Hubtype
🇪🇸 ES
AI agents and messaging helpdesk for WhatsApp and business chat
Features
Conversational platform and automation
- Flow Builder for no-code conversational flow design
- Automation across messaging channels
- Interactive Webviews for transactional experiences
- APIs, webhooks, SDKs, and integrations marketplace
Helpdesk and case management
- Messaging helpdesk for agent handoffs and customer conversations
- WhatsApp pre-approved templates and 24-hour conversation windows
- Case archive for storing, searching, and exporting interactions
Customer-facing AI agents
- AI agents for Customer Service, Sales, and Marketing
- Use cases: FAQs, self-service, call deflection, file sharing and claims
- Order and account assistance, quote generation, lead qualification, bookings, product recommendations, campaigns
Team-facing AI agents and analytics
- Copilot: conversation summaries, suggested responses, real-time translation
- QA scoring, contact-reason, language, and sentiment classification
- Data Capture and Data Analyst for natural-language queries over conversation history
- AI Agent Orchestrator
Channels and developer tools
- Support for WhatsApp, Instagram, Messenger, and webchat
- APIs and SDKs for web and mobile applications
- REST APIs, webhooks, and integrations marketplace
Pricing
Pricing is provided via individual Order Forms; third-party channel fees are not included.
EU Trust Profile
What we verified against public sources, last checked 2026-11-02. Every point links to its evidence.
- Evidence →Data Processing Agreement (DPA)
The DPA is annexed to the Terms of Service.
- Evidence →Trust center / security page
Information security policy is publicly documented.
- Evidence →ISO 27001ISO/IEC 27001:2022
- Evidence →Documented data exportCSV
Exports documented for Smart Intent data and conversation data.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Hubtype?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (ES) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Visual flow builder for non-coders to create conversational paths
- Automates routine customer queries to free up human agents
- Improves customer communication with friendlier messaging interfaces
- Centralizes decision-making and process management
- Saves time on repetitive support tasks
Where users see room to improve
- · Struggles with complex chatbot strategies or advanced logic
- · Limited analytics for conversation paths and user categories
- · Occasional performance slowdowns
Integrations
Hubtype: frequently asked questions
- Which tools does Hubtype integrate with?
- Hubtype connects with Salesforce, Salesforce Service Cloud, Zendesk, Contentful, Google Analytics, Genesys, Dialogflow and PagerDuty, plus 3 more integrations we found.
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Feature, pricing and integration details are based on web research (as of 2026-11-02), without guarantee, errors are possible. The vendor's website prevails.