Trengo
🇳🇱 NL · from €299/mo
Omnichannel customer service platform for unified team inboxes
Replaces
Trengo is sought as a European alternative to:
Features
Omnichannel communication
- Unified inbox for email, live chat, WhatsApp, SMS and social media
- Centralized customer conversations
- Team collaboration on customer queries
Automation and AI
- AI-powered chatbots
- Automated workflows
- Smart routing of conversations
Security and compliance
- Advanced security features
- GDPR compliance
- Data encryption
Integrations
- Native API access
- Developer toolkits
- Third-party app connections
Collaboration and workflows
- Shared inbox for teams
- Internal notes and mentions
- Real-time collaboration
Analytics and reporting
- Conversation analytics
- Performance metrics
- Custom reports
Pricing
- Basic omnichannel features
- Up to 5 users
- Standard support
- Advanced automation
- AI surcharges apply
- Voice add-on available
- Premium API integrations
- Developer toolkits
- Up to 20 users
- Prioritization features
Pricing varies based on conversation volume and add-ons. Annual billing applies to Essentials plan.
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Reviews
Recurring themes, synthesized from public reviews across portals.
Where users see room to improve
- · No actionable user sentiment found in the provided research
Integrations
Trengo: frequently asked questions
- How much does Trengo cost?
- Trengo starts at €299/mo. Plans: Essentials ($110/mo), Boost (€299/mo), Pro (€499/mo). Pricing varies based on conversation volume and add-ons. Annual billing applies to Essentials plan.
- Which tools does Trengo integrate with?
- Trengo connects with WhatsApp, SMS, Live chat, Email, Social media platforms, API, Developer toolkits and Third-party apps.
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Feature, pricing and integration details are based on web research (as of 2026-10-17), without guarantee, errors are possible. The vendor's website prevails.