Gmelius
🇨🇭 CH · from $19/user/mo
Gmail-native shared inboxes and AI email assistants for teams
Features
Shared inboxes and email collaboration
- Turn Google Groups or email addresses into team inboxes
- Assign and delegate conversations
- Share drafts, labels, and internal notes
- Use collision detection to avoid duplicate replies
- Add mentions and track conversation status
Boards and task management
- Turn shared inboxes or Gmail labels into Kanban boards
- Manage conversation status and due dates
- Sync boards with Trello
Automation and outreach
- Create rules for auto-replies, categorization, and routing
- Use email templates and shareable sequences
- Automate assignment and delegation
AI assistants
- Draft replies with AI
- Sort and classify incoming emails
- Dispatch conversations automatically
- Design automation flows
Scheduling
- Insert meeting availability into emails
- Collect pre-meeting questions
- Connect with Google Calendar and Google Meet
Analytics and service levels
- Track response times and team performance
- Monitor SLAs
- Generate reports to identify bottlenecks
Pricing
- AI personal assistant for Gmail
- Drafts email replies
- Sorts and classifies emails
- AI assistants and team collaboration
- Unlimited shared inboxes and labels
- Automation rules and auto-assignments
- Most integrations + API
- AI dispatching assistants
- CRM integrations (Salesforce, HubSpot)
- Advanced team analytics
- Higher usage caps and custom permissions
- Bespoke AI assistants
- Custom integrations and reports
- No usage caps
- User provisioning
- Minimum 50 users
Prices may vary; yearly prepayment offers up to 25% discount. Free 7-day trial of Growth plan.
EU Trust Profile
What we verified against public sources, last checked 2026-10-31. Every point links to its evidence.
- Evidence →Data Processing Agreement (DPA)
Publicly available Data Processing Addendum (DPA) for GDPR, Swiss FADP, UK GDPR, and CCPA compliance.
- Evidence →Public sub-processor list
Current list of sub-processors is maintained in Schedule 1 of the DPA.
- Evidence →Trust center / security page
Trust Center provides access to SOC 2 Type II report and security practices.
- Evidence →SOC 2
SOC 2 Type II certification is confirmed via the Trust Center.
- Evidence →Documented data export
Documented export of team analytics and campaign analytics to CSV for Pro-plan users.
We list only what we could verify against a public source on the check date. A point that is absent was not established either way — it is not a finding against the vendor. The vendor's own information prevails.
Work at Gmelius?
This badge is free for every vendor we list and has no bearing on the order of any list. It is issued on the basis of a verified European headquarters (CH) and the compliance points we checked against public sources — the date on it is the date we last checked.
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Gmail-native workflow with no new interface to learn
- Shared inbox with assignment, status tracking and internal notes
- Collaboration via shared labels, templates and comments
- Email-based task tracking without a separate tool
- Automation rules and sequences for follow-ups and responses
- Suitable for small teams and Google Workspace users
- Multi-domain support for teams across different Gmail or Workspace domains
- Competitive entry-tier pricing against similar tools
Where users see room to improve
- · Occasional slowdowns in email or thread loading
- · Google Workspace-only, no Outlook or mixed email support
- · Setup complexity for shared inboxes, aliases and advanced rules
Integrations
Gmelius: frequently asked questions
- How much does Gmelius cost?
- Gmelius starts at $19/user/mo. Plans: Meli ($19/user/mo), Growth ($25/user/mo), Pro ($40/user/mo). Prices may vary; yearly prepayment offers up to 25% discount. Free 7-day trial of Growth plan.
- Which tools does Gmelius integrate with?
- Gmelius connects with Google Workspace (Gmail, Google Groups, Google Calendar, Google Meet, Google Workspace Admin), Slack, Trello, Salesforce, HubSpot, Zapier, Make and Relay.app, plus 2 more integrations we found.
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Feature, pricing and integration details are based on web research (as of 2026-10-31), without guarantee, errors are possible. The vendor's website prevails.