SuperOffice Service
🇳🇴 NO · from €45/user/mo
4.3/5· 2,150 reviews across 6 portals
Norwegian helpdesk and CRM service module for customer support teams
Replaces
SuperOffice Service is sought as a European alternative to:
Features
Customer Service
- AI-assisted routing
- Ticket management
- Self-service tools
- Knowledge base integration
- Customer portal
CRM Core
- Contact management
- Sales pipeline tracking
- Marketing automation
- AI features
- Built-in GDPR compliance
Data & Compliance
- European data residency
- Data encryption
- Access controls
- Audit logging
Platform & Accessibility
- Available on any device
- Office application integration
- Cross-platform support
Pricing
- Full CRM suite
- Sales, marketing, and service tools
- AI features
- GDPR compliance
- All Starter features
- Advanced reporting
- Custom dashboards
- European data residency
- All Core features
- AI-assisted routing
- Self-service tools
- Knowledge base integration
- All Growth features
- Custom integrations
- Dedicated support
- Advanced security
Pricing may vary based on region and contract terms.
EU Trust Profile
What we verified against public sources, last checked 2026-10-04. Every point links to its evidence.
- Evidence →EU data residency
CRM Online data is stored and processed in Oslo, Norway. Mass-email processing occurs in Frankfurt, Germany, with emails stored for 24 hours.
- Evidence →European legal entity
SuperOffice AS is named as the processor in the CRM Online DPA, with its address in Oslo, Norway.
- Evidence →Data Processing Agreement (DPA)
Publicly available DPA for CRM Online.
- Evidence →Public sub-processor list
Public list of pre-approved sub-processors for CRM Online.
- Evidence →Trust center / security page
Dedicated trust center with security, privacy, and compliance information.
- Evidence →ISO 27001
SuperOffice is part of Visma ITC’s ISO 27001 certification.
- Evidence →Documented data export
Export of selections to files and full CRM data as database files via documented methods.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at SuperOffice Service?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (NO) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
Where users see room to improve
- · Poor TrustScore (1.9/5) and low user satisfaction on Trustpilot
- · Only 25% of negative reviews receive a response from the company
- · Lack of automatic browser updates for the UI
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
SuperOffice Service: frequently asked questions
- How much does SuperOffice Service cost?
- SuperOffice Service starts at €45/user/mo. Plans: Starter (€45/user/mo), Core (€65/user/mo), Growth (€95/user/mo). Pricing may vary based on region and contract terms.
- Which tools does SuperOffice Service integrate with?
- SuperOffice Service connects with Microsoft Office, Outlook, Exchange, SharePoint and Teams.
- Where does SuperOffice Service store its data?
- CRM Online data is stored and processed in Oslo, Norway. Mass-email processing occurs in Frankfurt, Germany, with emails stored for 24 hours. Publicly available DPA for CRM Online.
Feature, pricing and integration details are based on web research (as of 2026-08-14), without guarantee, errors are possible. The vendor's website prevails.