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Target-CRM vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how Target-CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Target-CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Target-CRM
Zoho CRM
What it is
CRM and ERP for sales, invoicing and inventory
Cloud-based customer relationship management software for businesses.
Headquarters
🇧🇪 BE
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€19/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
No
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Peppol, Horus, WinBooks, Sage BOB, Ponto (Isabel) +8
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

Target-CRM

Strengths

  • +Straightforward interface and workflows for managing customer records and leads
  • +Cost-effective pricing starting at ₹750 per user per month
  • +Quick and professional vendor support for setup and customization
  • +Core sales functions like pipeline tracking, deal management, and task handling
  • +Customer-specific price lists for tailored sales processes

Limitations

  • −Mobile app usability needs improvement
  • −UI may appear dated

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

Target-CRM
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
not established
Listed →
Certifications
No
ISO 27001, SOC 2 Type II

Pricing

Target-CRM

  • Light €19 HT/month per monthCentralized CRM and sales tools · Quotes, invoicing, and payments
  • Pro €29 HT/user/month per user / monthAll Light features · Inventory and purchasing · Projects and work planning
  • Dedicated server €200 HT/month per monthAdditional hosting option · On top of selected plan

Initial installation is a one-time quote. Prices exclude VAT.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

Target-CRM

CRM and sales
Centralized customer and contact records, Interaction history and sales pipeline, Shared calendar, dashboards, and tasks, Customer portal
Quotes, invoicing and payments
Quotes, orders and invoices, Peppol e-invoice sending and receiving, Payment tracking and overdue reminders, QR-code payments
Inventory and purchasing
Product and item management with variants, Pricing and quantity discounts, Real-time stock across multiple depots and stores, Suppliers and purchasing
Projects and work planning
Gantt and Kanban views, Team task assignment, Timesheets, Room or vehicle reservations
HR and attendance
Smartphone clock-in, Leave and absence management, Approval workflows, Worker records

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See Target-CRM →More Zoho CRM alternatives