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vsZoho CRM

Prospect CRM vs Zoho CRM

Last updated October 2026

Looking for a European alternative to Zoho CRM? Here's how Prospect CRM compares, on EU hosting, GDPR and what it does.

Our pick for a European buyer: Prospect CRM. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.

Prospect CRM
Zoho CRM
What it is
Stock-aware CRM for wholesalers and manufacturers with ERP and accounting integrations
Cloud-based customer relationship management software for businesses.
Headquarters
🇬🇧 GB
🇮🇳 IN · 1996
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
ISO 27001
ISO 27001, SOC 2 Type II
Price from
€205/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Ratings
G2 4.6/5 (98) · CAPTERRA 4.8/5 (142) · TRUSTPILOT 4.7/5 (287)
G2 4.2/5 (1,400) · CAPTERRA 4.3/5 (2,800)
Integrations
Unleashed, Cin7 Core, Cin7 Omni, Katana, Mintsoft +15
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5

Where each one wins

Prospect CRM

Strengths

  • +Tailored for stock-based B2B sales with unified customer, order, pricing and stock visibility
  • +Intuitive daily use for account lookups, note-taking, lead tracking and quote management
  • +Mobile access supports sales teams in the field
  • +Integrations with Sage, Unleashed, Cin7 and Xero reduce switching between systems
  • +Pipeline tracking, automated follow-ups and order-gap alerts aid account management
  • +Dashboards, reporting and RFM analysis help spot sales opportunities
  • +Training resources like Prospect Academy improve user self-sufficiency
  • +Responsive implementation and support teams assist with onboarding

Limitations

  • −Integration and data reliability issues, including duplicate or incorrect product data and inconsistent syncing
  • −Steep learning curve for administrators configuring workflows, reports or customisations
  • −Inconsistent support experiences, with some users reporting slow or unresolved critical issues

Zoho CRM

Strengths

  • +Intuitive and user-friendly interface
  • +Strong automation capabilities
  • +Good value for the price
  • +Extensive third-party integrations

Limitations

  • −Steep learning curve for advanced features
  • −Limited customization in lower-tier plans
  • −Occasional performance lag
  • −Customer support can be slow

Data residency & compliance

Prospect CRM
Zoho CRM
EU data residency
not established
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
not established
Standard Contractual Clauses
DPA
not established
Published →
Sub-processors
Listed →
Listed →
Certifications
ISO 27001
ISO 27001, SOC 2 Type II

Pricing

Prospect CRM

  • Start-Up CRM €205 per month, annual contractFixed at 4 users
  • Professional CRM €411 per month, annual contract4 users included · €75 per additional user / month
  • Advanced CRM €2,256 per month, annual contract15 users included · €133 per additional user / month

Prices are based on annual contracts paid monthly. A 14-day free trial is available.

Zoho CRM

  • Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
  • Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
  • Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
  • Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
  • Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually

Pricing is based on annual billing; monthly options may be available at a higher cost.

Features

Prospect CRM

Stock-aware sales and order processing
Inventory visibility linked to back-office systems, Integrated quoting and order processing, Customer-specific prices, discounts and product restrictions
Sales opportunities and performance
Opportunity tracking, Sales pipeline management, Sales reporting
Customer and contact management
Customer account management, Social-data contact enrichment
Customer retention and sales insight
Missing-order alerts, RFM analysis, Advanced dashboards
Customer service
Problem management

Zoho CRM

Sales Automation
Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
Marketing Integration
Email campaigns, Social media integration, Lead scoring, Web forms
Customer Support
Case management, Ticketing system, Knowledge base, Live chat
Reporting & Analytics
Custom reports, Real-time analytics, Sales metrics, Performance dashboards
Collaboration Tools
Team inbox, Document sharing, Task management, Calendar integration
See Prospect CRM →More Zoho CRM alternatives