The best alternatives to Drift
Drift’s conversational marketing platform pushes many EU teams to look for alternatives when they need clearer data residency or simpler pricing. European tools like Userlike and Crisp keep chats, bots and integrations in one place while hosting data in the EU and offering per-user plans that scale without surprises.
European alternatives
Frequently asked questions
Why do teams switch from Drift to a European alternative?
The most common triggers are the need for EU-based data hosting to meet GDPR requirements and the desire for more predictable pricing. European tools like Userlike or Crisp address both by hosting data in the EU and offering transparent per-user plans.
Are these Drift alternatives GDPR-compliant?
Yes. Userlike, Crisp, Smartsupp and others in this list host data in the EU and provide DPAs to meet GDPR obligations. This ensures personal data from chats and bots stays within the region.
How hard is it to migrate from Drift to another chat tool?
Most European alternatives offer guided onboarding and import tools for chat histories or contacts. Userlike, for example, provides migration support to help teams switch without losing critical data.
Do European Drift alternatives offer free plans?
Some do. Tidio and Smartsupp include free tiers with basic chat functionality, while Userlike and Crisp focus on paid plans with clearer per-user pricing. Check each tool’s entry for specifics.
Which European Drift alternative is the best fit for my team?
Userlike is a strong choice for teams prioritizing EU data hosting and deep integrations with tools like Slack or HubSpot. Crisp suits those needing a unified inbox for chat, email and bots, while Smartsupp is often picked for its simplicity and free tier.