tech from europe

ONE by ClariLog

🇫🇷 FR

French ITSM and helpdesk suite with multichannel ticketing and IT asset tracking

ONE by ClariLog is a French ITSM and helpdesk platform for IT teams. It handles incident, request and problem management with multichannel ticket intake, SLA tracking and CMDB links. The SaaS runs on Microsoft Azure, but the vendor does not disclose the data-center region. On-premise deployment is also available.

Features

IT asset and inventory management

  • Asset management and tracking
  • Loans, consumables and stock control
  • Contracts and warranties management
  • Service providers tracking
  • End-of-life handling for assets

Help desk and service management

  • Incident and user support management
  • Service catalog
  • Custom forms
  • Mobile web version

Reporting and operations

  • Dashboards for monitoring
  • Data queries and exports
  • Alerts for operational tracking

Connectivity and data

  • Native connectors
  • API access
  • Network inventory without agent deployment
  • Import of files

Financial and license management

  • Installed software and license management
  • Financial management module

Pricing

Pricing is provided upon request; evaluation version available without commitment.

Work at ONE by ClariLog?

We could not yet verify a single trust point for you against a public source, so there is no badge to issue — it carries a check date, and we will not print one we did not earn. Point us at a public page (a DPA, a trust centre, a certificate, an imprint) and we will re-check; the badge follows automatically.

Claiming the profile with a work email gets you a form for correcting anything we got wrong, and a note whenever we re-check you.

Claim this profile →

Something wrong on this page? Write to hello@tech-from-europe.eu with a public link and we will re-check it.

Reviews

Recurring themes, synthesized from public reviews across portals.

Where users see room to improve

  • · Lack of independent user reviews for ONE by ClariLog
  • · Limited public feedback to establish recurring praise or criticism

Integrations

Microsoft Azure MarketplaceMicrosoft AppSource

Other vendors in Help Desk & Customer Support

Compare all 43 in Help Desk & Customer Support →

Feature, pricing and integration details are based on web research (as of 2026-11-04), without guarantee, errors are possible. The vendor's website prevails.