Brevo

🇫🇷 FR · Free plan · paid from $10.80/mo

4.4/5· 13,086 reviews across 4 portals

French all-in-one marketing platform with EU-hosted data and ISO 27001 certification

EU hostedGDPRFree planISO 27001:2022

Brevo merges email and SMS campaigns with a built-in CRM and automation workflows. All data is processed on servers in France and Germany, meeting ISO 27001:2022 standards. A free plan is available, with paid plans for small teams and agencies.

Replaces

Brevo is sought as a European alternative to:

Features

Marketing & Campaigns

Email marketing with drag & drop editor, templates, and AI content generator
SMS and WhatsApp marketing campaigns
Custom embeddable forms for lead capture
Web and mobile push notifications
Landing pages with templates and customization
Mobile wallet notifications for loyalty programs

Sales & CRM

Customizable sales pipelines for deal tracking
Phone calls, contact info, and call recordings
Workflow automation for sales tasks
Shared inbox for team email, tasks, and notes
Sales reports on revenue, win rates, and team performance

Customer Conversations

Real-time live chat for websites
Chatbot for automated replies
Universal inbox for email, WhatsApp, live chat, and social media
Visitor intelligence to trigger messages based on visitor data

Data & Analytics

Import from multiple sources (databases, APIs)
Universal data model with standard business objects
Identity resolution for deduplication and single customer ID
No-code data cleaning with custom rules
Scoring library for RFM and LTV analysis
Dashboards and data exploration tools

Transactional Messaging

99% email deliverability rate
Dynamic templates for personalization
Fast setup with SDKs, APIs, and developer guides
SMTP relay, webhooks, and CMS plugins
Inbound parsing for two-way email exchange
Extended log retention

Loyalty Programs

Points and spending-based tiers for customers
Targeted offers and rewards
Custom dashboards for loyalty management

Pricing

Free

Free per month

Up to 300 emails per day after account approval
Best for individuals and solopreneurs
No credit card required

Starter

$10.80 per month (monthly billing)

From 5,000 emails per month
Email & SMS (SMS credit sold separately)
Drag & drop editor, templates, AI content generator
Advanced segmentation and basic reporting
No Brevo logo

Standard (Most Popular)

$27.92 per month (monthly billing)

Includes everything in Starter plus:
Marketing automation (unlimited workflows)
A/B testing and advanced email reporting (heatmaps, geography, device)
AI send time optimization and web/event tracking
1 landing page included

Professional

$58.50 per user / month (monthly billing)

From 150,000 emails per month
Includes everything in Standard plus:
WhatsApp, popups, mobile & web push
Multi-user access (10 seats) and contact scoring (RFM, CLV)
Advanced ecommerce features and AI segmentation
Phone support and deliverability specialist (3 hours/year)

Enterprise

On request

Custom pricing for large-scale needs
Multi-account management and custom objects
Brevo Mobile Wallet and custom loyalty engine
Dedicated IP, SSO & SAML
Tailored onboarding and Customer Success Manager

Pricing varies based on email volume and add-ons (e.g., SMS credits, sales tools).

EU Trust Profile

5 of 9 criteria verified with evidence, last checked 2026-08-03. Every ✓ links to its source.

Data Processing Agreement (DPA)
The Data Processing Agreement is available as a downloadable PDF.
Evidence →
Trust center / security page
Brevo provides a dedicated page explaining GDPR compliance.
Evidence →
EU data residencyFrance, Germany, Belgium
Customer data is hosted on servers in the EU.
Evidence →
Public sub-processor listnot verified
ISO 27001
Brevo is ISO 27001:2022 certified.
Evidence →
SOC 2not verified
BSI C5not verified
TISAXnot verified
German-language support
Support is available in German.
Evidence →

Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.

Reviews

Recurring themes, synthesized from public reviews across portals.

What users value

Intuitive interface and ease of use, with seamless contact importing and drag-and-drop automations
Pricing model based on email volume rather than contact count, with a generous free tier (300 emails/day)
All-in-one platform combining email marketing, CRM, and multi-channel inbox (WhatsApp, email, social DMs)
Strong deliverability and reliability compared to competitors like Mailchimp
Built-in technical features like automatic unsubscribe headers, SPF/DKIM/DMARC authentication, and bounce processing

Where users see room to improve

· Customer support is slow, often provides canned responses, and struggles with complex technical issues
· UI is buggy, with outdated documentation and limited template customization options
· API and transactional email workflows can be frustrating to implement
· Steep learning curve for advanced features like automations and contact attributes

Ratings across portals

Linked facts, we bring ratings from every portal together in one place.

Integrations

WordPressWooCommerceShopifyBigCommercePrestaShopSalesforceHubSpotPipedriveActiveCampaignCustomer.ioZapierTypeformLeadpagesStripePayPalKlarnaGoogle AnalyticsMixpanel+16

Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.