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vsZoho CRM

Eudonet vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how Eudonet compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Eudonet. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Eudonet
Zoho CRM
What it is
French SaaS CRM for associations, education and cultural institutions
Cloud-based customer relationship management software for businesses.
Headquarters
🇫🇷 FR
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001, SOC 2 Type II
Price from
€40/user/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
CAPTERRA 4.1/5 (770) · G2 1.7/5 (26)
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
NetSuite, Twinfield, Visma, CEGID, Sage +21
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

Eudonet

Strengths

  • +Highly configurable workflows tailored to unique business processes without deep IT skills
  • +Ergonomic and intuitive interface across desktop, tablet and mobile
  • +Stable and reliable platform with minimal downtime or rework costs
  • +Dedicated support team providing personalized assistance and advice
  • +Comprehensive feature set including membership, event, and financial management
  • +Strong integration capabilities with third-party applications
  • +Flexible subscription levels with no contact limits in the database
  • +Readily available onboarding and training resources

Limitations

  • −No native support for calculated fields, requiring manual workarounds or custom development
  • −Limited native functionality for certain advanced use cases

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

Eudonet
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
ISO 27001
ISO 27001, SOC 2 Type II

Pricing

Eudonet

  • Access €40 per user / monthBasic CRM features · Contact management · Task workflows
  • Essential €70 per user / monthAdvanced analytics · Membership management · Basic marketing automation
  • Pro €100 per user / monthFull revenue cycle management · AI-powered business intelligence · Multi-currency support
  • Premier €130 per user / monthAll features included · Priority support · Advanced customization

Pricing is per user per month. No free plan or trial mentioned.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

Eudonet

Data Centralization and Collaboration
Unified contact database with interaction tracking, Automated task workflows and information sharing, Customizable interfaces and filters by role and sector, GDPR-compliant data hosting in sovereign European cloud
Decision Support and Analytics
Customizable dashboards with real-time KPIs, AI-powered business intelligence with predictive analytics, Interactive data visualizations and conversational AI queries, Automated reporting, anomaly alerts, and data quality monitoring
Memberships and Billing
Full revenue cycle management (quotes, contracts, invoices, e-signatures), Recurring payment and subscription management with multi-currency support, Integrated payment platform (credit cards, SEPA, Apple Pay, PayPal, Open Banking), Automated reminders, collections, and accounting integration
Communication and Marketing
Multichannel communication (email, SMS, social media, voice messages), Drag-and-drop campaign design with AI content assistance, Marketing automation with visual scenario builders and triggered sends, Real-time campaign performance analysis, A/B testing, and GDPR-compliant consent management
Community Management and Events
Digital community spaces with forums, directories, and messaging, Event management for online, hybrid, and physical events (registration, payments, badges, communications), Engagement analytics, gamification, and mobile app with push notifications, Personalized opportunities (job offers, event recommendations)

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See Eudonet →More Zoho CRM alternatives