Livespace vs Zoho CRM
Last updated October 2026
Looking for a European alternative to Zoho CRM? Here's how Livespace compares, on EU hosting, GDPR and what it does.
Our pick for a European buyer: Livespace. We weight data residency, GDPR and EU jurisdiction above everything else — that is the constraint this directory exists to solve.
What it is
Polish CRM for B2B sales teams with process-driven automation and EU-hosted data.
Cloud-based customer relationship management software for businesses.
Headquarters
🇵🇱 PL
🇮🇳 IN · 1996
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
DSGVO / GDPR
Yes
Yes
Certifications
No
ISO 27001, SOC 2 Type II
Price from
€17/user/mo
$14/user/mo
Free plan
No
Yes
Open Source
No
No
Integrations
Zapier, Make, Gmail, Outlook, IMAP +1
Zoho Books, Zoho Desk, Zoho Campaigns, Zoho Analytics, Mailchimp +5
Where each one wins
Livespace
Strengths
- +Intuitive, clean, and simple interface that users describe as easy to navigate and not overwhelming
- +Fast onboarding with teams able to start using the platform without extensive training
- +Responsive and accessible helpdesk support
- +Focused on sales processes with customizable pipelines, built-in email and phone integration, and task prioritization
- +Includes lead scoring and sales forecasting to improve conversion and closing rates
- +Reliable performance with past issues like freezing resolved
- +Affordable pricing that undercuts many competitors while offering strong value
- +Seamless transition and import from previous CRM systems
Limitations
- −Email functionality issues, including corrupted emails with base64 code when handling inline images
- −Limited native integrations, particularly outside Poland, which may restrict third-party connectivity
- −Inconsistent support responsiveness, with some users reporting no response to critical issues
Zoho CRM
Strengths
- +Intuitive and user-friendly interface
- +Strong automation capabilities
- +Good value for the price
- +Extensive third-party integrations
Limitations
- −Steep learning curve for advanced features
- −Limited customization in lower-tier plans
- −Occasional performance lag
- −Customer support can be slow
Data residency & compliance
Livespace
Zoho CRM
EU data residency
Yes, for all customers
Available on some plansEU data residency is available on request for Zoho CRM.
Transfer mechanism
Not required — data stays in the EU
Standard Contractual Clauses
Certifications
No
ISO 27001, SOC 2 Type II
Pricing
Livespace
- Base €17 per user / monthUnlimited contacts and deals · Mobile apps for iOS and Android · GDPR-compliant consent management
- Automation €34 per user / monthWorkflow automation · Advanced sales targets · Email and task sequences
- Growth €52 per user / monthAdvanced reporting and analytics · Custom user roles and permissions · Unlimited workflows
- Professional+ €87 per user / monthUnlimited API calls · Advanced access permissions · AI-powered insights
Pricing is net and based on monthly billing. A 13% discount is available for annual billing.
Zoho CRM
- Free Free ForeverUp to 3 users · Basic CRM features · Limited storage
- Standard $14 user/monthFull sales automation · Marketing integration · Billed annually
- Professional $23 user/monthAdvanced analytics · Custom dashboards · Billed annually
- Enterprise $40 user/monthAI-powered insights · Multi-user portals · Billed annually
- Ultimate $52 user/monthAdvanced customization · Dedicated support · Billed annually
Pricing is based on annual billing; monthly options may be available at a higher cost.
Features
Livespace
- Sales Process Management
- Customizable sales processes to standardize operations, Management of multiple active sales pipelines, Multi-level sales processes, Advanced sales targets for teams
- Communication and Email
- Email inbox integration with multiple mailboxes per user (plan-dependent), Email templates and mass email sending, Call registration and recording, Shared calendars and two-way calendar sync
- Customer and Deal Management
- Unlimited contacts and deals, Customer segmentation with scoring and prioritization, GDPR-compliant consent management, Product management
- Reporting and Analytics
- Sales reports including funnel conversion, Revenue forecasting, Activity reports, Custom reports with dashboards and charts
- Automation and Workflows
- Email and task automation, Workflow automation (number of workflows plan-dependent), Email and task sequence templates, Sales targets for teams
Zoho CRM
- Sales Automation
- Lead and contact management, Pipeline tracking, Sales forecasting, Workflow automation
- Marketing Integration
- Email campaigns, Social media integration, Lead scoring, Web forms
- Customer Support
- Case management, Ticketing system, Knowledge base, Live chat
- Reporting & Analytics
- Custom reports, Real-time analytics, Sales metrics, Performance dashboards
- Collaboration Tools
- Team inbox, Document sharing, Task management, Calendar integration