Mailjet
🇫🇷 FR · Free plan · paid from $9/mo
4.1/5· 4,466 reviews across 4 portals
French email platform for marketing and transactional mail, EU-hosted and ISO-certified.
Replaces
Mailjet is sought as a European alternative to:
Features
Email Creation
- Drag-and-drop email editor for responsive, on-brand emails
- Prebuilt and customizable email templates
- Form builder for custom signup forms linked to contact lists
- Landing pages with templates or custom design
- AI email generator for fast content creation with tone adaptation
- Real-time collaboration on emails and campaigns
Personalization & Segmentation
- Mailjet Templating Language for dynamic content logic
- Advanced segmentation by behavior, location, and engagement
- Preference center for subscriber content and frequency choices
- Brand Kit for consistent branding
- Dynamic content insertion
- Custom unsubscribe page
Optimization & Analytics
- Basic and advanced statistics (opens, clicks, conversions)
- A/B testing for subject lines, visuals, and content
- Email previews across devices and clients
- Email validation to verify addresses before sending
- Campaign comparison tools
- Monthly deliverability reports and recommendations
Sending & Automation
- Email automation workflows triggered by customer actions
- Email API for transactional and marketing emails
- SMTP relay for authenticated email sending
- Dedicated IP addresses (available from 100k plan)
- Bulk emailing with optimized throughput and deliverability
Account & Collaboration
- Multi-user access and collaboration tools
- Role management with advanced permissions and predefined roles
- Subaccounts (up to 20 in Premium, unlimited in Custom)
- Activity logs for tracking changes and actions
Security & Support
- GDPR-compliant infrastructure with ISO 27001 certification
- Deliverability services including monitoring and reputation management
- Premium support options (priority, phone, chat, dedicated account manager)
Pricing
- 6,000 emails/month (200 emails/day limit)
- 1,000 contacts
- APIs, SMTP Relay, Webhooks
- Advanced Email Editor
- 8,000 emails/month (no daily limit)
- 2,000 contacts
- Brand Kit
- 1 subaccount
- Online support
- 15,000 emails/month (no daily limit)
- Unlimited contacts
- Segmentation
- AI-assisted content creation
- 500 email address validations/month
- 15,000 emails/month (no daily limit)
- Advanced statistics
- Automations
- Landing pages
- Priority support
- 1 dedicated IP (for 100k+ plans)
- All Premium features
- Dedicated technical account manager
- Dedicated IP strategy and management
- Blocklist monitoring
- Custom number of users and subaccounts
Prices in USD, monthly billing. Volume discounts and annual billing options may apply.
EU Trust Profile
6 of 9 criteria verified with evidence, last checked 2026-08-04. Every ✓ links to its source.
- Evidence →Data Processing Agreement (DPA)
The Data Processing Agreement (DPA) is available and forms part of the services agreement.
- Evidence →Trust center / security page
A dedicated page outlines Mailjet’s data security and privacy measures.
- Evidence →EU data residencyFrankfurt (DE), Saint-Ghislain (BE)
Customer data is stored exclusively on Google Cloud Platform servers within the EU.
- Public sub-processor listnot verified
- Evidence →ISO 27001BSI certification
Mailjet is ISO 27001 certified, covering information security processes and infrastructure.
- Evidence →SOC 2
Mailjet is SOC 2 compliant, ensuring high standards for security and data protection.
- BSI C5not verified
- TISAXnot verified
- Evidence →German-language support
Product support is available in German.
Verified means: the claim was publicly documented at the linked source on the check date. The vendor's own information prevails.
Reviews
Recurring themes, synthesized from public reviews across portals.
What users value
- Intuitive drag-and-drop email builder with real-time team collaboration and high-rated template flexibility
- Cost-effective pricing model based on sending volume, not contact list size, with a generous free tier (6,000 emails/month)
- Strong deliverability and inbox placement, backed by GDPR compliance and ISO 27001 certification
- Developer-friendly API for transactional and bulk email sending with detailed troubleshooting feedback
- Responsive and helpful customer support reported by some users, particularly for specific support staff
- Reliable and stable platform performance, consistently described as simple and dependable
Where users see room to improve
- · Inconsistent customer support quality, with variable response times and occasional delays in resolving critical issues
- · Overly aggressive spam filtering blocks legitimate emails, leading to campaign failures and unexpected account restrictions
- · Limited scalability and advanced features for larger enterprises or rapidly growing businesses
Ratings across portals
Linked facts, we bring ratings from every portal together in one place.
Integrations
Feature, pricing and integration details are based on web research (as of 2026-06-21), without guarantee, errors are possible. The vendor's website prevails.