Chatarmin
🇦🇹 AT
4.7/5· 160 reviews across 3 portals
Austrian WhatsApp marketing and AI chatbot platform for e-commerce
EU Trust Profile
5 of 9 criteria verified with evidence, last checked 2026-08-14. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) is publicly available and covers processing under GDPR Art. 28.
- Trust center / security pagenot offered
No dedicated trust center page is provided; compliance information is integrated into other pages.
- Evidence →EU data residency
Customer data is hosted on servers in the European Union, including Frankfurt, Germany.
- Evidence →Public sub-processor list
The list of subprocessors is provided in Appendix 3 of the DPA.
- Evidence →ISO 27001
ISO 27001 certification is referenced on the Shopware WhatsApp Integration page.
- SOC 2not verified
- BSI C5not verified
- TISAXnot verified
- Evidence →Local-language support
German-language product support is available.
✓ verified: publicly documented at the linked source on the check date. ✗ not offered: the vendor documents that they do not provide it. – not verified: we found no public evidence either way — not a finding against the vendor. The vendor's own information prevails.
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