EasyVista Service Manager
🇫🇷 FR
ITIL-aligned ITSM with AI automation and no-code workflows
Features
IT Service Management
- AI-enhanced ticket analysis and resolution
- IT Asset Management
- IT Financial Management
- Advanced reporting
- Multilingual support
IT Operations Management
- Unified support and operations teams
- Proactive IT maturity
- Cost-effective platform
Integrations
- ChatGPT for AI-powered conversational capabilities
- CRM systems
- Payment systems
- Collaboration apps
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Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Comprehensive ITSM and ITIL coverage (incident, request, problem, change, asset management in one system)
- Centralized ticket handling with user history and asset tracking
- Low-code workflow configuration and automation for routing and business rules
- Standardizes service requests, work orders, and documentation for better visibility
- Reasonable implementation speed in newer versions
- Competitive pricing for a full-featured ITSM suite
- Configurable modules and integrations (e.g., email, SSO)
Where users see room to improve
- · Interface feels dated, cluttered, or unintuitive with excessive clicks
- · Setup and administration require time and expertise, often needing external help
- · Performance issues (slow loading, failed page loads, rendering problems with images/HTML)
Integrations
EasyVista Service Manager: frequently asked questions
- Which tools does EasyVista Service Manager integrate with?
- EasyVista Service Manager connects with ChatGPT, CRM, Payment systems and Collaboration apps.
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Feature, pricing and integration details are based on web research (as of 2026-10-25), without guarantee, errors are possible. The vendor's website prevails.