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FABIS CRM vs Zoho CRM

Last updated November 2026

Looking for a European alternative to Zoho CRM? Here's how FABIS CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: FABIS CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

FABIS CRM
Zoho CRM
What it is
German CRM with modular sales, partner and document management
Cloud-based customer relationship management software for businesses.
Headquarters
🇩🇪 DE
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
No
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
No
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Microsoft Office (Word), Microsoft Outlook, OpenOffice
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

FABIS CRM

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

FABIS CRM
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

FABIS CRM

No published pricing we could verify.

Pricing is usage-based and modular; individual offers on request.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

FABIS CRM

Contact and relationship management
Central records for customers, prospects and partners, B2C and key-account relationship management, Shared, chronological contact history across employees and channels
Email and correspondence
Built-in email client and email management, Shared email and text templates, Correspondence via Microsoft Word, Storage of messages and documents on contact records
Document management
Automatic document organization, Team access and revision-secure archiving, Storage of scanned incoming correspondence
Tasks and modular extensions
Task management, Optional knowledge management module, Optional product management module
Sales and partner operations
Campaign management, Sales partner management, Commission settlement with support for different models

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See FABIS CRM →More Zoho CRM alternatives