Brevo Sales CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Brevo Sales CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Brevo Sales CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Sales CRM with pipelines, automation and forecasting
Cloud-based customer relationship management software for businesses.
Headquarters
🇫🇷 FR
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001:2022
ISO 27001, SOC 2 Type II
Price from
€26.08/user/mo
$14/user/mo
Free plan
Yes
Yes
Open Source
No
No
Ratings
Integrations
HubSpot, Pipedrive, Salesforce, Gmail, Google Contacts +28
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Brevo Sales CRM
Strengths
- +Intuitive interface for contact and pipeline management
- +Affordable pricing with generous contact storage on lower tiers
- +All-in-one platform combining CRM, email, SMS, WhatsApp and chat
- +Core sales features like deal pipelines, task management and automation
- +Email design tools and integrations for marketing workflows
- +Quick setup for small teams with minimal technical support
- +Free plan available with essential CRM and communication tools
Limitations
- −Support can be slow or difficult to access on lower-tier plans
- −Free plan has a 300-email daily limit and other feature restrictions
- −Account checks and suspensions can be abrupt after list imports
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Brevo Sales CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
ISO 27001:2022
ISO 27001, SOC 2 Type II
Pricing
Brevo Sales CRM
- Sales Free €0.00 per month 1 seat includedFree plan · No credit card required
- Sales Essentials €26.08 per month 1 seat includedPipeline and deal management · Sales automation
- Sales Advanced €53.08 per month/user Advanced sales features · Aura AI Sales Assistant
Prices vary by region and package. Check Brevo’s pricing page for applicable rates.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Brevo Sales CRM
- Pipeline and deal management
- Custom sales pipelines, Track prospects and deals through each stage
- Sales automation
- Automate repetitive pipeline tasks, Meeting reminders and follow-ups
- Phone and meetings
- Make and receive calls, Access contact information and call recordings, Client meeting booking, Host video calls
- Shared inbox and collaboration
- Share customer emails, tasks, and notes with the team
- Sales reporting
- Reports on revenue, win rates, and team performance
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration