tech from europe

SuperOffice Service

🇳🇴 NO · from €45/user/mo

4.3/5· 2,150 reviews across 6 portals

Norwegian helpdesk and CRM service module for customer support teams

GDPRISO 27001
SuperOffice Service is a helpdesk module within the SuperOffice CRM suite, designed for customer support teams. It includes ticket management, email integration and automated workflows. The company is headquartered in Norway and claims GDPR compliance with ISO 27001 certification.

Replaces

SuperOffice Service is sought as a European alternative to:

Features

Customer Service

  • AI-assisted routing
  • Ticket management
  • Self-service tools
  • Knowledge base integration
  • Customer portal

CRM Core

  • Contact management
  • Sales pipeline tracking
  • Marketing automation
  • AI features
  • Built-in GDPR compliance

Data & Compliance

  • European data residency
  • Data encryption
  • Access controls
  • Audit logging

Platform & Accessibility

  • Available on any device
  • Office application integration
  • Cross-platform support

Pricing

Starter
From €45 per user / month
  • Full CRM suite
  • Sales, marketing, and service tools
  • AI features
  • GDPR compliance
Core
From €65 per user / month
  • All Starter features
  • Advanced reporting
  • Custom dashboards
  • European data residency
Growth
From €95 per user / month
  • All Core features
  • AI-assisted routing
  • Self-service tools
  • Knowledge base integration
Plus
On request per user / month
  • All Growth features
  • Custom integrations
  • Dedicated support
  • Advanced security

Pricing may vary based on region and contract terms.

EU Trust Profile

What we verified against public sources, last checked 2026-10-04. Every point links to its evidence.

  • EU data residency

    CRM Online data is stored and processed in Oslo, Norway. Mass-email processing occurs in Frankfurt, Germany, with emails stored for 24 hours.

    Evidence →
  • European legal entity

    SuperOffice AS is named as the processor in the CRM Online DPA, with its address in Oslo, Norway.

    Evidence →
  • Data Processing Agreement (DPA)

    Publicly available DPA for CRM Online.

    Evidence →
  • Public sub-processor list

    Public list of pre-approved sub-processors for CRM Online.

    Evidence →
  • Trust center / security page

    Dedicated trust center with security, privacy, and compliance information.

    Evidence →
  • ISO 27001

    SuperOffice is part of Visma ITC’s ISO 27001 certification.

    Evidence →
  • Documented data export

    Export of selections to files and full CRM data as database files via documented methods.

    Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at SuperOffice Service?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (NO) and the compliance points we checked against public sources — the date on it is the date we last checked.

SuperOffice Service — verified European company on tech-from-europe.euSuperOffice Service — verified European company on tech-from-europe.eu

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Reviews

Recurring themes, synthesized from public reviews across portals.

Where users see room to improve

  • · Poor TrustScore (1.9/5) and low user satisfaction on Trustpilot
  • · Only 25% of negative reviews receive a response from the company
  • · Lack of automatic browser updates for the UI

Integrations

Microsoft OfficeOutlookExchangeSharePointTeams

SuperOffice Service: frequently asked questions

How much does SuperOffice Service cost?
SuperOffice Service starts at €45/user/mo. Plans: Starter (€45/user/mo), Core (€65/user/mo), Growth (€95/user/mo). Pricing may vary based on region and contract terms.
Which tools does SuperOffice Service integrate with?
SuperOffice Service connects with Microsoft Office, Outlook, Exchange, SharePoint and Teams.
Where does SuperOffice Service store its data?
CRM Online data is stored and processed in Oslo, Norway. Mass-email processing occurs in Frankfurt, Germany, with emails stored for 24 hours. Publicly available DPA for CRM Online.

Feature, pricing and integration details are based on web research (as of 2026-08-14), without guarantee, errors are possible. The vendor's website prevails.