How much does Lime Connect (formerly Userlike) cost?

Lime Connect (formerly Userlike) has a free plan; paid plans start at $90/mo. Plans: Team ($90/mo), Corporate ($290/mo). Pricing may vary based on region and specific requirements. Enterprise plans require a custom quote.

Which tools does Lime Connect (formerly Userlike) integrate with?

Lime Connect (formerly Userlike) connects with CRM, ERP and API.

Where does Lime Connect (formerly Userlike) store its data?

All chat data is stored on servers within Germany. A GDPR Art. 28 Data Processing Agreement is offered upon request.

Live Chat & Messaging

Lime Connect (formerly Userlike)

🇸🇪 SE · Free plan · paid from $90/mo

4.5/5· 1,957 reviews across 5 portals

Live chat and messaging with unified inbox and AI automation

EU hostedGDPRFree planISO 27001

Visit website →Compare

Lime Connect unifies website chat, WhatsApp, Messenger, Instagram, Telegram, SMS and email in one inbox. It includes GPT-powered chatbots, smart routing, video calls and screen sharing, with native Salesforce, HubSpot and Slack integrations. ISO 27001 certified.

Replaces

Lime Connect (formerly Userlike) is sought as a European alternative to:

Features

AI Automation

AI-powered chatbots for chat, email, WhatsApp, and other channels
AI-driven automation of customer requests and support
AI-generated responses and copilot suggestions
AI agents trained on company websites, help centers, and documents
AI-powered workflows and process automation

Workflows

Process automation across systems
Standard to complex workflow automation
Integration with CRM, ERP, and internal tools
Custom workflow creation and management

Messaging & Communication

WhatsApp messaging and support
WhatsApp campaigns for proactive communication
WhatsApp marketing for targeted updates, reminders, and newsletters
Omni-channel messaging center for instant messaging, email, WhatsApp, and more
Video calls

Data Privacy & Compliance

GDPR-compliant solution
EU-based data hosting
ISO 27001 certification
Single sign-on capabilities

Pricing

Free

Free 14 days trial, then limited features

Basic website chat
Limited features

Team

$90 per month

Pro premium features
Increased chat integrations
Team collaboration tools

Corporate

$290 per month

Advanced automation
Higher employee limits
Extended integrations

Business

On request per month

Enterprise-level features
Customizable workflows
Dedicated support

Pricing may vary based on region and specific requirements. Enterprise plans require a custom quote.

EU Trust Profile

What we verified against public sources, last checked 2026-09-28. Every point links to its evidence.

EU data residency
All chat data is stored on servers within Germany.
Evidence →
Data Processing Agreement (DPA)
A GDPR Art. 28 Data Processing Agreement is offered upon request.
Evidence →
Public sub-processor list
Sub-processor list is included in the DPA provided upon request.
Evidence →
Trust center / security page
Dedicated data privacy and compliance page available.
Evidence →
ISO 27001
All data is stored on ISO 27001-certified servers.
Evidence →
Documented data export
Chat transcripts, conversation histories, and contact lists can be exported via Message Center or API.
Evidence →

We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.

Work at Lime Connect (formerly Userlike)?

This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (SE) and the compliance points we checked against public sources — the date on it is the date we last checked.

Lime Connect (formerly Userlike) — verified European company on tech-from-europe.eu

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Reviews

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

CRMERPAPI

Lime Connect (formerly Userlike): frequently asked questions

How much does Lime Connect (formerly Userlike) cost?: Lime Connect (formerly Userlike) has a free plan; paid plans start at $90/mo. Plans: Team ($90/mo), Corporate ($290/mo). Pricing may vary based on region and specific requirements. Enterprise plans require a custom quote.
Which tools does Lime Connect (formerly Userlike) integrate with?: Lime Connect (formerly Userlike) connects with CRM, ERP and API.
Where does Lime Connect (formerly Userlike) store its data?: All chat data is stored on servers within Germany. A GDPR Art. 28 Data Processing Agreement is offered upon request.

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Feature, pricing and integration details are based on web research (as of 2026-08-08), without guarantee, errors are possible. The vendor's website prevails.