prevails.