HelloMateo
🇩🇪 DE
4.1/5· 15 reviews across 3 portals
German omnichannel messaging platform with AI chatbots and WhatsApp newsletters
Replaces
HelloMateo is sought as a European alternative to:
EU Trust Profile
4 of 9 criteria verified with evidence, last checked 2026-08-14. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) is included in the data protection folder.
- Evidence →Trust center / security page
A dedicated data protection and compliance page provides details on GDPR, hosting, DPA, technical and organizational measures, and subcontractors.
- Evidence →EU data residency
Customer data is processed exclusively within the EU, including for AI-supported functions.
- Public sub-processor listnot verified
A public list of sub-processors is available.
- ISO 27001not verified
- SOC 2not verified
- BSI C5not verified
- TISAXnot verified
- Evidence →Local-language support
Support is available in German.
✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.
Work at HelloMateo?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (DE) and the compliance claims we checked against public sources — the date on it is the date we last checked.
The badge is issued to the vendor rather than left in public: claim the profile with a work email and we'll send it to you, along with a form for correcting anything we got wrong.
Claim this profile →Something wrong on this page? Write to hello@tech-from-europe.eu with a public link and we will re-check it.
Reviews
Ratings across portals
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