NetKey Helpdesk
🇨🇭 CH
Swiss IT helpdesk with ticketing, inventory links and reporting
Features
Ticket and incident management
- Handles incident and change-management tickets
- Staff can set priorities for tickets
- Track progress of tickets
- Add notes or comments to tickets
- Efficient ticket-management workflow
Reporting and analytics
- Monitors IT service quality
- Identifies trends and problems
- Improves processes
Module connectivity
- Connects with NetKey hardware inventory module
- Connects with NetKey software inventory module
- Connects with NetKey remote support module
- Provides IT staff access to relevant information during issue resolution
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Feature, pricing and integration details are based on web research (as of 2026-11-04), without guarantee, errors are possible. The vendor's website prevails.