Youday CRM vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Youday CRM compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Youday CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
French CRM for SMEs with no-code customization and France-based hosting
Cloud-based customer relationship management software for businesses.
Headquarters
🇫🇷 FR
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€40/user/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Microsoft Outlook, Microsoft Exchange, Microsoft 365, Google Calendar, Google Workspace +3
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Youday CRM
Strengths
- +Highly customizable fields, data models and workflows without coding
- +Intuitive and quick to learn interface
- +Responsive local support and guided implementation
- +Data hosted in France
- +Integrated scope covering CRM, commercial management, projects and planning
Limitations
- −Requires scoping and guided implementation, not plug-and-play
- −Pricing not publicly listed, requires a quote
- −Smaller integration ecosystem compared to major CRM vendors
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Youday CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2 Type II
Pricing
Youday CRM
- Annual 40 € HT per user / month billed annually, 12-month commitment, minimum 3 users40 € HT per user per month · 480 € HT per user per year · 12-month commitment required
Monthly billing option available; exact price not published. Free personalized demo offered.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Youday CRM
- Contacts and organizations
- Centralized contact and company records, Duplicate checks and data-quality controls, Contact segmentation
- Deals and sales pipeline
- Lead and opportunity tracking, Pipeline follow-up, Activity tracking
- Commercial management and billing
- Product catalog and stock tracking, Quotes, orders, delivery notes, and invoices, Payment follow-up, late payment reminders, and accounting entries
- Time, projects, and planning
- Shared calendars, Task and deadline tracking, Project and resource planning, Time tracking
- Customer service
- Ticket logging from web forms, email, phone, and social media, Ticket prioritization, Progress and intervention tracking
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration